You can try setting debug logging:
http://support.microsoft.com/kb/221833
But I must admit that at the moment is just sounds like a usability error.
It sounds like the error you would expect to get when logging off, for
example if you had logged on while on the network, disconnected and then
tried to log off or shut down.
Are you sure they are getting this message when they do a clean start off
the network?
Anthony,
http://www.airdesk.com
"Julian" <(E-Mail Removed)> wrote in message
news:58333C52-B19A-43B5-AC61-(E-Mail Removed)...
> Hi Anthony
>
> No problem, often best to check! The error message is...
>
> "Windows cannot update your roaming profile. Possible causes of this error
> include a network problem or insuffcient security rights. If this problem
> persits contact your administrator."
>
> This message doesn't appear when connected to the network.
>
> Whilst offline the user can logon fine with the exception of this message;
> they can see their offline files, etc. as expected. It's just the
> annoying
> message!
>
> Cheers,
> Julian
>
>
> "Anthony" wrote:
>
>> Hi Julian,
>> Sorry for the basic questions but its hard to tell from what you have
>> said
>> whether its just something simple or more complicated.
>> You don't need to put their domain account into the Users group. It
>> should
>> already bere there, as the Domain Users group should be a member of the
>> local Users group.
>> What is the exact error message, and when offline can they log on or not?
>> Anthony, http://www.airdesk.com
>>
>>
>>
>>
>> "Julian" <(E-Mail Removed)> wrote in message
>> news:8EF273FD-3B07-40FA-AEFC-(E-Mail Removed)...
>> > Hi Anthony
>> >
>> > Yes they have. No errors are reported on logon or logoff.
>> >
>> > Julian
>> >
>> > "Anthony" wrote:
>> >
>> >> Have they already logged onto that machine before, on the domain?
>> >> Anthony, http://www.airdesk.com
>> >>
>> >> "Julian" <(E-Mail Removed)> wrote in message
>> >> news:3215D005-310B-48A1-88FD-(E-Mail Removed)...
>> >> > Hi Anthony
>> >> >
>> >> > No it's not asking me to use the cached profile, it is saying it
>> >> > can't
>> >> > find
>> >> > a copy of the roaming profile. I know it's not normal as my work
>> >> > laptop
>> >> > (I
>> >> > volunteer for this place) doesn't give me the message.
>> >> >
>> >> > Cheers,
>> >> > Julian
>> >> >
>> >> > "Anthony" wrote:
>> >> >
>> >> >> Not quite sure what you mean. It is normal to get an error message
>> >> >> when
>> >> >> you
>> >> >> log in disconnected from the domain, asking if you want to use
>> >> >> cached
>> >> >> credentials,
>> >> >> Anthony, http://www.airdesk.com
>> >> >>
>> >> >>
>> >> >> "Julian" <(E-Mail Removed)> wrote in message
>> >> >> news:C2548B1B-F59F-4E70-A2A1-(E-Mail Removed)...
>> >> >> > Hi
>> >> >> > I have set up users to have roaming profiles, but my laptop users
>> >> >> > cannot
>> >> >> > log
>> >> >> > onto their machines when offline.
>> >> >> >
>> >> >> > I went into the User Accounts pages and added their network ID to
>> >> >> > the
>> >> >> > local
>> >> >> > user list and all works, except they get a message saying their
>> >> >> > roaming
>> >> >> > profile cannot be found when the logon.
>> >> >> >
>> >> >> > Any ideas?
>> >> >> > Thanks,
>> >> >> > Julian
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>
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