"Gizmo." <(E-Mail Removed)> wrote in message
news:eH66k.15997$(E-Mail Removed)2...
>
> "Eeyore" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>>
>>
>> "Gizmo." wrote:
>>
>>> "Mike" <(E-Mail Removed)> wrote
>>>
>>> > My profile was reduced from 7000 to 4000 on the 11th June. For the
>>> > last 6
>>> > months I have always got between 6400 &7200 on tests. Now get between
>>> > 3800
>>> > & just managed 4200 this morning. Could uploading a small amount of
>>> > data
>>> > (about 22kb) every 10 seconds 24/7 have caused or be responsible for
>>> > the
>>> > profile remaining low?. Would it help to shut the router down
>>> > overnight as
>>> > I understand that is when sync tests take place.
>>>
>>> My connection has done the same ... at about the same date.
>>> Went from the usual 6.5Mb to 4Mb.
>>> I've sent Demon a couple of emails, but their only response is for me to
>>> call their inbred cretin in "technical support".
>>
>> New ISP time ! Demon went to hell ages back.
>
> Agreed. It's one of those jobs I "keep meaning to do"
/
>
> Demon went down the shitter when they moved tech support from Southend to
> India.
>
Even though I have the problem just now I cannot fault Plusnet for their
tech support - I left NTL/Virgin after being with them 8 years due to
support with extremely low speeds (quite often a low as a few hundred kbps)
and have had extremely quick responses to any queeries. They even got me
migrated in about 4 days just coming up to Christams eve when I was having
trouble migrating to the Post office broadband who had a software problem
with their ordering system and were going to take at least 7 weeks with no
promises even then. I have only had a couple of dropped connections in the 6
months and no drop in speed until now so as long as the support stays in the
UK then I will be staying with Plusnet.
Mick