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Problem with my home network

 
 
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      06-01-2004, 10:31 PM
I have 3 computers on a home network using a router and a cable modem. 2 have 98SE, and the other has XP Home. Everything was fine until about 2 days ago. Now 2 of the computers cannot access the Internet or the network. The other one is using 98SE and is connected to the Internet through the router; it's not having any problems at all. I checked all the cables, NICs, and the router, nothing's wrong with them. All of the TCP/IP settings are exactly what they're supposed to be. I tried PING, got "Request timed out" from the 2 98SE machines and "Destination host unreachable" from the XP machine. The router's settings are the factory defaults, which is what I use. The firewall in XP is disabled. When I look in Network Neighborhood and My Network Places, the 98SE machines see only themselves, and the XP machine doesn't see anything. I haven't changed anything, it just stopped working for 2 of them. I'm pretty sure it wasn't a power surge because the modem and the router are plugged into the same surge protector, and the modem is working fine. Is there a solution to this or do I need to buy a new router?
 
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Steve Winograd [MVP]
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      06-02-2004, 03:52 PM
In article <494C5FF4-EA79-4FCE-81ED-(E-Mail Removed)>,
"iluvanime2003" <(E-Mail Removed)> wrote:
>I have 3 computers on a home network using a router and a cable modem.
>2 have 98SE, and the other has XP Home. Everything was fine until about
>2 days ago. Now 2 of the computers cannot access the Internet or the network.
>The other one is using 98SE and is connected to the Internet through the
>router; it's not having any problems at all. I checked all the cables, NICs,
>and the router, nothing's wrong with them. All of the TCP/IP settings are
>exactly what they're supposed to be. I tried PING, got "Request timed out"
>from the 2 98SE machines and "Destination host unreachable" from the XP
>machine. The router's settings are the factory defaults, which is what I use.
>The firewall in XP is disabled. When I look in Network Neighborhood and
>My Network Places, the 98SE machines see only themselves, and the XP
>machine doesn't see anything. I haven't changed anything, it just stopped
>working for 2 of them. I'm pretty sure it wasn't a power surge because the
>modem and the router areplugged into the same surge protector, and the
>modem is working fine. Is there a solution to this or do I need to buy a
>new router?


Try resetting the hardware:

1. Turn off the cable modem and router.
2. Wait 30 seconds.
3. Turn on the cable modem and wait until it shows a connection.
4. Turn on the router.

Then, reset the IP address on each computer:

1. On 98SE run Winipcfg, select the network adapter, click Release,
and click Renew.

2. On XP, disable and then enable the network connection.

Then, try network and Internet access again.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm
 
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