On Wed, 18 Jan 2006 11:19:48 -0800, youcantoo wrote:
> ray wrote:
>> Called to cancel our qwest long distance the other day (since they were
>> going to start adding $2/month on the off chance you might make an
>> in-state long distance call) and took the occasion to query about the
>> intro deals they show on the web for dsl which were cheaper than what I
>> was paying. Short story - they were able to switch me to the cheaper rate
>> and the switchover was completed today - not even an interruption in
>> service.
>>
>
> Did you expect qwest to call you and tell you hey we have lower prices
> than you are paying now, want us to give them to you? There is no
> reason that their should be a interruption in your service because they
> have given you a cheaper pricing plan.
I expected a bit of a ruckus and the explanation that the plan is 'for new
customers only' - since that's what the web page says; I'm happy it was
that easy. You never know about service interruptions, because when you
change plans they 'deactivate' the old one and 'activate' the new one.
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