problems reaching some sites on sky broadband.....

For the last day or so, having problems reaching certain sites via sky
broadband.

Example of sites not working: www.hotukdeals.com www.hsbc.co.uk

Nothing has changed on pc, anyway problem exists on more then one machine.
Checked MTU on sky router, currently set at 1500 (same as pc), changing mtu
has no impact. Anyone else having a similar problem??

Gaz

Ping requests result in:

Pinging www.hsbc.co.uk [193.108.74.209] with 32 bytes of data:

Reply from 195.172.211.26: TTL expired in transit.
Reply from 195.172.211.101: TTL expired in transit.
Reply from 195.172.211.26: TTL expired in transit.
Reply from 195.172.211.101: TTL expired in transit.

Ping statistics for 193.108.74.209:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Trace requests:

Tracing route to www.hsbc.co.uk [193.108.74.209]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 52 ms 32 ms 33 ms cr1.lccar.uk.easynet.net [82.108.10.241]
3 25 ms 25 ms 25 ms 82.111.104.225
4 30 ms 28 ms 29 ms so0-3-0-0.br0.englw.uk.easynet.net
[195.172.211.
26]
5 28 ms 28 ms 27 ms so0-1-0-0.br0.encax.uk.easynet.net
[195.172.211.
25]
6 30 ms 35 ms 31 ms so0-3-1-0.br0.englw.uk.easynet.net
[195.172.211.
101]
7 31 ms 30 ms 35 ms 195.172.211.102
8 35 ms 37 ms 34 ms so0-3-1-0.br0.englw.uk.easynet.net
[195.172.211.
101]
9 35 ms 34 ms 34 ms 195.172.211.102
10 36 ms 35 ms 36 ms so0-3-0-0.br0.englw.uk.easynet.net
[195.172.211.
26]
11 36 ms 35 ms 36 ms so0-1-0-0.br0.encax.uk.easynet.net
[195.172.211.
25]
12 39 ms 38 ms 37 ms so0-3-0-0.br0.englw.uk.easynet.net
[195.172.211.
26]
13 39 ms 38 ms 38 ms so0-1-0-0.br0.encax.uk.easynet.net
[195.172.211.
25]
14 40 ms 41 ms 41 ms so0-3-1-0.br0.englw.uk.easynet.net
[195.172.211.
101]
15 40 ms 40 ms 47 ms 195.172.211.102
16 44 ms 42 ms 44 ms so0-3-1-0.br0.englw.uk.easynet.net
[195.172.211.
101]
17 45 ms 43 ms 43 ms 195.172.211.102
18 45 ms 45 ms 46 ms so0-3-0-0.br0.englw.uk.easynet.net
[195.172.211.
26]
19 46 ms 50 ms 46 ms so0-1-0-0.br0.encax.uk.easynet.net
[195.172.211.
25]
20 52 ms 49 ms 49 ms so0-3-0-0.br0.englw.uk.easynet.net
[195.172.211.
26]
21 49 ms 49 ms 49 ms so0-1-0-0.br0.encax.uk.easynet.net
[195.172.211.
25]
22 52 ms 52 ms 52 ms so0-3-1-0.br0.englw.uk.easynet.net
[195.172.211.
101]
23 52 ms 50 ms 50 ms 195.172.211.102
24 54 ms 54 ms 54 ms so0-3-1-0.br0.englw.uk.easynet.net
[195.172.211.
101]
25 55 ms 54 ms 54 ms 195.172.211.102
26 57 ms 57 ms 56 ms so0-3-0-0.br0.englw.uk.easynet.net
[195.172.211.
26]
27 57 ms 55 ms 55 ms so0-1-0-0.br0.encax.uk.easynet.net
[195.172.211.
25]
28 107 ms 58 ms 65 ms so0-3-0-0.br0.englw.uk.easynet.net
[195.172.211.
26]
29 58 ms 58 ms 59 ms so0-1-0-0.br0.encax.uk.easynet.net
[195.172.211.
25]
30 61 ms 61 ms 61 ms so0-3-1-0.br0.englw.uk.easynet.net
[195.172.211.
101]

Gaz wrote:
> For the last day or so, having problems reaching certain sites via sky
> broadband.
>
> Example of sites not working: www.hotukdeals.com www.hsbc.co.uk

Both sites display here (Sky connect package) with no problems.

Pinging 193.108.74.209 just gives request timed out. tracert goes from
easynet to alter.net to uu.net then times out.

WAN DNS servers are 212.135.1.36 and 195.40.1.36.
Default gateway is 82.108.0.62.

Gaz wrote:
> For the last day or so, having problems reaching certain sites via sky
> broadband.
>
> Example of sites not working: www.hotukdeals.com www.hsbc.co.uk
>
> Nothing has changed on pc, anyway problem exists on more then one machine.
> Checked MTU on sky router, currently set at 1500 (same as pc), changing mtu
> has no impact. Anyone else having a similar problem??

Looks like a routing failure on Easynets network (Sky) - report to your
provider.