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Printing Error

 
 
George Spiro
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Posts: n/a

 
      02-21-2008, 05:53 PM
Hi,

I am having trouble printing large documents using Windows 2003 Server has
my print servers.

I have multiple HP Printers that I am having trouble with printing. They are
any model really, 4200s and 4350s. The problem is that after awhile I get
this error stating:

PCL XL Error
Subsystem: USERSTREAM
Error: MissingData
Operator: 0xc9
Position: 91851

So I was on the impression it was printer drivers I tried every single one.
So then I said to myself must be that the OS is Windows 2003 x64 and it
doesnt like the 64bit OS. So I switched it to Windows 2003 32bit same
problem occured. Then I decided let me bring back up a old trusty Windows
2000 server. With the windows 2000 server I had no trouble.

By the looks of the error and what I read from HP it seems like the server
is not sending the data fast enough. This is just a guess.

I am wondering if anyone could tell me why it works on Windows 2000 and not
Windows 2003.

Any help would be greatly appreciated.

I am so fed up of trying to troubleshoot this.

G.


 
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Alan Morris [MSFT]
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Posts: n/a

 
      02-21-2008, 09:44 PM
Are the same versions of PCLXL installed on both machines?

\windows\system32\spool\drivers\platform\3\pclxl.d ll

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"George Spiro" <(E-Mail Removed)> wrote in message
news:eVfhk%(E-Mail Removed)...
>
> "Thee Chicago Wolf" <.@.> wrote in message
> news:(E-Mail Removed)...
>> >Hi,
>>>
>>>I am having trouble printing large documents using Windows 2003 Server
>>>has
>>>my print servers.
>>>
>>>I have multiple HP Printers that I am having trouble with printing. They
>>>are
>>>any model really, 4200s and 4350s. The problem is that after awhile I
>>>get
>>>this error stating:
>>>
>>>PCL XL Error
>>>Subsystem: USERSTREAM
>>>Error: MissingData
>>>Operator: 0xc9
>>>Position: 91851
>>>
>>>So I was on the impression it was printer drivers I tried every single
>>>one.
>>>So then I said to myself must be that the OS is Windows 2003 x64 and it
>>>doesnt like the 64bit OS. So I switched it to Windows 2003 32bit same
>>>problem occured. Then I decided let me bring back up a old trusty Windows
>>>2000 server. With the windows 2000 server I had no trouble.
>>>
>>>By the looks of the error and what I read from HP it seems like the
>>>server
>>>is not sending the data fast enough. This is just a guess.
>>>
>>>I am wondering if anyone could tell me why it works on Windows 2000 and
>>>not
>>>Windows 2003.
>>>
>>>Any help would be greatly appreciated.
>>>
>>>I am so fed up of trying to troubleshoot this.

>>
>> Couple of questions first:
>>
>> 1. Is Dot.NET Framework 3 on this machine?
>> 2. Are the HP drivers current?
>> 3. Is this from a specific app (Excel perhaps?) or any app?
>>
>> - Thee Chicago Wolf

>
> 1. .NET 3.0 is installed on the server
> 2. HP drivers are the current ones.
> 3. No application is installed on the server except server software.
> Backup exec 11d
>



 
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