Problems with a WD 1TB Network drive

I have a Linksys WRT54GL Wireless Router on my network and a Western Digital
My Book World Edition 1TB Network Drive. For some reason after several
hours (haven't timed it so I don't actually know how long)on the network the
WD Network drive becomes inaccessible. I sent back the first drive and got
another one brand new right out of the box and I have the same issues.

Contacted WD Supprt and so far no success on the problem as to why this
happens. the only way that I can get then network to see the drive again is
to unplug the power from the back of the WD Network drive. I have an HP
Officejet that is on the network and I don't have any problems with it.

Anyone familiar with the router and network drive I have? Will taking any
help at this point.

Iced Tea wrote:

> I have a Linksys WRT54GL Wireless Router on my network and a Western
> Digital
> My Book World Edition 1TB Network Drive. For some reason after several
> hours (haven't timed it so I don't actually know how long)on the network
> the WD Network drive becomes inaccessible. I sent back the first drive and
> got another one brand new right out of the box and I have the same issues.
>
> Contacted WD Supprt and so far no success on the problem as to why this
> happens. the only way that I can get then network to see the drive again
> is to unplug the power from the back of the WD Network drive. I have an HP
> Officejet that is on the network and I don't have any problems with it.
>
> Anyone familiar with the router and network drive I have? Will taking any
> help at this point.

While this may not resolve your problem it wouldn't hurt to try and
configure the drive for "static" IP and assign it an address on your
network. The reason is that if your DHCP "lease" is expiring the drive
controller may not be reacquiring a new address.

Just a hunch... Good luck.

I know how to manually configure the WD Network Drive for a static IP but
not sure on the router though???

"Bob M" <(E-Mail Removed)> wrote in message
news:gf7ikc$jh$(E-Mail Removed)...
> Iced Tea wrote:
>
>> I have a Linksys WRT54GL Wireless Router on my network and a Western
>> Digital
>> My Book World Edition 1TB Network Drive. For some reason after several
>> hours (haven't timed it so I don't actually know how long)on the network
>> the WD Network drive becomes inaccessible. I sent back the first drive
>> and
>> got another one brand new right out of the box and I have the same
>> issues.
>>
>> Contacted WD Supprt and so far no success on the problem as to why this
>> happens. the only way that I can get then network to see the drive again
>> is to unplug the power from the back of the WD Network drive. I have an
>> HP
>> Officejet that is on the network and I don't have any problems with it.
>>
>> Anyone familiar with the router and network drive I have? Will taking any
>> help at this point.
>
> While this may not resolve your problem it wouldn't hurt to try and
> configure the drive for "static" IP and assign it an address on your
> network. The reason is that if your DHCP "lease" is expiring the drive
> controller may not be reacquiring a new address.
>
> Just a hunch... Good luck.

"Iced Tea" <(E-Mail Removed)> wrote in message
news:VsWRk.2614$(E-Mail Removed)...
>I know how to manually configure the WD Network Drive for a static IP but
>not sure on the router though???
>
> "Bob M" <(E-Mail Removed)> wrote in message
> news:gf7ikc$jh$(E-Mail Removed)...
>> Iced Tea wrote:
>>
>>> I have a Linksys WRT54GL Wireless Router on my network and a Western
>>> Digital
>>> My Book World Edition 1TB Network Drive. For some reason after several
>>> hours (haven't timed it so I don't actually know how long)on the network
>>> the WD Network drive becomes inaccessible. I sent back the first drive
>>> and
>>> got another one brand new right out of the box and I have the same
>>> issues.
>>>
>>> Contacted WD Supprt and so far no success on the problem as to why this
>>> happens. the only way that I can get then network to see the drive again
>>> is to unplug the power from the back of the WD Network drive. I have an
>>> HP
>>> Officejet that is on the network and I don't have any problems with it.
>>>
>>> Anyone familiar with the router and network drive I have? Will taking
>>> any
>>> help at this point.
>>
>> While this may not resolve your problem it wouldn't hurt to try and
>> configure the drive for "static" IP and assign it an address on your
>> network. The reason is that if your DHCP "lease" is expiring the drive
>> controller may not be reacquiring a new address.
>>
>> Just a hunch... Good luck.
>
>
Nothing is usually needed to be done at the router except to possibly put a
limit on the maximum number of DHCP address values it can assign. Just make
sure that the fixed IP is not one that the router has permission to assign
using DHCP. In my case I have my router limited to the first 50 address
entries for DHCP starting with 192.168.1.1. Any fixed IP's I assign to
devices like servers or test machines all in the 192.168.1.200 - 254 range.
That way there is never an overlap caused by the router giving out an IP
already in use by a fixed IP device and I still have room to expand the DHCP
range if needed..

I am not sure what to fill in where when setting the static IP on this
network drive. I am so new to networking, I am learning and looking at
getting a book or two to expand my knowledge.

Anyway when I go into the manual configuration on the network drive it asks
the following:

Step #1 - Network Address and Subnet Settings
Network Address: xxx.xxx.xxx.xxx

Subnet Mask: 255.255.255.0

Step #2 - Gateway
Gateway: xxx.xxx.xxx.xxx

DNS Servers: xxx.xxx.xxx.xxx
xxx.xxx.xxx.xxx
xxx.xxx.xxx.xxx
xxx.xxx.xxx.xxx

NTP Server:


Not sure what goes, but this is my guess bases on what little I have
learned:

Network Address: static IP I would assign to the network
Subnet Mask: I dont know
Gateway: IP address of my router
DNS Servers: I don't know
NTP Server: I don't know

Any help would be greatly appreciated.

Carl

"GlowingBlueMist" <(E-Mail Removed)> wrote in message
news:4918f27c$0$33683$(E-Mail Removed) anews.com...
> "Iced Tea" <(E-Mail Removed)> wrote in message
> news:VsWRk.2614$(E-Mail Removed)...
>>I know how to manually configure the WD Network Drive for a static IP but
>>not sure on the router though???
>>
>> "Bob M" <(E-Mail Removed)> wrote in message
>> news:gf7ikc$jh$(E-Mail Removed)...
>>> Iced Tea wrote:
>>>
>>>> I have a Linksys WRT54GL Wireless Router on my network and a Western
>>>> Digital
>>>> My Book World Edition 1TB Network Drive. For some reason after several
>>>> hours (haven't timed it so I don't actually know how long)on the
>>>> network
>>>> the WD Network drive becomes inaccessible. I sent back the first drive
>>>> and
>>>> got another one brand new right out of the box and I have the same
>>>> issues.
>>>>
>>>> Contacted WD Supprt and so far no success on the problem as to why this
>>>> happens. the only way that I can get then network to see the drive
>>>> again
>>>> is to unplug the power from the back of the WD Network drive. I have an
>>>> HP
>>>> Officejet that is on the network and I don't have any problems with it.
>>>>
>>>> Anyone familiar with the router and network drive I have? Will taking
>>>> any
>>>> help at this point.
>>>
>>> While this may not resolve your problem it wouldn't hurt to try and
>>> configure the drive for "static" IP and assign it an address on your
>>> network. The reason is that if your DHCP "lease" is expiring the drive
>>> controller may not be reacquiring a new address.
>>>
>>> Just a hunch... Good luck.
>>
>>
> Nothing is usually needed to be done at the router except to possibly put
> a limit on the maximum number of DHCP address values it can assign. Just
> make sure that the fixed IP is not one that the router has permission to
> assign using DHCP. In my case I have my router limited to the first 50
> address entries for DHCP starting with 192.168.1.1. Any fixed IP's I
> assign to devices like servers or test machines all in the 192.168.1.200 -
> 254 range. That way there is never an overlap caused by the router giving
> out an IP already in use by a fixed IP device and I still have room to
> expand the DHCP range if needed..
>

On 11/11/2008 05:14 PM, Iced Tea sent:
> I am not sure what to fill in where when setting the static IP on this
> network drive. I am so new to networking, I am learning and looking at
> getting a book or two to expand my knowledge.
>
> Anyway when I go into the manual configuration on the network drive it asks
> the following:
>
> Step #1 - Network Address and Subnet Settings
> Network Address: xxx.xxx.xxx.xxx
>
> Subnet Mask: 255.255.255.0
>
> Step #2 - Gateway
> Gateway: xxx.xxx.xxx.xxx
>
> DNS Servers: xxx.xxx.xxx.xxx
> xxx.xxx.xxx.xxx
> xxx.xxx.xxx.xxx
> xxx.xxx.xxx.xxx
>
> NTP Server:
>
>
> Not sure what goes, but this is my guess bases on what little I have
> learned:
>
> Network Address: static IP I would assign to the network

Make this the same as the former DHCP address for now. In the future,
you may wish to make this /above/ the range of your router's usual DHCP
allotments. Example: 192.168.1.101

> Subnet Mask: I dont know

255.255.255.0 if you were to use the above example.

> Gateway: IP address of my router

192.168.1.1 typically

> DNS Servers: I don't know

On your Windows PC, and from a "CMD" prompt: >ipconfig/all

Pick out the DNS server addresses, in the order given, by your ISP.

> NTP Server: I don't know

Pick a geographical nearby "Stratum 2" Network Time Protocol server.

>
> Any help would be greatly appreciated.
>
> Carl

Best wishes to you Carl.

--
1PW

@?6A62?FEH9E=6o2@=]4@> [r4o7t]

So the NTP Server is just a name I need to assign?

Carl

"1PW" <(E-Mail Removed)> wrote in message
news:gfddjn$rft$(E-Mail Removed)...
> On 11/11/2008 05:14 PM, Iced Tea sent:
>> I am not sure what to fill in where when setting the static IP on this
>> network drive. I am so new to networking, I am learning and looking at
>> getting a book or two to expand my knowledge.
>>
>> Anyway when I go into the manual configuration on the network drive it
>> asks
>> the following:
>>
>> Step #1 - Network Address and Subnet Settings
>> Network Address: xxx.xxx.xxx.xxx
>>
>> Subnet Mask: 255.255.255.0
>>
>> Step #2 - Gateway
>> Gateway: xxx.xxx.xxx.xxx
>>
>> DNS Servers: xxx.xxx.xxx.xxx
>> xxx.xxx.xxx.xxx
>> xxx.xxx.xxx.xxx
>> xxx.xxx.xxx.xxx
>>
>> NTP Server:
>>
>>
>> Not sure what goes, but this is my guess bases on what little I have
>> learned:
>>
>> Network Address: static IP I would assign to the network
>
> Make this the same as the former DHCP address for now. In the future,
> you may wish to make this /above/ the range of your router's usual DHCP
> allotments. Example: 192.168.1.101
>
>> Subnet Mask: I dont know
>
> 255.255.255.0 if you were to use the above example.
>
>> Gateway: IP address of my router
>
> 192.168.1.1 typically
>
>> DNS Servers: I don't know
>
> On your Windows PC, and from a "CMD" prompt: >ipconfig/all
>
> Pick out the DNS server addresses, in the order given, by your ISP.
>
>> NTP Server: I don't know
>
> Pick a geographical nearby "Stratum 2" Network Time Protocol server.
>
>>
>> Any help would be greatly appreciated.
>>
>> Carl
>
> Best wishes to you Carl.
>
> --
> 1PW
>
> @?6A62?FEH9E=6o2@=]4@> [r4o7t]

On 11/13/2008 06:13 PM, Iced Tea sent:
> So the NTP Server is just a name I need to assign?
>
> Carl
>
> "1PW" <(E-Mail Removed)> wrote in message
> news:gfddjn$rft$(E-Mail Removed)...
>> On 11/11/2008 05:14 PM, Iced Tea sent:
>>> I am not sure what to fill in where when setting the static IP on this
>>> network drive. I am so new to networking, I am learning and looking at
>>> getting a book or two to expand my knowledge.
>>>
>>> Anyway when I go into the manual configuration on the network drive it
>>> asks
>>> the following:
>>>
>>> Step #1 - Network Address and Subnet Settings
>>> Network Address: xxx.xxx.xxx.xxx
>>>
>>> Subnet Mask: 255.255.255.0
>>>
>>> Step #2 - Gateway
>>> Gateway: xxx.xxx.xxx.xxx
>>>
>>> DNS Servers: xxx.xxx.xxx.xxx
>>> xxx.xxx.xxx.xxx
>>> xxx.xxx.xxx.xxx
>>> xxx.xxx.xxx.xxx
>>>
>>> NTP Server:
>>>
>>>
>>> Not sure what goes, but this is my guess bases on what little I have
>>> learned:
>>>
>>> Network Address: static IP I would assign to the network
>> Make this the same as the former DHCP address for now. In the future,
>> you may wish to make this /above/ the range of your router's usual DHCP
>> allotments. Example: 192.168.1.101
>>
>>> Subnet Mask: I dont know
>> 255.255.255.0 if you were to use the above example.
>>
>>> Gateway: IP address of my router
>> 192.168.1.1 typically
>>
>>> DNS Servers: I don't know
>> On your Windows PC, and from a "CMD" prompt: >ipconfig/all
>>
>> Pick out the DNS server addresses, in the order given, by your ISP.
>>
>>> NTP Server: I don't know
>> Pick a geographical nearby "Stratum 2" Network Time Protocol server.
>>
>>> Any help would be greatly appreciated.
>>>
>>> Carl
>> Best wishes to you Carl.
>>
>> --
>> 1PW
>>
>> @?6A62?FEH9E=6o2@=]4@> [r4o7t]
>
>

Yes. That's correct. I stated that you should select a stratum 2 NTP
server. Sometimes a nearby large college will have one.

Google for NTP servers for your area. Sometimes the folks that care for
the server would like a note from you telling them that you'd be using
their NTP service from your system. As long as your equipment
doesn't place a high demand on their system, they'll be OK with your
request.

Another good place to start your search is: <http://www.ntp.org/>.

--
1PW

@?6A62?FEH9E=6o2@=]4@> [r4o7t]

I haven't yet changed the Network Drive to s static IP yet. I don have
another question though. As I was looking through what few menus exist on
the drive for settings, I did come across where you can change the device
name and the workgroup name. How important is this? I found nothing on the
WD site about it, but I know when I set up my desktop and laptop I thought I
remember something to the fact about having the workgroup names the same. At
this time the Network Drive does have a different workgroup name. Just
something else I thought I would ask about.

I also thought about buying a book or 2 to learn about networking, does
anyone have any suggestions? Are there some that are better than others?

Carl

"1PW" <(E-Mail Removed)> wrote in message
news:gfiv5s$hm1$(E-Mail Removed)...
> On 11/13/2008 06:13 PM, Iced Tea sent:
>> So the NTP Server is just a name I need to assign?
>>
>> Carl
>>
>> "1PW" <(E-Mail Removed)> wrote in message
>> news:gfddjn$rft$(E-Mail Removed)...
>>> On 11/11/2008 05:14 PM, Iced Tea sent:
>>>> I am not sure what to fill in where when setting the static IP on this
>>>> network drive. I am so new to networking, I am learning and looking at
>>>> getting a book or two to expand my knowledge.
>>>>
>>>> Anyway when I go into the manual configuration on the network drive it
>>>> asks
>>>> the following:
>>>>
>>>> Step #1 - Network Address and Subnet Settings
>>>> Network Address: xxx.xxx.xxx.xxx
>>>>
>>>> Subnet Mask: 255.255.255.0
>>>>
>>>> Step #2 - Gateway
>>>> Gateway: xxx.xxx.xxx.xxx
>>>>
>>>> DNS Servers: xxx.xxx.xxx.xxx
>>>> xxx.xxx.xxx.xxx
>>>> xxx.xxx.xxx.xxx
>>>> xxx.xxx.xxx.xxx
>>>>
>>>> NTP Server:
>>>>
>>>>
>>>> Not sure what goes, but this is my guess bases on what little I have
>>>> learned:
>>>>
>>>> Network Address: static IP I would assign to the network
>>> Make this the same as the former DHCP address for now. In the future,
>>> you may wish to make this /above/ the range of your router's usual DHCP
>>> allotments. Example: 192.168.1.101
>>>
>>>> Subnet Mask: I dont know
>>> 255.255.255.0 if you were to use the above example.
>>>
>>>> Gateway: IP address of my router
>>> 192.168.1.1 typically
>>>
>>>> DNS Servers: I don't know
>>> On your Windows PC, and from a "CMD" prompt: >ipconfig/all
>>>
>>> Pick out the DNS server addresses, in the order given, by your ISP.
>>>
>>>> NTP Server: I don't know
>>> Pick a geographical nearby "Stratum 2" Network Time Protocol server.
>>>
>>>> Any help would be greatly appreciated.
>>>>
>>>> Carl
>>> Best wishes to you Carl.
>>>
>>> --
>>> 1PW
>>>
>>> @?6A62?FEH9E=6o2@=]4@> [r4o7t]
>>
>>
>
> Yes. That's correct. I stated that you should select a stratum 2 NTP
> server. Sometimes a nearby large college will have one.
>
> Google for NTP servers for your area. Sometimes the folks that care for
> the server would like a note from you telling them that you'd be using
> their NTP service from your system. As long as your equipment
> doesn't place a high demand on their system, they'll be OK with your
> request.
>
> Another good place to start your search is: <http://www.ntp.org/>.
>
> --
> 1PW
>
> @?6A62?FEH9E=6o2@=]4@> [r4o7t]

Iced Tea wrote:

> I haven't yet changed the Network Drive to s static IP yet. I don have
> another question though. As I was looking through what few menus exist on
> the drive for settings, I did come across where you can change the device
> name and the workgroup name. How important is this? I found nothing on the
> WD site about it, but I know when I set up my desktop and laptop I thought
> I remember something to the fact about having the workgroup names the
> same. At this time the Network Drive does have a different workgroup name.
> Just something else I thought I would ask about.
>
> I also thought about buying a book or 2 to learn about networking, does
> anyone have any suggestions? Are there some that are better than others?
>
> Carl
>
> "1PW" <(E-Mail Removed)> wrote in message
> news:gfiv5s$hm1$(E-Mail Removed)...
>> On 11/13/2008 06:13 PM, Iced Tea sent:
>>> So the NTP Server is just a name I need to assign?
>>>
>>> Carl
>>>
>>> "1PW" <(E-Mail Removed)> wrote in message
>>> news:gfddjn$rft$(E-Mail Removed)...
>>>> On 11/11/2008 05:14 PM, Iced Tea sent:
>>>>> I am not sure what to fill in where when setting the static IP on this
>>>>> network drive. I am so new to networking, I am learning and looking at
>>>>> getting a book or two to expand my knowledge.
>>>>>
>>>>> Anyway when I go into the manual configuration on the network drive it
>>>>> asks
>>>>> the following:
>>>>>
>>>>> Step #1 - Network Address and Subnet Settings
>>>>> Network Address: xxx.xxx.xxx.xxx
>>>>>
>>>>> Subnet Mask: 255.255.255.0
>>>>>
>>>>> Step #2 - Gateway
>>>>> Gateway: xxx.xxx.xxx.xxx
>>>>>
>>>>> DNS Servers: xxx.xxx.xxx.xxx
>>>>> xxx.xxx.xxx.xxx
>>>>> xxx.xxx.xxx.xxx
>>>>> xxx.xxx.xxx.xxx
>>>>>
>>>>> NTP Server:
>>>>>
>>>>>
>>>>> Not sure what goes, but this is my guess bases on what little I have
>>>>> learned:
>>>>>
>>>>> Network Address: static IP I would assign to the network
>>>> Make this the same as the former DHCP address for now. In the future,
>>>> you may wish to make this /above/ the range of your router's usual DHCP
>>>> allotments. Example: 192.168.1.101
>>>>
>>>>> Subnet Mask: I dont know
>>>> 255.255.255.0 if you were to use the above example.
>>>>
>>>>> Gateway: IP address of my router
>>>> 192.168.1.1 typically
>>>>
>>>>> DNS Servers: I don't know
>>>> On your Windows PC, and from a "CMD" prompt: >ipconfig/all
>>>>
>>>> Pick out the DNS server addresses, in the order given, by your ISP.
>>>>
>>>>> NTP Server: I don't know
>>>> Pick a geographical nearby "Stratum 2" Network Time Protocol server.
>>>>
>>>>> Any help would be greatly appreciated.
>>>>>
>>>>> Carl
>>>> Best wishes to you Carl.
>>>>
>>>> --
>>>> 1PW
>>>>
>>>> @?6A62?FEH9E=6o2@=]4@> [r4o7t]
>>>
>>>
>>
>> Yes. That's correct. I stated that you should select a stratum 2 NTP
>> server. Sometimes a nearby large college will have one.
>>
>> Google for NTP servers for your area. Sometimes the folks that care for
>> the server would like a note from you telling them that you'd be using
>> their NTP service from your system. As long as your equipment
>> doesn't place a high demand on their system, they'll be OK with your
>> request.
>>
>> Another good place to start your search is: <http://www.ntp.org/>.
>>
>> --
>> 1PW
>>
>> @?6A62?FEH9E=6o2@=]4@> [r4o7t]


IMHO - the workgroup on ALL your networked devices need to be the same to
allow then to "see" each other. That includes your PC's and NAS's.

One book that might help is the standard yellow and black "Networking for
Dummies" which you should be able to find used on Amazon.com books for a
buck or two.

Hope this helps.