Question re moving from cable to a BT Line

I am currently with Virginmedia and am thinking about moving to BE
unlimited. I do have a BT line coming into my house but it's not connected
because I'm using VM. My question is do I have to move back to BT first (BT
have told me if I come back to them I have to have a minimum 1 year
contract) or can I just sign up with BE unlimited and they reactivate my BT
line? If any body has any other solutions please let me know
Many thanks
Dave

db wrote:
> I am currently with Virginmedia and am thinking about moving to BE
> unlimited. I do have a BT line coming into my house but it's not connected
> because I'm using VM. My question is do I have to move back to BT first (BT
> have told me if I come back to them I have to have a minimum 1 year
> contract) or can I just sign up with BE unlimited and they reactivate my BT
> line? If any body has any other solutions please let me know

Who will be providing your telephone service on the BT line? You cannot
have the line active for DSL only without telephony. Get whoever you are
going to pay your line rental to to enable the line.

"Paul Cupis" <(E-Mail Removed)> wrote in message
news:f6nqet$2hq3$(E-Mail Removed)...
> db wrote:
>> I am currently with Virginmedia and am thinking about moving to BE
>> unlimited. I do have a BT line coming into my house but it's not
>> connected
>> because I'm using VM. My question is do I have to move back to BT first
>> (BT
>> have told me if I come back to them I have to have a minimum 1 year
>> contract) or can I just sign up with BE unlimited and they reactivate my
>> BT
>> line? If any body has any other solutions please let me know
>
> Who will be providing your telephone service on the BT line? You cannot
> have the line active for DSL only without telephony. Get whoever you are
> going to pay your line rental to to enable the line.

the stumbling block is that if the bt line does not work they charge £120
fixed fee to fix it even if its a tiny problem. That's why I am still with
vm.

"Steve Rogers" <sj-(E-Mail Removed)> wrote in message
news:8CKji.6262$(E-Mail Removed)...
>
> "Paul Cupis" <(E-Mail Removed)> wrote in message
> news:f6nqet$2hq3$(E-Mail Removed)...
>> db wrote:
>>> I am currently with Virginmedia and am thinking about moving to BE
>>> unlimited. I do have a BT line coming into my house but it's not
>>> connected
>>> because I'm using VM. My question is do I have to move back to BT first
>>> (BT
>>> have told me if I come back to them I have to have a minimum 1 year
>>> contract) or can I just sign up with BE unlimited and they reactivate my
>>> BT
>>> line? If any body has any other solutions please let me know
>>
>> Who will be providing your telephone service on the BT line? You cannot
>> have the line active for DSL only without telephony. Get whoever you are
>> going to pay your line rental to to enable the line.
>
> the stumbling block is that if the bt line does not work they charge £120
> fixed fee to fix it even if its a tiny problem. That's why I am still with
> vm.
>Thanks guys
Dave

Steve Rogers wrote:

>
> the stumbling block is that if the bt line does not work they charge £120
> fixed fee to fix it even if its a tiny problem. That's why I am still with
> vm.
>
>

Do you mean to reconnect the line?

"BC" <(E-Mail Removed)> wrote in message
news:cJOji.19700$(E-Mail Removed) k...
> Steve Rogers wrote:
>
>>
>> the stumbling block is that if the bt line does not work they charge £120
>> fixed fee to fix it even if its a tiny problem. That's why I am still
>> with vm.
>
> Do you mean to reconnect the line?

The house used to have a bt phone the wire still here as is the little white
socket on the wall. But if they connect it and it don't work they wanted
£120..........

"Steve Rogers" <sj-(E-Mail Removed)> wrote in message
news:0YOji.23212$(E-Mail Removed)...
>
> "BC" <(E-Mail Removed)> wrote in message
> news:cJOji.19700$(E-Mail Removed) k...
>> Steve Rogers wrote:
>>
>>>
>>> the stumbling block is that if the bt line does not work they charge
>>> £120 fixed fee to fix it even if its a tiny problem. That's why I am
>>> still with vm.
>>
>> Do you mean to reconnect the line?
>
> The house used to have a bt phone the wire still here as is the little
> white socket on the wall. But if they connect it and it don't work they
> wanted £120..........

Copied from BT's price list:

"There is normally no connection charge for Residential Customers if BT
service has previously existed at a premises, unless that premises has been
refurbished (e.g. divided into flats, rebuilt) or extensive new construction
is required, as specified at Section 45 Part 1 All new supply is subject to
survey."

George

Steve Rogers wrote:
> "BC" <(E-Mail Removed)> wrote in message
> news:cJOji.19700$(E-Mail Removed) k...
>> Steve Rogers wrote:
>>
>>> the stumbling block is that if the bt line does not work they charge £120
>>> fixed fee to fix it even if its a tiny problem. That's why I am still
>>> with vm.
>> Do you mean to reconnect the line?
>
> The house used to have a bt phone the wire still here as is the little white
> socket on the wall. But if they connect it and it don't work they wanted
> £120..........
>
>

If everything exists then reconnection is free. If there is a fault with
the line on BT's side of the Linebox then they repair it free of charge.

New installations are £124.99 where no connection has previously existed.

On Sat, 07 Jul 2007 09:49:45 GMT, "db" <(E-Mail Removed)> wrote:

>I am currently with Virginmedia and am thinking about moving to BE
>unlimited.

Unless VM is particularly bad in your area I would STRONGLY recommend
you don't join Be. From my experience your customer service is going
to go down the tubes (yes really) if you migrate to Be.

Your choice though....

On Sat, 07 Jul 2007 17:00:39 GMT, BC
<(E-Mail Removed)> wrote:
>If everything exists then reconnection is free.

What if you want to make use of LLU and the bt box is there but not
connected?

AJH