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Problem with ethernet connection

 
 
Bulld0g
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      05-13-2004, 12:52 PM
I'm having trouble connecting to the internet through my ethernet card.I
have a motorola surfboard cable modem and a dlink ethernet card.
Everything is ok if i use the usb connection form the pc to the CM,i can
connect to the internet ok.But if i uninstall the usb drivers and connect
from the ethernet card to the modem i cant access the internet.Anyone any
idea why that is please.


 
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Clansman
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      05-13-2004, 03:14 PM
On Thu, 13 May 2004 13:52:16 +0100, "Bulld0g" <(E-Mail Removed)>
wrote:

>I'm having trouble connecting to the internet through my ethernet card.I
>have a motorola surfboard cable modem and a dlink ethernet card.
>Everything is ok if i use the usb connection form the pc to the CM,i can
>connect to the internet ok.But if i uninstall the usb drivers and connect
>from the ethernet card to the modem i cant access the internet.Anyone any
>idea why that is please.
>

On Blueyonder you'll need to register the MAC address of your Ethernet card in
the selfcare section. Untill you do this your BBand connection via ethernet
won't work

Find out your MAC address and whilst your connected via your USB register it
in the selfcare section.

You can register upto 5 x MAC address's for different devices, e.g. PC's,
and/or a router.

Clansman

 
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Andy
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      05-13-2004, 09:45 PM
have you tried powering down th modem for a while then back on the turning
on the pc, this worked with my NTL modem needs to reset


"Bulld0g" <(E-Mail Removed)> wrote in message
news:ZmKoc.2649$(E-Mail Removed)...
> I'm having trouble connecting to the internet through my ethernet card.I
> have a motorola surfboard cable modem and a dlink ethernet card.
> Everything is ok if i use the usb connection form the pc to the CM,i can
> connect to the internet ok.But if i uninstall the usb drivers and connect
> from the ethernet card to the modem i cant access the internet.Anyone any
> idea why that is please.
>
>



 
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