Problems with MN-700 and WAN DHCP

I had my MN-700 working well and suddenly I lost Internet
connectivity. After two days w/o connectivity I gave up
and spent 1 hour on hold on the phone with Verizon, my
provider. It turned out that they had changed from PPPoE
to straight DHCP without giving me any notice. Simple
enough, I got my PC to work connected straight to the DSL
modem since the rep (rightfully) wouldn't help me with
the MN 700. I figured it would be easy to get the MN 700
to work after that. Not quite.

The problem is that I can connect to web sites when
giving their IP address, but not using their domain names.
It seems like the MN 700 refuses to forward DNS requests
from any PCs behind it. Putting Ethereal on the WAN side
of the MN 700 confirms this. DNS requests are issued by
the PC but the MN 700 does not forward it to the WAN
side. Another curious thing I noticed is that the MN 700
pings a lot, every second. Even more curious is that it
is using the IP address of a PC behind it instead of the
IP address it got from the WAN side DHCP server.

I've fallen back to my trustworthy old linksys to get
internet connectivity but it doesn't have wireless
support so I'd really like to get the MN 700 to work. I
also have had it for more than 30 days so I can't return
it now.

Grateful for any advice, why does the MN 700 not forward
DNS requests when in WAN side DHCP mode?

Have you done a full factory reset on the base station and set it up
from scratch. What level firmware do you have? You should not be
having this problem.

On Wed, 3 Mar 2004 21:57:12 -0800, "MM"
<(E-Mail Removed)> wrote:

>
>I had my MN-700 working well and suddenly I lost Internet
>connectivity. After two days w/o connectivity I gave up
>and spent 1 hour on hold on the phone with Verizon, my
>provider. It turned out that they had changed from PPPoE
>to straight DHCP without giving me any notice. Simple
>enough, I got my PC to work connected straight to the DSL
>modem since the rep (rightfully) wouldn't help me with
>the MN 700. I figured it would be easy to get the MN 700
>to work after that. Not quite.
>
>The problem is that I can connect to web sites when
>giving their IP address, but not using their domain names.
>It seems like the MN 700 refuses to forward DNS requests
>from any PCs behind it. Putting Ethereal on the WAN side
>of the MN 700 confirms this. DNS requests are issued by
>the PC but the MN 700 does not forward it to the WAN
>side. Another curious thing I noticed is that the MN 700
>pings a lot, every second. Even more curious is that it
>is using the IP address of a PC behind it instead of the
>IP address it got from the WAN side DHCP server.
>
>I've fallen back to my trustworthy old linksys to get
>internet connectivity but it doesn't have wireless
>support so I'd really like to get the MN 700 to work. I
>also have had it for more than 30 days so I can't return
>it now.
>
>Grateful for any advice, why does the MN 700 not forward
>DNS requests when in WAN side DHCP mode?

--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

Barb,

Thank you for your reply, I appreciate the time you take
to help out. I did not want to do a factory reset since I
had spent 8 hours on the phone with Microsofts support
and wireless division to get it to work with my laptop. I
did finally give in and did the factory reset, this
solved my problem with DNS requests, I can now access web
pages from all wired computers.

The problem now is, as I feared, I cannot access the base
station from my laptop, using the wireless card. I can
connect to the station, and the laptop shows that it is
connected to the SSID with excellent signal, but I cannot
get a DHCP address from the base station. I tried to set
a static IP address for the laptop but I cannot ping the
base station then either. I forgot to try to enter a
static ARP entry on the laptop to avoid any ARPing, but I
don't think that will make a difference, it is as if no
L2 traffic is going through the WLAN?

I will trouble-shoot more after work, but if anyone
recognizes this problem, I'm happy for any suggestions.
I'll check the firmware version as well, can't remember
the number of the top of my head but I upgraded to the
latest about 1-2 months ago.

Thanks / MM

>-----Original Message-----
>Have you done a full factory reset on the base station
and set it up
>from scratch. What level firmware do you have? You
should not be
>having this problem.
>
>On Wed, 3 Mar 2004 21:57:12 -0800, "MM"
><(E-Mail Removed)> wrote:
>
>>
>>I had my MN-700 working well and suddenly I lost
Internet
>>connectivity. After two days w/o connectivity I gave up
>>and spent 1 hour on hold on the phone with Verizon, my
>>provider. It turned out that they had changed from
PPPoE
>>to straight DHCP without giving me any notice. Simple
>>enough, I got my PC to work connected straight to the
DSL
>>modem since the rep (rightfully) wouldn't help me with
>>the MN 700. I figured it would be easy to get the MN
700
>>to work after that. Not quite.
>>
>>The problem is that I can connect to web sites when
>>giving their IP address, but not using their domain
names.
>>It seems like the MN 700 refuses to forward DNS
requests
>>from any PCs behind it. Putting Ethereal on the WAN
side
>>of the MN 700 confirms this. DNS requests are issued by
>>the PC but the MN 700 does not forward it to the WAN
>>side. Another curious thing I noticed is that the MN
700
>>pings a lot, every second. Even more curious is that it
>>is using the IP address of a PC behind it instead of
the
>>IP address it got from the WAN side DHCP server.
>>
>>I've fallen back to my trustworthy old linksys to get
>>internet connectivity but it doesn't have wireless
>>support so I'd really like to get the MN 700 to work. I
>>also have had it for more than 30 days so I can't
return
>>it now.
>>
>>Grateful for any advice, why does the MN 700 not
forward
>>DNS requests when in WAN side DHCP mode?
>
>--
>Barb Bowman
>Expert Zone Columnist
>http://www.microsoft.com/windowsxp/expertzone
>MS-MVP (Windows)
>.
>

Are you using the MN-720? What operating system? WEP or WPA? workgroup or
domain?
Are you setting the static ARP entry on every reboot or using a batch file
at startup? You said you had a previous problem getting wireless to work -
can you give some details as to what you had to do originally to get up and
running?

MM wrote:
> Barb,
>
> Thank you for your reply, I appreciate the time you take
> to help out. I did not want to do a factory reset since I
> had spent 8 hours on the phone with Microsofts support
> and wireless division to get it to work with my laptop. I
> did finally give in and did the factory reset, this
> solved my problem with DNS requests, I can now access web
> pages from all wired computers.
>
> The problem now is, as I feared, I cannot access the base
> station from my laptop, using the wireless card. I can
> connect to the station, and the laptop shows that it is
> connected to the SSID with excellent signal, but I cannot
> get a DHCP address from the base station. I tried to set
> a static IP address for the laptop but I cannot ping the
> base station then either. I forgot to try to enter a
> static ARP entry on the laptop to avoid any ARPing, but I
> don't think that will make a difference, it is as if no
> L2 traffic is going through the WLAN?
>
> I will trouble-shoot more after work, but if anyone
> recognizes this problem, I'm happy for any suggestions.
> I'll check the firmware version as well, can't remember
> the number of the top of my head but I upgraded to the
> latest about 1-2 months ago.
>
> Thanks / MM
>
>> -----Original Message-----
>> Have you done a full factory reset on the base station
> and set it up
>> from scratch. What level firmware do you have? You
> should not be
>> having this problem.
>>
>> On Wed, 3 Mar 2004 21:57:12 -0800, "MM"
>> <(E-Mail Removed)> wrote:
>>
>>>
>>> I had my MN-700 working well and suddenly I lost
> Internet
>>> connectivity. After two days w/o connectivity I gave up
>>> and spent 1 hour on hold on the phone with Verizon, my
>>> provider. It turned out that they had changed from
> PPPoE
>>> to straight DHCP without giving me any notice. Simple
>>> enough, I got my PC to work connected straight to the
> DSL
>>> modem since the rep (rightfully) wouldn't help me with
>>> the MN 700. I figured it would be easy to get the MN
> 700
>>> to work after that. Not quite.
>>>
>>> The problem is that I can connect to web sites when
>>> giving their IP address, but not using their domain
> names.
>>> It seems like the MN 700 refuses to forward DNS
> requests
>>> from any PCs behind it. Putting Ethereal on the WAN
> side
>>> of the MN 700 confirms this. DNS requests are issued by
>>> the PC but the MN 700 does not forward it to the WAN
>>> side. Another curious thing I noticed is that the MN
> 700
>>> pings a lot, every second. Even more curious is that it
>>> is using the IP address of a PC behind it instead of
> the
>>> IP address it got from the WAN side DHCP server.
>>>
>>> I've fallen back to my trustworthy old linksys to get
>>> internet connectivity but it doesn't have wireless
>>> support so I'd really like to get the MN 700 to work. I
>>> also have had it for more than 30 days so I can't
> return
>>> it now.
>>>
>>> Grateful for any advice, why does the MN 700 not
> forward
>>> DNS requests when in WAN side DHCP mode?
>>
>> --
>> Barb Bowman
>> Expert Zone Columnist
>> http://www.microsoft.com/windowsxp/expertzone
>> MS-MVP (Windows)
>> .


--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

Yes, I am using the MN-720, Windows XP, WEP, and Workgroup.
I am not normally setting any static ARP entries, just
thought I'd do that and configure a static IP to see if I
could get an ICMP through. I figured that would show me
whether the problem was on data-link level or above. It
didn't help so I believe that it is purely a wireless
problem.

I can't remember exactly what I did previously, otherwise
I'd try it. The problem before was that I could not
connect to any SSIDs. I could see them in the list of
WLANs but when trying to connect to one, it would just not
connect. The little systray balloon would pop up again
saying there were available networks. And I would try to
connect again, etc. The MS support solution was to install
the broadband utility software, then uninstall it, leaving
the driver. Thus having the driver only, and then let the
OS take care of the WLAN handling.

This problem seems slightly different though since I now
can connect to the WLAN, I just can't get any IP traffic
through.

Thanks for your help / MM



>-----Original Message-----
>Are you using the MN-720? What operating system? WEP or
WPA? workgroup or
>domain?
>Are you setting the static ARP entry on every reboot or
using a batch file
>at startup? You said you had a previous problem getting
wireless to work -
>can you give some details as to what you had to do
originally to get up and
>running?
>
>MM wrote:
>> Barb,
>>
>> Thank you for your reply, I appreciate the time you take
>> to help out. I did not want to do a factory reset since
I
>> had spent 8 hours on the phone with Microsofts support
>> and wireless division to get it to work with my laptop.
I
>> did finally give in and did the factory reset, this
>> solved my problem with DNS requests, I can now access
web
>> pages from all wired computers.
>>
>> The problem now is, as I feared, I cannot access the
base
>> station from my laptop, using the wireless card. I can
>> connect to the station, and the laptop shows that it is
>> connected to the SSID with excellent signal, but I
cannot
>> get a DHCP address from the base station. I tried to set
>> a static IP address for the laptop but I cannot ping the
>> base station then either. I forgot to try to enter a
>> static ARP entry on the laptop to avoid any ARPing, but
I
>> don't think that will make a difference, it is as if no
>> L2 traffic is going through the WLAN?
>>
>> I will trouble-shoot more after work, but if anyone
>> recognizes this problem, I'm happy for any suggestions.
>> I'll check the firmware version as well, can't remember
>> the number of the top of my head but I upgraded to the
>> latest about 1-2 months ago.
>>
>> Thanks / MM
>>
>>> -----Original Message-----
>>> Have you done a full factory reset on the base station
>> and set it up
>>> from scratch. What level firmware do you have? You
>> should not be
>>> having this problem.
>>>
>>> On Wed, 3 Mar 2004 21:57:12 -0800, "MM"
>>> <(E-Mail Removed)> wrote:
>>>
>>>>
>>>> I had my MN-700 working well and suddenly I lost
>> Internet
>>>> connectivity. After two days w/o connectivity I gave
up
>>>> and spent 1 hour on hold on the phone with Verizon, my
>>>> provider. It turned out that they had changed from
>> PPPoE
>>>> to straight DHCP without giving me any notice. Simple
>>>> enough, I got my PC to work connected straight to the
>> DSL
>>>> modem since the rep (rightfully) wouldn't help me with
>>>> the MN 700. I figured it would be easy to get the MN
>> 700
>>>> to work after that. Not quite.
>>>>
>>>> The problem is that I can connect to web sites when
>>>> giving their IP address, but not using their domain
>> names.
>>>> It seems like the MN 700 refuses to forward DNS
>> requests
>>>> from any PCs behind it. Putting Ethereal on the WAN
>> side
>>>> of the MN 700 confirms this. DNS requests are issued
by
>>>> the PC but the MN 700 does not forward it to the WAN
>>>> side. Another curious thing I noticed is that the MN
>> 700
>>>> pings a lot, every second. Even more curious is that
it
>>>> is using the IP address of a PC behind it instead of
>> the
>>>> IP address it got from the WAN side DHCP server.
>>>>
>>>> I've fallen back to my trustworthy old linksys to get
>>>> internet connectivity but it doesn't have wireless
>>>> support so I'd really like to get the MN 700 to work.
I
>>>> also have had it for more than 30 days so I can't
>> return
>>>> it now.
>>>>
>>>> Grateful for any advice, why does the MN 700 not
>> forward
>>>> DNS requests when in WAN side DHCP mode?
>>>
>>> --
>>> Barb Bowman
>>> Expert Zone Columnist
>>> http://www.microsoft.com/windowsxp/expertzone
>>> MS-MVP (Windows)
>>> .
>
>
>--
> Barb Bowman
> Expert Zone Columnist
> http://www.microsoft.com/windowsxp/expertzone
> MS-MVP (Windows)
>
>
>.
>

My fault, I disabled WEP and it started working. I must
have configured the wrong key. I was just fooled by the
status showing that I was connected.

Thanks for the help, I'm happy again.

/ MM


>-----Original Message-----
>
>Yes, I am using the MN-720, Windows XP, WEP, and
Workgroup.
>I am not normally setting any static ARP entries, just
>thought I'd do that and configure a static IP to see if I
>could get an ICMP through. I figured that would show me
>whether the problem was on data-link level or above. It
>didn't help so I believe that it is purely a wireless
>problem.
>
>I can't remember exactly what I did previously, otherwise
>I'd try it. The problem before was that I could not
>connect to any SSIDs. I could see them in the list of
>WLANs but when trying to connect to one, it would just
not
>connect. The little systray balloon would pop up again
>saying there were available networks. And I would try to
>connect again, etc. The MS support solution was to
install
>the broadband utility software, then uninstall it,
leaving
>the driver. Thus having the driver only, and then let the
>OS take care of the WLAN handling.
>
>This problem seems slightly different though since I now
>can connect to the WLAN, I just can't get any IP traffic
>through.
>
>Thanks for your help / MM
>
>
>
>>-----Original Message-----
>>Are you using the MN-720? What operating system? WEP or
>WPA? workgroup or
>>domain?
>>Are you setting the static ARP entry on every reboot or
>using a batch file
>>at startup? You said you had a previous problem getting
>wireless to work -
>>can you give some details as to what you had to do
>originally to get up and
>>running?
>>
>>MM wrote:
>>> Barb,
>>>
>>> Thank you for your reply, I appreciate the time you
take
>>> to help out. I did not want to do a factory reset
since
>I
>>> had spent 8 hours on the phone with Microsofts support
>>> and wireless division to get it to work with my
laptop.
>I
>>> did finally give in and did the factory reset, this
>>> solved my problem with DNS requests, I can now access
>web
>>> pages from all wired computers.
>>>
>>> The problem now is, as I feared, I cannot access the
>base
>>> station from my laptop, using the wireless card. I can
>>> connect to the station, and the laptop shows that it is
>>> connected to the SSID with excellent signal, but I
>cannot
>>> get a DHCP address from the base station. I tried to
set
>>> a static IP address for the laptop but I cannot ping
the
>>> base station then either. I forgot to try to enter a
>>> static ARP entry on the laptop to avoid any ARPing,
but
>I
>>> don't think that will make a difference, it is as if no
>>> L2 traffic is going through the WLAN?
>>>
>>> I will trouble-shoot more after work, but if anyone
>>> recognizes this problem, I'm happy for any suggestions.
>>> I'll check the firmware version as well, can't remember
>>> the number of the top of my head but I upgraded to the
>>> latest about 1-2 months ago.
>>>
>>> Thanks / MM
>>>
>>>> -----Original Message-----
>>>> Have you done a full factory reset on the base station
>>> and set it up
>>>> from scratch. What level firmware do you have? You
>>> should not be
>>>> having this problem.
>>>>
>>>> On Wed, 3 Mar 2004 21:57:12 -0800, "MM"
>>>> <(E-Mail Removed)> wrote:
>>>>
>>>>>
>>>>> I had my MN-700 working well and suddenly I lost
>>> Internet
>>>>> connectivity. After two days w/o connectivity I gave
>up
>>>>> and spent 1 hour on hold on the phone with Verizon,
my
>>>>> provider. It turned out that they had changed from
>>> PPPoE
>>>>> to straight DHCP without giving me any notice. Simple
>>>>> enough, I got my PC to work connected straight to the
>>> DSL
>>>>> modem since the rep (rightfully) wouldn't help me
with
>>>>> the MN 700. I figured it would be easy to get the MN
>>> 700
>>>>> to work after that. Not quite.
>>>>>
>>>>> The problem is that I can connect to web sites when
>>>>> giving their IP address, but not using their domain
>>> names.
>>>>> It seems like the MN 700 refuses to forward DNS
>>> requests
>>>>> from any PCs behind it. Putting Ethereal on the WAN
>>> side
>>>>> of the MN 700 confirms this. DNS requests are issued
>by
>>>>> the PC but the MN 700 does not forward it to the WAN
>>>>> side. Another curious thing I noticed is that the MN
>>> 700
>>>>> pings a lot, every second. Even more curious is that
>it
>>>>> is using the IP address of a PC behind it instead of
>>> the
>>>>> IP address it got from the WAN side DHCP server.
>>>>>
>>>>> I've fallen back to my trustworthy old linksys to get
>>>>> internet connectivity but it doesn't have wireless
>>>>> support so I'd really like to get the MN 700 to
work.
>I
>>>>> also have had it for more than 30 days so I can't
>>> return
>>>>> it now.
>>>>>
>>>>> Grateful for any advice, why does the MN 700 not
>>> forward
>>>>> DNS requests when in WAN side DHCP mode?
>>>>
>>>> --
>>>> Barb Bowman
>>>> Expert Zone Columnist
>>>> http://www.microsoft.com/windowsxp/expertzone
>>>> MS-MVP (Windows)
>>>> .
>>
>>
>>--
>> Barb Bowman
>> Expert Zone Columnist
>> http://www.microsoft.com/windowsxp/expertzone
>> MS-MVP (Windows)
>>
>>
>>.
>>
>.
>