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Problems with Virus software and Wirless Broadband.

 
 
mbaldwin3
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      06-23-2004, 04:22 AM


I have a laptop running on a at home MIcrosoft Wireless Broadband. I am
using a MAC powerbook g4. I have no problems connecting to the Internet
using email or internet browser but my virus software will not manually or
auto update. The mac people said there was a problem with the firewall built
into my Broadband Wireless Router.The tech said that the port that my Virus
software is trying to access and recieve information through may not be
allowed by the firewall in my router. I am using Virex wich is a version of
Mcfee made for mac. Any help?
 
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Barb Bowman [MVP-Windows]
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      06-23-2004, 09:29 AM
Anything in the log on the base station? Have you checked in specific
Mac forums or newsgroups on any issues?

On Tue, 22 Jun 2004 21:22:30 -0700, "mbaldwin3"
<(E-Mail Removed)> wrote:

>
>
> I have a laptop running on a at home MIcrosoft Wireless Broadband. I am
>using a MAC powerbook g4. I have no problems connecting to the Internet
>using email or internet browser but my virus software will not manually or
>auto update. The mac people said there was a problem with the firewall built
>into my Broadband Wireless Router.The tech said that the port that my Virus
>software is trying to access and recieve information through may not be
>allowed by the firewall in my router. I am using Virex wich is a version of
>Mcfee made for mac. Any help?


--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)
 
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Guest
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      06-23-2004, 10:59 AM
You may need to open the port that the antivirus software
uses (in the router parlance this is called a port
forwarding). Probably you need a persistent port
forwarding -- in this case you need to assign a static IP
to the MAC (e.g. 192.168.2.2, mask 255.255.255.0, DNS and
gateway 192.168.2.1) and elimnate it from the routers
DHCP address (set it to start at 192.168.2.3).

The doc or the antivirus web site should specify the port
and whether it is TCP or UDP -- otherwise, ask the
antivirus tech.

>-----Original Message-----
>
>
> I have a laptop running on a at home MIcrosoft Wireless

Broadband. I am
>using a MAC powerbook g4. I have no problems connecting

to the Internet
>using email or internet browser but my virus software

will not manually or
>auto update. The mac people said there was a problem

with the firewall built
>into my Broadband Wireless Router.The tech said that the

port that my Virus
>software is trying to access and recieve information

through may not be
>allowed by the firewall in my router. I am using Virex

wich is a version of
>Mcfee made for mac. Any help?
>.
>

 
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