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problems configuring uni network connections.

 
 
Beauchampy
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      09-19-2004, 06:38 PM
I somehow have been drafted in at my dorms to be the local techie for people
having problems connecting to the internet connections.

On some machines, Im having a spot of trouble. The network connection is
fine, network connections shows that the PC has been assigned an IP address
by the server and ipconfig shows normal activity. The problem is that
internet explorer just displays 'this page could not be displayed' message.
I have been in the internet options (in IE), made sure any dialup
connections have been removed and been through the wizard to configure the
connection for a broadband connection that is always on.

Any ideas?

Beauchampy


 
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None
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      09-19-2004, 06:48 PM
could be a problem with MTU settings

when you try to go to a web page, do you get the text web page found
at the bottom left of IE and after a while is displays the error
message.


does this effect all web pages or just a few...

can do a trace route to web sites etc


On Sun, 19 Sep 2004 19:38:32 +0100, "Beauchampy"
<(E-Mail Removed)> wrote:

>I somehow have been drafted in at my dorms to be the local techie for people
>having problems connecting to the internet connections.
>
>On some machines, Im having a spot of trouble. The network connection is
>fine, network connections shows that the PC has been assigned an IP address
>by the server and ipconfig shows normal activity. The problem is that
>internet explorer just displays 'this page could not be displayed' message.
>I have been in the internet options (in IE), made sure any dialup
>connections have been removed and been through the wizard to configure the
>connection for a broadband connection that is always on.
>
>Any ideas?
>
>Beauchampy
>


 
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NoSpam
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      09-19-2004, 06:54 PM
Beauchampy wrote:

> I somehow have been drafted in at my dorms to be the local techie for people
> having problems connecting to the internet connections.
>
> On some machines, Im having a spot of trouble. The network connection is
> fine, network connections shows that the PC has been assigned an IP address
> by the server and ipconfig shows normal activity. The problem is that
> internet explorer just displays 'this page could not be displayed' message.
> I have been in the internet options (in IE), made sure any dialup
> connections have been removed and been through the wizard to configure the
> connection for a broadband connection that is always on.


Do you have a direct connection to the Internet for web traffic, or must
you go through a proxy server?

If so, make sure the proxy settings are entered in the machines you're
having trouble with.
 
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Beauchampy
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      09-19-2004, 07:00 PM

"NoSpam" <(E-Mail Removed)> wrote in message
news:414dd59a$0$20252$(E-Mail Removed)...
> Beauchampy wrote:
>
> > I somehow have been drafted in at my dorms to be the local techie for

people
> > having problems connecting to the internet connections.
> >
> > On some machines, Im having a spot of trouble. The network connection is
> > fine, network connections shows that the PC has been assigned an IP

address
> > by the server and ipconfig shows normal activity. The problem is that
> > internet explorer just displays 'this page could not be displayed'

message.
> > I have been in the internet options (in IE), made sure any dialup
> > connections have been removed and been through the wizard to configure

the
> > connection for a broadband connection that is always on.

>
> Do you have a direct connection to the Internet for web traffic, or must
> you go through a proxy server?


it's direct

>
> If so, make sure the proxy settings are entered in the machines you're
> having trouble with.



 
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Beauchampy
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Posts: n/a

 
      09-19-2004, 07:01 PM

"None" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> could be a problem with MTU settings
>
> when you try to go to a web page, do you get the text web page found
> at the bottom left of IE and after a while is displays the error
> message.


something flashes past very quickly on the bottom left and the error
immediately displays...

>
>
> does this effect all web pages or just a few...
>
> can do a trace route to web sites etc
>
>
> On Sun, 19 Sep 2004 19:38:32 +0100, "Beauchampy"
> <(E-Mail Removed)> wrote:
>
> >I somehow have been drafted in at my dorms to be the local techie for

people
> >having problems connecting to the internet connections.
> >
> >On some machines, Im having a spot of trouble. The network connection is
> >fine, network connections shows that the PC has been assigned an IP

address
> >by the server and ipconfig shows normal activity. The problem is that
> >internet explorer just displays 'this page could not be displayed'

message.
> >I have been in the internet options (in IE), made sure any dialup
> >connections have been removed and been through the wizard to configure

the
> >connection for a broadband connection that is always on.
> >
> >Any ideas?
> >
> >Beauchampy
> >

>



 
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Andrew Sayers
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      09-19-2004, 09:43 PM
"Beauchampy" <(E-Mail Removed)> wrote:

>
><snip>
>>
>> Do you have a direct connection to the Internet for web traffic, or must
>> you go through a proxy server?

>
>it's direct
>
>>
>> If so, make sure the proxy settings are entered in the machines you're
>> having trouble with.


Try setting the gateway address manually



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Please feel free to use it.
However if you want to reply to me, then please
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Michael Salem
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      09-19-2004, 10:33 PM
If you can ping an address on your local network (e.g. 192.168.1.1, but
this will depend on your network), then you have basic network
connectivity.

If you can successfully ping a numeric address on the Internet which is
set up to respond, you are connected to the Internet. Any such address
will do; e.g. 195.149.20.145

If you can successfully ping an Internet named address which is set up
to respond, your DNS server is OK. www.nildram.co.uk will do

If all the above work, a web browser should work.

Otherwise try setting your gateway address manually, as soemone has
suggested. You will need to know your network's gateway ddress.

Set your DNS address to a working DNS server (any DNS server on the
Internet should do, though you would normally use your ISP's).

HTH,
--
Michael Salem
 
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Conor
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      09-20-2004, 01:45 AM
In article <(E-Mail Removed)>, Beauchampy says...
> I somehow have been drafted in at my dorms to be the local techie for people
> having problems connecting to the internet connections.
>
> On some machines, Im having a spot of trouble. The network connection is
> fine, network connections shows that the PC has been assigned an IP address
> by the server and ipconfig shows normal activity. The problem is that
> internet explorer just displays 'this page could not be displayed' message.
> I have been in the internet options (in IE), made sure any dialup
> connections have been removed and been through the wizard to configure the
> connection for a broadband connection that is always on.
>
> Any ideas?
>

Yup...

No/incorrect entry for DNS Server.


--
Conor

Opinions personal, facts suspect.
 
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Beauchampy
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Posts: n/a

 
      09-20-2004, 07:47 AM

"Conor" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed). ..
> In article <(E-Mail Removed)>, Beauchampy says...
> > I somehow have been drafted in at my dorms to be the local techie for

people
> > having problems connecting to the internet connections.
> >
> > On some machines, Im having a spot of trouble. The network connection is
> > fine, network connections shows that the PC has been assigned an IP

address
> > by the server and ipconfig shows normal activity. The problem is that
> > internet explorer just displays 'this page could not be displayed'

message.
> > I have been in the internet options (in IE), made sure any dialup
> > connections have been removed and been through the wizard to configure

the
> > connection for a broadband connection that is always on.
> >
> > Any ideas?
> >

> Yup...
>
> No/incorrect entry for DNS Server.


none entered on mine and it works perfectly...


>
>
> --
> Conor
>
> Opinions personal, facts suspect.



 
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James
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      09-20-2004, 06:05 PM

"Beauchampy" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "Conor" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed). ..
> > In article <(E-Mail Removed)>, Beauchampy says...
> > > I somehow have been drafted in at my dorms to be the local techie for

> people
> > > having problems connecting to the internet connections.
> > >
> > > On some machines, Im having a spot of trouble. The network connection

is
> > > fine, network connections shows that the PC has been assigned an IP

> address
> > > by the server and ipconfig shows normal activity. The problem is that
> > > internet explorer just displays 'this page could not be displayed'

> message.
> > > I have been in the internet options (in IE), made sure any dialup
> > > connections have been removed and been through the wizard to configure

> the
> > > connection for a broadband connection that is always on.
> > >
> > > Any ideas?
> > >

> > Yup...
> >
> > No/incorrect entry for DNS Server.

>
> none entered on mine and it works perfectly...
>


Neat trick... you'll be assigned one from dhcp then - type IPCONFIG /ALL at
a Dos prompt and see what it says.
For the o.p. also check tht "automatically detect settings" is turned off in
the Internet Explorer connection properties - I've seen this get set on for
a lan connection but cause problems. Otherwise, as others said, check your
gateway and DNS are correct, manually specifying them if necessary, and try
pinging some external names and addresses to see at what point its going
wrong.

If all is well, also check with your server bods as they may have policies
set up to block outgoing connections for certain internal addresses etc etc.


 
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