problems browsing

Hope somebody can help here!

I was working on a computer that was experiencing a rundll error message
on reboot. I subsequently was able to fix that error but in doing so
I reloaded Win98. Now, here is the problem I'm experiencing......

The computer owner uses AOL. Now, you can dialup AOL and get email
and apparently any content except browsing. When I enter a URL, I get
a message like the server is down. (The URL used was www.ebay.com so
I know it was up). If I get out of the AOL software and run Internet
Explorer, I get the same result. When I run Netscape, I get a message
that it's unable to connect to a network socket.

As part of my trouble shooting, I setup a non-AOL dialup account and I'm
able to log into that account but I get the same result when I try to
browse. I tried pinging a known good IP and it failed. So I'm sure
DNS is not the problem. I've tried deleting all network items like
dialup adapters, TCPIP services and re-installing but the result is
unchanged.

I have a pretty good dent in the wall from beating my head. Anybody
have any ideas?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Craig Best
Supervisory Geographer
US Census Bureau
Kansas City Regional Office
1211 N 8th St
Kansas City, KS 66101
(voice) 913-551-6833
(fax) 913-551-6780
(E-Mail Removed)
http://www.census.gov
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

In article <(E-Mail Removed)>, "Craig D. Best"
<(E-Mail Removed)> wrote:
>Hope somebody can help here!
>
>I was working on a computer that was experiencing a rundll error message
>on reboot. I subsequently was able to fix that error but in doing so
>I reloaded Win98. Now, here is the problem I'm experiencing......
>
>The computer owner uses AOL. Now, you can dialup AOL and get email
>and apparently any content except browsing. When I enter a URL, I get
>a message like the server is down. (The URL used was www.ebay.com so
>I know it was up). If I get out of the AOL software and run Internet
>Explorer, I get the same result. When I run Netscape, I get a message
>that it's unable to connect to a network socket.
>
>As part of my trouble shooting, I setup a non-AOL dialup account and I'm
>able to log into that account but I get the same result when I try to
>browse. I tried pinging a known good IP and it failed. So I'm sure
>DNS is not the problem. I've tried deleting all network items like
>dialup adapters, TCPIP services and re-installing but the result is
>unchanged.
>
>I have a pretty good dent in the wall from beating my head. Anybody
>have any ideas?

Try this fix:

1. Un-install Dial-Up Networking. Don't reboot.
2. Delete registry key HLM\System\CurrentControlSet\Services\Winsock2
3. Re-install Dial-Up Networking. Reboot.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm