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Problems with Pipex

 
 
Martin
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      06-11-2004, 05:55 PM
I have a strange problem at the moment which I am hoping someone may
be able to help me with. I can browse the net and download mail via
OE6 from my BTInternet account but I cannot reach any Pipex web sites
or download mail from Pipex. The error I get is:
The connection to the server has failed. Account: 'Pipex', Server:
'pop.dsl.pipex.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10051, Error Number: 0x800CCC0E.
Pipex support could only help by giving me a proxy server to use but
that doesn't enable me to get mail just browse the Pipex websites.
If I change my router config to/from PPPoA/PPPoE I can browse Pipex
websites but as soon as I try and get mail I am back to having to use
the proxy.
Thanks
Martin
 
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Gareth
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      06-12-2004, 03:38 PM

"Martin" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> I have a strange problem at the moment which I am hoping someone may
> be able to help me with. I can browse the net and download mail via
> OE6 from my BTInternet account but I cannot reach any Pipex web sites
> or download mail from Pipex. The error I get is:
> The connection to the server has failed. Account: 'Pipex', Server:
> 'pop.dsl.pipex.com', Protocol: POP3, Port: 110, Secure(SSL): No,
> Socket Error: 10051, Error Number: 0x800CCC0E.
> Pipex support could only help by giving me a proxy server to use but
> that doesn't enable me to get mail just browse the Pipex websites.
> If I change my router config to/from PPPoA/PPPoE I can browse Pipex
> websites but as soon as I try and get mail I am back to having to use
> the proxy.


Could it be that your router firewall or other firewall settings are
preventing you from connecting to the POP server?

Gareth.


 
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Alien Zord
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      06-12-2004, 07:22 PM
"Martin" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> I have a strange problem at the moment which I am hoping someone may
> be able to help me with. I can browse the net and download mail via
> OE6 from my BTInternet account but I cannot reach any Pipex web sites
> or download mail from Pipex. The error I get is:
> The connection to the server has failed. Account: 'Pipex', Server:
> 'pop.dsl.pipex.com', Protocol: POP3, Port: 110, Secure(SSL): No,
> Socket Error: 10051, Error Number: 0x800CCC0E.
> Pipex support could only help by giving me a proxy server to use but
> that doesn't enable me to get mail just browse the Pipex websites.
> If I change my router config to/from PPPoA/PPPoE I can browse Pipex
> websites but as soon as I try and get mail I am back to having to use
> the proxy.
>
>

1) To date BT based ADSL has always been PPPoA
2) In email settings make sure the account name field contains your full
email address (E-Mail Removed) and not your alias or xxxxnn only.


 
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MA
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      06-12-2004, 08:36 PM
Martin wrote:
> I have a strange problem at the moment which I am hoping someone may
> be able to help me with. I can browse the net and download mail via
> OE6 from my BTInternet account but I cannot reach any Pipex web sites
> or download mail from Pipex. The error I get is:
> The connection to the server has failed. Account: 'Pipex', Server:
> 'pop.dsl.pipex.com', Protocol: POP3, Port: 110, Secure(SSL): No,
> Socket Error: 10051, Error Number: 0x800CCC0E.
> Pipex support could only help by giving me a proxy server to use but
> that doesn't enable me to get mail just browse the Pipex websites.
> If I change my router config to/from PPPoA/PPPoE I can browse Pipex
> websites but as soon as I try and get mail I am back to having to use
> the proxy.
> Thanks
> Martin


If you go to a DOS prompt and type "telnet pop.dsl.pipex.com 110" you should
get a screen up that says "+OK POP3 Ready gorf" or something similar. Should
show if it's OE or your PC

Post a traceroute to it as well, "tracert pop.dsl.pipex.com"


 
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Mumraaaaaaaaaaa
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      06-12-2004, 08:44 PM
Try resetting your router, I had this problem, I quick reset sorted it all
out.

Pete


 
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Martin
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      06-13-2004, 01:43 PM
"Mumraaaaaaaaaaa" <(E-Mail Removed)> wrote in message news:<(E-Mail Removed)>...
> Try resetting your router, I had this problem, I quick reset sorted it all
> out.
>
> Pete


Thanks for all the suggestions, I have sorted this out now. It turned
out to be my wireless router that was causing it.

Martin
 
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