Print Server--Help with Troublesome Client

Hello--

We have one client computer in our domain that I cannot add any network
printers to. We could add them before, and she can access the print server in
other areas, i.e., shared files, ping, etc.

I get an error that the client workstation cannot connect to the printer, or
the name was typed in wrong. The client is able to add a network printer
logged onto a different workstation.

I tried flushing her DNS, renewing her IP address, power cycling her switch...

This one puzzles me. The only thing I can think of is some strange worm or
virus.

Any help would be appreciated.

sd

razor пишет:
> Hello--
>
> We have one client computer in our domain that I cannot add any network
> printers to. We could add them before, and she can access the print server in
> other areas, i.e., shared files, ping, etc.
>
> I get an error that the client workstation cannot connect to the printer, or
> the name was typed in wrong. The client is able to add a network printer
> logged onto a different workstation.
>
> I tried flushing her DNS, renewing her IP address, power cycling her switch...
>
> This one puzzles me. The only thing I can think of is some strange wormor
> virus.
>
> Any help would be appreciated.
>
> sd
>
>
There is one useful application in W2k3 Resource Kit: cleanspl.exe - it
cleans up all spooler data, making it like just installed. Try it.



--
With best regards
Nickolay Domukhovsky, MCSA

Would this be launched on the print server or the client machine?

sd

"Nick Domukhovsky" wrote:

> razor пишет:
> > Hello--
> >
> > We have one client computer in our domain that I cannot add any network
> > printers to. We could add them before, and she can access the print server in
> > other areas, i.e., shared files, ping, etc.
> >
> > I get an error that the client workstation cannot connect to the printer, or
> > the name was typed in wrong. The client is able to add a network printer
> > logged onto a different workstation.
> >
> > I tried flushing her DNS, renewing her IP address, power cycling her switch...
> >
> > This one puzzles me. The only thing I can think of is some strange worm or
> > virus.
> >
> > Any help would be appreciated.
> >
> > sd
> >
> >
> There is one useful application in W2k3 Resource Kit: cleanspl.exe - it
> cleans up all spooler data, making it like just installed. Try it.
>
>
>
> --
> With best regards
> Nickolay Domukhovsky, MCSA
>
>

hi,
if the error is related to wrong print server name check also the hosts file
from %windir%\system32\drivers\etc and check if isn't a wrong entry with the
name of server.
another thing to verify is on local policies->user rigts assignement->load
/unload device drivers if the user isn't administrator.

--
Dragos CAMARA
MCSA Windows 2003 server


"razor" wrote:

> Hello--
>
> We have one client computer in our domain that I cannot add any network
> printers to. We could add them before, and she can access the print server in
> other areas, i.e., shared files, ping, etc.
>
> I get an error that the client workstation cannot connect to the printer, or
> the name was typed in wrong. The client is able to add a network printer
> logged onto a different workstation.
>
> I tried flushing her DNS, renewing her IP address, power cycling her switch...
>
> This one puzzles me. The only thing I can think of is some strange worm or
> virus.
>
> Any help would be appreciated.
>
> sd
>
>

razor пишет:
> Would this be launched on the print server or the client machine?
>
On the client. You don't need to install whole Resource Kit, you can
install it on one computer and copy only executable to others.

--
With best regards
Nickolay Domukhovsky, MCSA

OK--I'll check this too.

Thanks,

sd

"Dragos CAMARA" wrote:

> hi,
> if the error is related to wrong print server name check also the hosts file
> from %windir%\system32\drivers\etc and check if isn't a wrong entry with the
> name of server.
> another thing to verify is on local policies->user rigts assignement->load
> /unload device drivers if the user isn't administrator.
>
> --
> Dragos CAMARA
> MCSA Windows 2003 server
>
>
> "razor" wrote:
>
> > Hello--
> >
> > We have one client computer in our domain that I cannot add any network
> > printers to. We could add them before, and she can access the print server in
> > other areas, i.e., shared files, ping, etc.
> >
> > I get an error that the client workstation cannot connect to the printer, or
> > the name was typed in wrong. The client is able to add a network printer
> > logged onto a different workstation.
> >
> > I tried flushing her DNS, renewing her IP address, power cycling her switch...
> >
> > This one puzzles me. The only thing I can think of is some strange worm or
> > virus.
> >
> > Any help would be appreciated.
> >
> > sd
> >
> >

That did the trick. Thanks. I don't know what would have plugged up her print
spooler to begin with (probably Adobe Acrobat), but the tool allowed me to
install the network printers again.

I just needed to repair Adobe and our Fax server client apps by reinstalling
them, but it was a small price to pay.

sd

"Nick Domukhovsky" wrote:

> razor пишет:
> > Would this be launched on the print server or the client machine?
> >
> On the client. You don't need to install whole Resource Kit, you can
> install it on one computer and copy only executable to others.
>
> --
> With best regards
> Nickolay Domukhovsky, MCSA
>
>