Problem w/ Wireless on HP laptop Using XP Home

Dear Wireless Networking Gurus

I recently bought a ze4630us HP laptop running XP Home. It networks OK with
wired Ethernet.

The HP "connects" with my D-Link DI-714P+ router wirelessly, but no
communication is possible. The router is running s/w v.1.22 (they imply that
1.23 is less stable). The WLAN light does not come on on the router. I've
set the speed down at 2 megabits.second as suggested in troubleshooting.
The distance from the laptop to the router is about 2 feet. I am sure I have
the same encryption keys at both ends. MAC filtering is turned off. They
are both on channel 11. Signal strength is shown as full-scale. Packets are
sent, but none come back from the router.

The HP claims I don't have permissions, and complains that TCP/IP needs to
be installed.

If I look at Wireless Network Connection Status | Support tab, it shows
Unavailable for all the entries under TCP/IP.

I haven't been successful at getting TCP/IP connected to the wireless.

a) Help tells me to go to Network connections | Network components.
b) That tells me to bring up Network tasks | Change settings of this
connection.
c) I am then supposed to see, under the General tab, "This connection uses
the following items". No such list appears. Thus I am not able to
configure the TCP/IP.
============
As an alternative, using the network Help and Support Center, I have gone
through the Add Windows Components chain and Networking Service and "added"
Simple TCP/IP Services. That doesn't help.


Obviously I don't understand XP and wireless networking,

Any help would be appreciated,

Bob C.

R J Carpenter wrote:
> Dear Wireless Networking Gurus
>
> I recently bought a ze4630us HP laptop running XP Home. It networks
> OK with wired Ethernet.
>
> The HP "connects" with my D-Link DI-714P+ router wirelessly, but no
> communication is possible. The router is running s/w v.1.22 (they
> imply that
> 1.23 is less stable). The WLAN light does not come on on the router.
> I've set the speed down at 2 megabits.second as suggested in
> troubleshooting. The distance from the laptop to the router is about
> 2 feet. I am sure I have the same encryption keys at both ends. MAC
> filtering is turned off. They are both on channel 11. Signal strength
> is shown as full-scale. Packets are sent, but none come back from the
> router.
>
> The HP claims I don't have permissions, and complains that TCP/IP
> needs to be installed.
>
> If I look at Wireless Network Connection Status | Support tab, it
> shows Unavailable for all the entries under TCP/IP.
>
> I haven't been successful at getting TCP/IP connected to the wireless.
>
> a) Help tells me to go to Network connections | Network components.
> b) That tells me to bring up Network tasks | Change settings of this
> connection.
> c) I am then supposed to see, under the General tab, "This connection
> uses the following items". No such list appears. Thus I am not able
> to configure the TCP/IP.
> ============
> As an alternative, using the network Help and Support Center, I have
> gone through the Add Windows Components chain and Networking Service
> and "added" Simple TCP/IP Services. That doesn't help.
>
>
> Obviously I don't understand XP and wireless networking,
>
> Any help would be appreciated,
>
> Bob C.

It is not clear to me from your description the following. In Network
Connections, do you have a Wireless Network Connection? If not, run the
connection wizard to establish one, choosing the wireless card as the
source. If you do have one, right click, choose Properties. In the
General Tab you should have these checked: Client for MS Networks,
Internet Protocol, File and Printer Sharing (if you are sharing). At
the top, is the wireless card described correctly?

One last thing, is the wireless card turned on? If this is a mini-PCI
card, often there is a power switch to turn it on. It is not obvious on
some laptops.

Let's start from this point.

Q

"Quaoar" <(E-Mail Removed)> wrote in message
news:qtudndmuhN4w9drdRVn-(E-Mail Removed)...
> R J Carpenter wrote:
> >
> > I recently bought a ze4630us HP laptop running XP Home. It
> > networks OK with wired Ethernet.
> >
> > The HP "connects" with my D-Link DI-714P+ router wirelessly,
> > but no communication is possible. The router is running s/w
> > v.1.22 (they imply that 1.23 is less stable).
>
> It is not clear to me from your description the following.
> In Network Connections, do you have a Wireless Network
> Connection? If not, run the connection wizard to establish one,
> choosing the wireless card as the source. If you do have one,
> right click, choose Properties. In the General Tab you should
> have these checked: Client for MS Networks, Internet Protocol,
> File and Printer Sharing (if you are sharing). At the top,
> is the wireless card described correctly?
>
> One last thing, is the wireless card turned on? If this is a
? mini-PCI card, often there is a power switch to turn it on.
> It is not obvious on some laptops.

1) Properties under the Network connection does not show any list.
2) HP has relocated all those features to the Network Bridge.
3) The are all present and check-marked in the list for the wireless.
They are the same as for the Ethernet connx which works.
4) The card is turned on and claims I am getting a good signal from
the router.

In "Support" for the connection, "TCP/IP" shows IP address and everything
else as "Unavailable". I'm finally realizing that this
may mean that the D-Link is not sending DHCP properly for wireless.
Wire connx work correctly with this laptop and other machines. In another
similar thread it suggested to try a fixed IP, not DHCP. I'll do that when I
get time to again attack the problem.

I'll try to ensure that the wireless part of the D-Link is working
correctly before asking more questions. Maybe a visit to Starbucks (or
another wireless AP) would help verify whether the problem is the laptop or
the router.

Thanks for your suggestions.

Bob C.

R J Carpenter wrote:
> "Quaoar" <(E-Mail Removed)> wrote in message
> news:qtudndmuhN4w9drdRVn-(E-Mail Removed)...
>> R J Carpenter wrote:
>>>
>>> I recently bought a ze4630us HP laptop running XP Home. It
>>> networks OK with wired Ethernet.
>>>
>>> The HP "connects" with my D-Link DI-714P+ router wirelessly,
>>> but no communication is possible. The router is running s/w
>>> v.1.22 (they imply that 1.23 is less stable).
>>
>> It is not clear to me from your description the following.
>> In Network Connections, do you have a Wireless Network
>> Connection? If not, run the connection wizard to establish one,
>> choosing the wireless card as the source. If you do have one,
>> right click, choose Properties. In the General Tab you should
>> have these checked: Client for MS Networks, Internet Protocol,
>> File and Printer Sharing (if you are sharing). At the top,
>> is the wireless card described correctly?
>>
>> One last thing, is the wireless card turned on? If this is a
> ? mini-PCI card, often there is a power switch to turn it on.
>> It is not obvious on some laptops.
>
> 1) Properties under the Network connection does not show any list.
> 2) HP has relocated all those features to the Network Bridge.
> 3) The are all present and check-marked in the list for the wireless.
> They are the same as for the Ethernet connx which works.
> 4) The card is turned on and claims I am getting a good signal from
> the router.
>
> In "Support" for the connection, "TCP/IP" shows IP address and
> everything else as "Unavailable". I'm finally realizing that this
> may mean that the D-Link is not sending DHCP properly for wireless.
> Wire connx work correctly with this laptop and other machines. In
> another similar thread it suggested to try a fixed IP, not DHCP. I'll
> do that when I get time to again attack the problem.
>
> I'll try to ensure that the wireless part of the D-Link is working
> correctly before asking more questions. Maybe a visit to Starbucks
> (or another wireless AP) would help verify whether the problem is the
> laptop or the router.
>
> Thanks for your suggestions.
>
> Bob C.

I have to physically remove from Preferred Networks any reference to
networks I visit while away from home in order to connect to my router.
Also, there is a checkbox in the advanced properties "automatically
connect to non-preferred networks" which should be unchecked. I have
not had problems with making a DHCP connection, but I have had to set
the appropriate properties in the card itself to get Wireless Zero to
work. I would leave DHCP and disable Wireless Zero in Services, set the
card manually and see if it will connect. If not, see if it will repair
the connection. Also, disable the Windows firewall in Services if it
happens to be running.

Q

"Quaoar" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> R J Carpenter wrote:
> > "Quaoar" <(E-Mail Removed)> wrote in message
> > news:qtudndmuhN4w9drdRVn-(E-Mail Removed)...
> >> R J Carpenter wrote:
> >>>
> >>> I recently bought a ze4630us HP laptop running XP Home. It
> >>> networks OK with wired Ethernet.
> >>>
> >>> The HP "connects" with my D-Link DI-714P+ router wirelessly,
> >>> but no communication is possible. The router is running s/w
> >>> v.1.22 (they imply that 1.23 is less stable).


> I have to physically remove from Preferred Networks any reference to
> networks I visit while away from home in order to connect to my router.
> Also, there is a checkbox in the advanced properties "automatically
> connect to non-preferred networks" which should be unchecked. I have
> not had problems with making a DHCP connection, but I have had to set
> the appropriate properties in the card itself to get Wireless Zero to
> work. I would leave DHCP and disable Wireless Zero in Services, set the
> card manually and see if it will connect. If not, see if it will repair
> the connection. Also, disable the Windows firewall in Services if it
> happens to be running.

I've tried "Repair", but it claims it can't do anything since there is no
TCP/IP. But TCP/IP shows in the Bridge list for wireless. I haven't had
time to try anything more, so don't waste time with more suggestions until
I've tried these.

Thanks,

Bob C.