When the updater fails to update, it leaves a log file that includes
information about what went wrong. The log file is either in the install
folder for the software or the folder where the update package is if the
software is not installed. The update file is named BBNUpdateLog.txt. If you
e-mail the file and any other information about what happened to
(E-Mail Removed) someone will look at the file to determine what went
wrong.
--
Neel Malik
Program Manager
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights.
"acidic812" <(E-Mail Removed)> wrote in message
news:e78101c3f11f$692af910$(E-Mail Removed)...
> I have been trying to update the firmware to the most
> recent for the MN-700. What happens is that I download it,
> install the software and then begin the update phase. I
> get to the point where it says click next to update. The
> updating status bar goes up for about 5 minutes and then
> finally it says "updates failed", do you want to retry? I
> have tried everything, updating via ethernet with nothing
> plugged in, updating via wireless etc... What is going on
> here?
>
> thanks