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printer doesn't spool

 
 
Mary
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      03-04-2006, 09:48 PM
I have recently upgraded to Windows XP with SP2. I have a DeskJet 722c
printer which requires the OS to take care of all the printing
processing. The only thing this printer does is power up the carraige
and ink. It does not have a chip inside it. In windows 98se it had
always spooled the print jobs, but for some reason it isn't doing it
anymore. I have checked off the spool print jobs so printing finishes
faster and the start printing immediately box. I have also checked off
print spooled documents first. The only other thing I looked at is the
print processor section, but I have no idea what it means. Modprint or
Winprint. Windows XP has set it at Winprint with default data type RAW.

What is happening is that when I print anything, if I open the printer
dialogue box and look at the document status, it says printing. It
doesn't say spooling. And also, I cannot close the window or the
document stops printing midstream because it isn't spooling. This is a
pain in the butt. I hate the new OS. Having a bunch of problems with
end of life issues and no drivers available for XP. The only reason I
upgraded was to get faster DSL speeds. Evidently, the only good thing
was better drivers for my network card. Everything else is crap. But,
if anyone can help me with the spooling issue on my printer, it would
be greatly appreciated.

Thanks,

Mary

 
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PattyL
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      03-05-2006, 01:43 PM
Did you install (upgrade) Windows XP by installing over Win98? If so, you
may not have the correct driver. Windows XP ships with a driver for your
printer so I suggest that you first remove the printer by using the HP
Deskjet Uninstaller which you can access from the HP folder or from Control
Panel, Add/remove Programs. Once you have done this, add the printer in XP
following the instructions provided by HP.

http://h10025.www1.hp.com/ewfrf/wc/s...n&cc=us&os=228
Shortened URL: http://tinyurl.com/5fgv4

Hopefully, this will resolve your problem.

In the future, I suggest that you post your question in a group that relates
to your problem. The microsoft.public.windowsxp.print_fax newsgroup would
be the place to post a question regarding printing problems using Windows
XP. This is where you will reach the most expertise on Windows XP printing.

PattyL

"Mary" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
>I have recently upgraded to Windows XP with SP2. I have a DeskJet 722c
> printer which requires the OS to take care of all the printing
> processing. The only thing this printer does is power up the carraige
> and ink. It does not have a chip inside it. In windows 98se it had
> always spooled the print jobs, but for some reason it isn't doing it
> anymore. I have checked off the spool print jobs so printing finishes
> faster and the start printing immediately box. I have also checked off
> print spooled documents first. The only other thing I looked at is the
> print processor section, but I have no idea what it means. Modprint or
> Winprint. Windows XP has set it at Winprint with default data type RAW.
>
> What is happening is that when I print anything, if I open the printer
> dialogue box and look at the document status, it says printing. It
> doesn't say spooling. And also, I cannot close the window or the
> document stops printing midstream because it isn't spooling. This is a
> pain in the butt. I hate the new OS. Having a bunch of problems with
> end of life issues and no drivers available for XP. The only reason I
> upgraded was to get faster DSL speeds. Evidently, the only good thing
> was better drivers for my network card. Everything else is crap. But,
> if anyone can help me with the spooling issue on my printer, it would
> be greatly appreciated.
>
> Thanks,
>
> Mary
>



 
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Mary
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      03-05-2006, 09:24 PM
I did a wipe of the hard drive and did a new install of XP pro with sp
2. I realized after I had posted this that I was in the wrong group.
duh. I did another post in comp.periph.printers, but will also post
another in the group you mentioned. Thanks for the reply.

Mary


PattyL wrote:
> Did you install (upgrade) Windows XP by installing over Win98? If so, you
> may not have the correct driver. Windows XP ships with a driver for your
> printer so I suggest that you first remove the printer by using the HP
> Deskjet Uninstaller which you can access from the HP folder or from Control
> Panel, Add/remove Programs. Once you have done this, add the printer in XP
> following the instructions provided by HP.
>
> http://h10025.www1.hp.com/ewfrf/wc/s...n&cc=us&os=228
> Shortened URL: http://tinyurl.com/5fgv4
>
> Hopefully, this will resolve your problem.
>
> In the future, I suggest that you post your question in a group that relates
> to your problem. The microsoft.public.windowsxp.print_fax newsgroup would
> be the place to post a question regarding printing problems using Windows
> XP. This is where you will reach the most expertise on Windows XP printing.
>
> PattyL
>
> "Mary" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) oups.com...
> >I have recently upgraded to Windows XP with SP2. I have a DeskJet 722c
> > printer which requires the OS to take care of all the printing
> > processing. The only thing this printer does is power up the carraige
> > and ink. It does not have a chip inside it. In windows 98se it had
> > always spooled the print jobs, but for some reason it isn't doing it
> > anymore. I have checked off the spool print jobs so printing finishes
> > faster and the start printing immediately box. I have also checked off
> > print spooled documents first. The only other thing I looked at is the
> > print processor section, but I have no idea what it means. Modprint or
> > Winprint. Windows XP has set it at Winprint with default data type RAW.
> >
> > What is happening is that when I print anything, if I open the printer
> > dialogue box and look at the document status, it says printing. It
> > doesn't say spooling. And also, I cannot close the window or the
> > document stops printing midstream because it isn't spooling. This is a
> > pain in the butt. I hate the new OS. Having a bunch of problems with
> > end of life issues and no drivers available for XP. The only reason I
> > upgraded was to get faster DSL speeds. Evidently, the only good thing
> > was better drivers for my network card. Everything else is crap. But,
> > if anyone can help me with the spooling issue on my printer, it would
> > be greatly appreciated.
> >
> > Thanks,
> >
> > Mary
> >


 
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PattyL
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Posts: n/a

 
      03-05-2006, 10:51 PM
If you don't get satisfactory results, I would send a note or call HP to see
if they have a resolution. The HP support page has information on
contacting a support professional.

PattyL


"Mary" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
>I did a wipe of the hard drive and did a new install of XP pro with sp
> 2. I realized after I had posted this that I was in the wrong group.
> duh. I did another post in comp.periph.printers, but will also post
> another in the group you mentioned. Thanks for the reply.
>
> Mary
>
>
> PattyL wrote:
>> Did you install (upgrade) Windows XP by installing over Win98? If so,
>> you
>> may not have the correct driver. Windows XP ships with a driver for
>> your
>> printer so I suggest that you first remove the printer by using the HP
>> Deskjet Uninstaller which you can access from the HP folder or from
>> Control
>> Panel, Add/remove Programs. Once you have done this, add the printer in
>> XP
>> following the instructions provided by HP.
>>
>> http://h10025.www1.hp.com/ewfrf/wc/s...n&cc=us&os=228
>> Shortened URL: http://tinyurl.com/5fgv4
>>
>> Hopefully, this will resolve your problem.
>>
>> In the future, I suggest that you post your question in a group that
>> relates
>> to your problem. The microsoft.public.windowsxp.print_fax newsgroup
>> would
>> be the place to post a question regarding printing problems using Windows
>> XP. This is where you will reach the most expertise on Windows XP
>> printing.
>>
>> PattyL
>>
>> "Mary" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed) oups.com...
>> >I have recently upgraded to Windows XP with SP2. I have a DeskJet 722c
>> > printer which requires the OS to take care of all the printing
>> > processing. The only thing this printer does is power up the carraige
>> > and ink. It does not have a chip inside it. In windows 98se it had
>> > always spooled the print jobs, but for some reason it isn't doing it
>> > anymore. I have checked off the spool print jobs so printing finishes
>> > faster and the start printing immediately box. I have also checked off
>> > print spooled documents first. The only other thing I looked at is the
>> > print processor section, but I have no idea what it means. Modprint or
>> > Winprint. Windows XP has set it at Winprint with default data type RAW.
>> >
>> > What is happening is that when I print anything, if I open the printer
>> > dialogue box and look at the document status, it says printing. It
>> > doesn't say spooling. And also, I cannot close the window or the
>> > document stops printing midstream because it isn't spooling. This is a
>> > pain in the butt. I hate the new OS. Having a bunch of problems with
>> > end of life issues and no drivers available for XP. The only reason I
>> > upgraded was to get faster DSL speeds. Evidently, the only good thing
>> > was better drivers for my network card. Everything else is crap. But,
>> > if anyone can help me with the spooling issue on my printer, it would
>> > be greatly appreciated.
>> >
>> > Thanks,
>> >
>> > Mary
>> >

>



 
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