Problems with company network

Hi. I'm having several problems that I haven't been able
to solve, and found this newsgroup during my search for
fixes. I hope someone here can help me.

First of all, there is some sort of conflict in the Shared
Printers. The main problem is with a printer connected to
the accounting computer. I am trying to get another system
connected to it through the network, and can gain a
connection through the network administrator login. After
a few hours, though, access is denied to it, and I have to
manually go back into the network and reconnect to it.

Also, there has been a problem when users try to connect
to the internet via MSN. As soon as a connection is made,
a dialog box appears informing the user that the computer
is in the shutdown process and counts down 45 seconds. The
process can be aborted using the command 'shutdown -a' but
following that, all login information is removed (in the
task manager, the User ID is displayed as {Unknown}) and
the user is denied access to everything, including the
Start > Shut Down option.

I have run several virus scans and Blaster worm fixes, but
the problems still persist. Does anyone know how to cure
this? Please e-mail (E-Mail Removed) if you do.

Thank you,
Steve Melcher
Network Administrator
Prospect Airport Services

Hi Steve,

While the file and printer sharing issue is solveable,
you need to take care of the virus you are experiencing
first.

shutdown -a does stop the shutdown process you mentioned
(but with some after affects). This would indicate that
this is the blaster virus or a variant (as shutdown -a
did not work on the sasser virus which was recently
released).

I suggest you download a removal tool from symantec for
the blaster and scan your system. I also suggust a
online virus scan (housecall.antivirus.com).

Raf



>-----Original Message-----
>Hi. I'm having several problems that I haven't been able
>to solve, and found this newsgroup during my search for
>fixes. I hope someone here can help me.
>
>First of all, there is some sort of conflict in the
Shared
>Printers. The main problem is with a printer connected
to
>the accounting computer. I am trying to get another
system
>connected to it through the network, and can gain a
>connection through the network administrator login.
After
>a few hours, though, access is denied to it, and I have
to
>manually go back into the network and reconnect to it.
>
>Also, there has been a problem when users try to connect
>to the internet via MSN. As soon as a connection is
made,
>a dialog box appears informing the user that the
computer
>is in the shutdown process and counts down 45 seconds.
The
>process can be aborted using the command 'shutdown -a'
but
>following that, all login information is removed (in the
>task manager, the User ID is displayed as {Unknown}) and
>the user is denied access to everything, including the
>Start > Shut Down option.
>
>I have run several virus scans and Blaster worm fixes,
but
>the problems still persist. Does anyone know how to cure
>this? Please e-mail (E-Mail Removed) if you do.
>
>Thank you,
>Steve Melcher
>Network Administrator
>Prospect Airport Services
>.
>