Problem with BT broadband connection

I have a problem with my BT Broadband connection.

Sometimes I can't connect (it "dials" but no connection) and sometimes it
drops the line and refuses to reconnect. When I run the diagnostics (the
ones supplied by BT I get a "line" error). If I disconnect the USB
connection (I'm using a USB Voyager 100) and re-connect then the modems
always works (for a while - but sometimes all evening).

The odd thing is that this has happened to me before. Exactly the same
thing - which progressively got worse (shorter connection times). I solved
it by re-installing my OS (XP Pro) - it then worked perfectly - until now.

The other odd thing is that (both times it has happened) it co-incides with
a general slow down of my PC (especially boot times). BTW I'm fastidious
about my virus protection so I don't have a virus.

Has anyone had this problem? Can anyone suggest a solution - apart from
another re-installation of the OS?

Cheers.

Bobby

"Bobby" <(E-Mail Removed)> wrote in message
news:c0b7p9$15bhvv$(E-Mail Removed)...
> I have a problem with my BT Broadband connection.
>
> Sometimes I can't connect (it "dials" but no connection) and sometimes it
> drops the line and refuses to reconnect. When I run the diagnostics (the
> ones supplied by BT I get a "line" error). If I disconnect the USB
> connection (I'm using a USB Voyager 100) and re-connect then the modems
> always works (for a while - but sometimes all evening).
>
> The odd thing is that this has happened to me before. Exactly the same
> thing - which progressively got worse (shorter connection times). I solved
> it by re-installing my OS (XP Pro) - it then worked perfectly - until now.
>
> The other odd thing is that (both times it has happened) it co-incides
with
> a general slow down of my PC (especially boot times). BTW I'm fastidious
> about my virus protection so I don't have a virus.
>
> Has anyone had this problem? Can anyone suggest a solution - apart from
> another re-installation of the OS?
>

Maybe a new modem or even a router?



James H

"J Houston" <(E-Mail Removed)> wrote in message
news:c0b80d$lhl$(E-Mail Removed)...
>
> "Bobby" <(E-Mail Removed)> wrote in message
> news:c0b7p9$15bhvv$(E-Mail Removed)...
> > I have a problem with my BT Broadband connection.
> >
> > Sometimes I can't connect (it "dials" but no connection) and sometimes
it
> > drops the line and refuses to reconnect. When I run the diagnostics (the
> > ones supplied by BT I get a "line" error). If I disconnect the USB
> > connection (I'm using a USB Voyager 100) and re-connect then the modems
> > always works (for a while - but sometimes all evening).
> >
> > The odd thing is that this has happened to me before. Exactly the same
> > thing - which progressively got worse (shorter connection times). I
solved
> > it by re-installing my OS (XP Pro) - it then worked perfectly - until
now.
> >
> > The other odd thing is that (both times it has happened) it co-incides
> with
> > a general slow down of my PC (especially boot times). BTW I'm fastidious
> > about my virus protection so I don't have a virus.
> >
> > Has anyone had this problem? Can anyone suggest a solution - apart from
> > another re-installation of the OS?
> >
>
> Maybe a new modem or even a router?
>
>
>
> James H
>
I never had any success with a USB connected ADSL modem. USB can be 'flaky'
at the best of times.

I switched to a Ethernet ADSL modem/router and have never had a problem
since

Clive

"Clive" <(E-Mail Removed)> wrote in message
news:yz9Wb.1250$(E-Mail Removed)
> "J Houston" <(E-Mail Removed)> wrote in message
> news:c0b80d$lhl$(E-Mail Removed)...
>>
>> "Bobby" <(E-Mail Removed)> wrote in message
>> news:c0b7p9$15bhvv$(E-Mail Removed)...
>>> I have a problem with my BT Broadband connection.
>>>
>>> Sometimes I can't connect (it "dials" but no connection) and sometimes
>>> it drops the line and refuses to reconnect. When I run the diagnostics
>>> (the ones supplied by BT I get a "line" error). If I disconnect the USB
>>> connection (I'm using a USB Voyager 100) and re-connect then the modems
>>> always works (for a while - but sometimes all evening).
>>>
>>> The odd thing is that this has happened to me before. Exactly the same
>>> thing - which progressively got worse (shorter connection times). I
>>> solved it by re-installing my OS (XP Pro) - it then worked perfectly -
>>> until now.
>>>
>>> The other odd thing is that (both times it has happened) it co-incides
>>> with a general slow down of my PC (especially boot times). BTW I'm
>>> fastidious about my virus protection so I don't have a virus.
>>>
>>> Has anyone had this problem? Can anyone suggest a solution - apart from
>>> another re-installation of the OS?
>>>
>>
>> Maybe a new modem or even a router?
>>
>>
>>
>> James H
>>
> I never had any success with a USB connected ADSL modem. USB can be
> 'flaky' at the best of times.
>
> I switched to a Ethernet ADSL modem/router and have never had a problem
> since
>
> Clive

Same here, but i swapped for an internal pci adsl modem as i have no need to
ever connect a second pc

--
daZza.............

dazkelly@"knickers"tiscali.co.uk
remove knickers to reply ;-)


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"Clive" <(E-Mail Removed)> wrote in message
news:yz9Wb.1250$(E-Mail Removed)...
> >
> I never had any success with a USB connected ADSL modem. USB can be
'flaky'
> at the best of times.
>
> I switched to a Ethernet ADSL modem/router and have never had a problem
> since
Even a USB-connected router/modem is better.

Chris

"Bobby" <(E-Mail Removed)> wrote in message
news:c0b7p9$15bhvv$(E-Mail Removed)...
> I have a problem with my BT Broadband connection.
>
> Sometimes I can't connect (it "dials" but no connection) and sometimes it
> drops the line and refuses to reconnect. When I run the diagnostics (the
> ones supplied by BT I get a "line" error). If I disconnect the USB
> connection (I'm using a USB Voyager 100) and re-connect then the modems
> always works (for a while - but sometimes all evening).
>
> The odd thing is that this has happened to me before. Exactly the same
> thing - which progressively got worse (shorter connection times). I solved
> it by re-installing my OS (XP Pro) - it then worked perfectly - until now.
>
> The other odd thing is that (both times it has happened) it co-incides
with
> a general slow down of my PC (especially boot times). BTW I'm fastidious
> about my virus protection so I don't have a virus.
>
> Has anyone had this problem? Can anyone suggest a solution - apart from
> another re-installation of the OS?
>

I've got more or less the same symptoms as you! Been over a week now -
raised with ISP who escalated it to BT. I can connect for maybe up to a
minute, then.... nowt! The (Ethernet) modem says its connected, but no
traffic, no pings to the outside world - nothing! Disconnect/Reconnect and
then all is normal - for another minute or so. I've now raised it with the
ADSL Modem maker (D-Link) who are sending me a new modem, but I don't think
that the modem is faulty because sometimes, just sometimes, I'm handed an IP
address from my ISP (I'm on a Dynamic IP) which the modem likes and will
stay connected to.

--
(E-Mail Removed)
Reply address is spamtrapped. Remove theobvious for valid e-mail address


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"Clive" <(E-Mail Removed)> wrote in message
news:yz9Wb.1250$(E-Mail Removed)...
>

[snip tale of broadband woe]

> >
> > Maybe a new modem or even a router?
> >
> >
> >
> > James H
> >
> I never had any success with a USB connected ADSL modem. USB can be
'flaky'
> at the best of times.
>
> I switched to a Ethernet ADSL modem/router and have never had a problem
> since
>
> Clive
>
>

I'll second that.

I experienced similar troubles to the OP with a USB modem.

I switched to an ADSL modem/router/switch/firewall,
(Netgear DG834) and haven't looked back.

Tim.


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I have even stranger things happening. As in your case the modem says it is
connected but no traffic after under a minute time of inactivity. But if I
am running any software that accesses the Web constantly (e.g. Internet
Radio) the connection works perfectly.
I've got a USB modem.

"Paul King" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) s.com...
> I've got more or less the same symptoms as you! Been over a week now -
> raised with ISP who escalated it to BT. I can connect for maybe up to a
> minute, then.... nowt! The (Ethernet) modem says its connected, but no
> traffic, no pings to the outside world - nothing! Disconnect/Reconnect and
> then all is normal - for another minute or so. I've now raised it with the
> ADSL Modem maker (D-Link) who are sending me a new modem, but I don't
think
> that the modem is faulty because sometimes, just sometimes, I'm handed an
IP
> address from my ISP (I'm on a Dynamic IP) which the modem likes and will
> stay connected to.
>
> --
> (E-Mail Removed)
> Reply address is spamtrapped. Remove theobvious for valid e-mail address
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.580 / Virus Database: 367 - Release Date: 06/02/2004
>
>

windows is crap at networking and XP is unreliable. sure, you can run a
spreadsheet ok but its no good at network stuff cos it uses a known awful
TCP stack.

one solution is to get a router to let that handle the connection.

another would be to get a mac or a linux PC - maybe a bit extreme but
re-installing the whole OS and all your programs every couple of months
ain't fun either!

kev

Bobby wrote:

> I have a problem with my BT Broadband connection.
>
> Sometimes I can't connect (it "dials" but no connection) and sometimes it
> drops the line and refuses to reconnect. When I run the diagnostics (the
> ones supplied by BT I get a "line" error). If I disconnect the USB
> connection (I'm using a USB Voyager 100) and re-connect then the modems
> always works (for a while - but sometimes all evening).
>
> The odd thing is that this has happened to me before. Exactly the same
> thing - which progressively got worse (shorter connection times). I solved
> it by re-installing my OS (XP Pro) - it then worked perfectly - until now.
>
> The other odd thing is that (both times it has happened) it co-incides
> with a general slow down of my PC (especially boot times). BTW I'm
> fastidious about my virus protection so I don't have a virus.
>
> Has anyone had this problem? Can anyone suggest a solution - apart from
> another re-installation of the OS?
>
> Cheers.
>
> Bobby

In article <c0b7p9$15bhvv$(E-Mail Removed)>,
(E-Mail Removed) (Bobby) wrote:

> Has anyone had this problem? Can anyone suggest a solution - apart
> from
> another re-installation of the OS?

I had an identical problem.

I changed modems.

The BT Voyager 100 is a pile of shite!

--
Paul Cummins - Always a NetHead
Wasting Bandwidth since 1981

begin Who gives a fsck about Outlook Express anyway.exe