Problems with Tiscali

A friend of mine has Tiscali as her broadband provider. She wishes to
move to another provider but Tiscali are most unco-operative. They
are very reluctant to give her a MAC code and when she eventually got
one, it was not valid. She feels compelled to stay with Tiscali
against her will so that she has continuity of service.

Short of legal action, how can an unco-operative ISP be forced to
co-operate with a customer who wants to migrate to another provider?

--
Alasdair.

"Alasdair" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
:A friend of mine has Tiscali as her broadband provider. She wishes to
: move to another provider but Tiscali are most unco-operative. They
: are very reluctant to give her a MAC code and when she eventually got
: one, it was not valid. She feels compelled to stay with Tiscali
: against her will so that she has continuity of service.
:
: Short of legal action, how can an unco-operative ISP be forced to
: co-operate with a customer who wants to migrate to another provider?
:
: --
: Alasdair.

I had this problem with Tiscali but in the managed to get the MAC code,but
then I was quite persistent.It may help to keep posting in Tiscali forum as
I did until I was given a working MAC code.

Chris

--
Cheap As Chips Broadband http://yeah.kick-butt.co.uk

Joker7 wrote:
> "Alasdair" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> A friend of mine has Tiscali as her broadband provider. She wishes
>> to move to another provider but Tiscali are most unco-operative.
>> They are very reluctant to give her a MAC code and when she
>> eventually got one, it was not valid. She feels compelled to stay
>> with Tiscali against her will so that she has continuity of service.
>>
>> Short of legal action, how can an unco-operative ISP be forced to
>> co-operate with a customer who wants to migrate to another provider?
>>
>> --
>> Alasdair.
>
> I had this problem with Tiscali but in the managed to get the MAC
> code,but then I was quite persistent.It may help to keep posting in
> Tiscali forum as I did until I was given a working MAC code.
>
> Chris

For give me for my ignorance but what is a MAC code do you mean MAC address
? I don't know what your talking about.

--
And to all those opposed...
Hmm...well


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Nick Le Lievre wrote:
>
> For give me for my ignorance but what is a MAC code do you mean MAC address
> ? I don't know what your talking about.
>
Well, it should just be MAC (Migration Authorisation Code, I think) and
is used to get a smooth transition from one ISP to another (as might be
obvious from the context, of switching ISP...) Peter M

http://groups.google.com/advanced_search

can be handy! (MAC comes up quite frequently)

anon wrote:
> Nick Le Lievre wrote:
>
> http://groups.google.com/advanced_search
>
> can be handy! (MAC comes up quite frequently)

Yeah I use google groups a lot - its the best in the world. I suppose I
could've researched it but thought someone here was bound to know and reply
quickly. Usually use google groups if the type of problem is not likely to
be replied to quickly or unspecificically.

--
And to all those opposed...
Hmm...well


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Nick Le Lievre wrote:
> anon wrote:
>> Nick Le Lievre wrote:
>>
>> http://groups.google.com/advanced_search
>>
>> can be handy! (MAC comes up quite frequently)
>
> Yeah I use google groups a lot - its the best in the world. I suppose
> I could've researched it but thought someone here was bound to know
> and reply quickly. Usually use google groups if the type of problem
> is not likely to be replied to quickly or unspecificically.

I mean replied to quickly or specifically and also depends on the
seriousness of the problem and how much time its worth me going over the
google groups archive to piece together significant bits of information.

--
And to all those opposed...
Hmm...well


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