Problems connecting to server through VPN

I have one user in the office that cannot connect to one of our
servers. When I say one, I mean they can connect to others.

The users computer is running Vista Ultimate, and the server hosting
the VPN is running Server 2003 standard.

The user can connect to the server hosting the VPN in everyway. \
\server\d$ works, remote desktop works, http://servername works on
this server, and pings are immeidately resolved.

The other server that we are having the problem with is also running
Server 2003 standard. We are able to remote on to the problem server,
and to to the servers website, but we are NOT able to access any
network drives. Also pinging the server results in "Ping request
could not find host". What I do not understand is how I can remote
onto the server, but I can't go to a network drive.

Again this is only happening on the one users computer, other
computers in the office running xp pro can connect to everything just
fine.

Can the VPN client ping the server by IP? Or this post may help.

Vista VPN issuesPosted: Thu Feb 08, 2007 7:15 pm Post subject: Vista VPN issues ... The Vista VPN client TCP/IP settings are different from the previous version. ...
http://www.chicagotech.net/netforums...opic.php?t=268


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
<(E-Mail Removed)> wrote in message news:(E-Mail Removed) s.com...
I have one user in the office that cannot connect to one of our
servers. When I say one, I mean they can connect to others.

The users computer is running Vista Ultimate, and the server hosting
the VPN is running Server 2003 standard.

The user can connect to the server hosting the VPN in everyway. \
\server\d$ works, remote desktop works, http://servername works on
this server, and pings are immeidately resolved.

The other server that we are having the problem with is also running
Server 2003 standard. We are able to remote on to the problem server,
and to to the servers website, but we are NOT able to access any
network drives. Also pinging the server results in "Ping request
could not find host". What I do not understand is how I can remote
onto the server, but I can't go to a network drive.

Again this is only happening on the one users computer, other
computers in the office running xp pro can connect to everything just
fine.

No we cannot ping this server using IP or the server name. I am able
to ping other servers and computers on the network just fine. And
other users with XP pro can ping and connect to the server just fine
without any problem through the VPN.
This particular computer with Vista on it is a notebook pc so we are
able to plug in to the internal network and connect to the server we
have the problem connecting to through the VPN without any problems.

On Sep 17, 9:57 am, "Robert L [MVP - Networking]"
<nore...@hotmail.com> wrote:
> Can the VPN client ping the server by IP? Or this post may help.
>
> Vista VPN issuesPosted: Thu Feb 08, 2007 7:15 pm Post subject: Vista VPN issues ... The Vista VPN client TCP/IP settings are different from the previous version. ...
> http://www.chicagotech.net/netforums...opic.php?t=268
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com <tlachaus...@gmail.com> wrote in messagenews:(E-Mail Removed) legroups.com...
>
> I have one user in the office that cannot connect to one of our
> servers. When I say one, I mean they can connect to others.
>
> The users computer is running Vista Ultimate, and the server hosting
> the VPN is running Server 2003 standard.
>
> The user can connect to the server hosting the VPN in everyway. \
> \server\d$ works, remote desktop works,http://servernameworks on
> this server, and pings are immeidately resolved.
>
> The other server that we are having the problem with is also running
> Server 2003 standard. We are able to remote on to the problem server,
> and to to the servers website, but we are NOT able to access any
> network drives. Also pinging the server results in "Ping request
> could not find host". What I do not understand is how I can remote
> onto the server, but I can't go to a network drive.
>
> Again this is only happening on the one users computer, other
> computers in the office running xp pro can connect to everything just
> fine.