PPPoA Vs PPPoE and router problems

A friend of mine popped over today. His cable router had ceased to provide
broadband. He could still access the router home page but could not get
online.

I'm ADSL (Not cable) but according to the box the router does both. Plugged
the necessary cables in, accessed the router home page and tried to set up.
However PPPoA was not an option, PPPoE was so tried that but did not work.
There was a few other options something like PPTP & L2TP, tried them all but
no connection established.

Perhaps its just gone faulty (After all that's why it was at my house) or
perhaps it is not UK ADSL compliant. (Says on the box it it) I'm no
broadband geek and don't know what's different about the two protocols so
your opinions would be welcomed.

I tried ringing the contact phone number on the website but it does not
work!

http://www.kcorplifestyle.com/produc...5/KLS-6615.htm

--
John

John wrote:
> A friend of mine popped over today. His cable router had ceased to provide
> broadband. He could still access the router home page but could not get
> online.
>
> I'm ADSL (Not cable) but according to the box the router does both.
> Plugged
> the necessary cables in, accessed the router home page and tried to set
> up.
> However PPPoA was not an option, PPPoE was so tried that but did not work.
> There was a few other options something like PPTP & L2TP, tried them all
> but
> no connection established.
>
> Perhaps its just gone faulty (After all that's why it was at my house) or
> perhaps it is not UK ADSL compliant. (Says on the box it it) I'm no
> broadband geek and don't know what's different about the two protocols so
> your opinions would be welcomed.
>
> I tried ringing the contact phone number on the website but it does not
> work!
>
> http://www.kcorplifestyle.com/produc...5/KLS-6615.htm

This router does not contain an adsl modem.

Gaz

You have a router-only, not an ADSL modem with router. So it won't
work on your ADSL line. See the "What ADSL modem do you recommend?"
quote in the FAQ at the end of the product page - that's the big clue.

Either the box is dead or the cable modem it was plugged into has no
service.

Mark

On Tue, 21 Aug 2007 19:38:14 +0100, "John" <tullyhubbert@ (Spam Trap)
yahoo.com> wrote:

>A friend of mine popped over today. His cable router had ceased to provide
>broadband. He could still access the router home page but could not get
>online.
>
>I'm ADSL (Not cable) but according to the box the router does both. Plugged
>the necessary cables in, accessed the router home page and tried to set up.
>However PPPoA was not an option, PPPoE was so tried that but did not work.
>There was a few other options something like PPTP & L2TP, tried them all but
>no connection established.
>
>Perhaps its just gone faulty (After all that's why it was at my house) or
>perhaps it is not UK ADSL compliant. (Says on the box it it) I'm no
>broadband geek and don't know what's different about the two protocols so
>your opinions would be welcomed.
>
>I tried ringing the contact phone number on the website but it does not
>work!
>
>http://www.kcorplifestyle.com/produc...5/KLS-6615.htm

"Mark" wrote in message

> You have a router-only, not an ADSL modem with router. So it won't
> work on your ADSL line. See the "What ADSL modem do you recommend?"
> quote in the FAQ at the end of the product page - that's the big clue.

I had noticed it, however the wording on the box made it sound like this was
the only unit required for cable or ADSL access.

> Either the box is dead or the cable modem it was plugged into has no
> service.

I suspect its dead, AFAIK this was the only unit used to obtain cable
broadband access.

Thanks

--
John

John wrote:

> I had noticed it, however the wording on the box made it sound like this was
> the only unit required for cable or ADSL access.

It is suitable for either cable or ADSL however.... your mate has a
cable modem to which the router connects. Likewise, you would need to
plug it into a standalone ADSL modem to connect in place of your
combined ADSL modem/router.

Pete

--
http://www.gymratz.co.uk

On Tue, 21 Aug 2007 20:25:52 +0100, "John" <tullyhubbert@ (Spam Trap)
yahoo.com> mused:

>
>"Mark" wrote in message
>
>> You have a router-only, not an ADSL modem with router. So it won't
>> work on your ADSL line. See the "What ADSL modem do you recommend?"
>> quote in the FAQ at the end of the product page - that's the big clue.
>
>I had noticed it, however the wording on the box made it sound like this was
>the only unit required for cable or ADSL access.
>
>> Either the box is dead or the cable modem it was plugged into has no
>> service.
>
>I suspect its dead, AFAIK this was the only unit used to obtain cable
>broadband access.
>
Exactly how did he plug the coax cable into the routers ethernet port?
--
Regards,
Stuart.

"Lurch" wrote in message

>>I suspect its dead, AFAIK this was the only unit used to obtain cable
>>broadband access.
>>
> Exactly how did he plug the coax cable into the routers ethernet port?

Like I said I have ADSL, I've never used or indeed even seen cable
broadband. I got a phone call from a friend asking could they come to my
house to test their router which they claimed was compatible with cable and
ADSL. No mention of modems or coax cables, perhaps they have a coax to
RJ11/45 adapter cable ;o)

--
John
..

On Tue, 21 Aug 2007 22:32:21 +0100, "John"
<tullyhubbert(REMOVESPAMTRAP)@yahoo.com> mused:

>
>"Lurch" wrote in message
>
>>>I suspect its dead, AFAIK this was the only unit used to obtain cable
>>>broadband access.
>>>
>> Exactly how did he plug the coax cable into the routers ethernet port?
>
>Like I said I have ADSL, I've never used or indeed even seen cable
>broadband. I got a phone call from a friend asking could they come to my
>house to test their router which they claimed was compatible with cable and
>ADSL. No mention of modems or coax cables, perhaps they have a coax to
>RJ11/45 adapter cable ;o)

Hmm. Cable broadband comes in the building via a coax cable. First
thing it goes to is the cable modem, then via ethernet to the router.
Not sure how he's managed to make the router the only thing on the
line as you can't plug a ethernet router into a coax cable.

There is a possibility I suppose it's running via a set top box,
didn't think this was still a way of doing it though. Main thing to
check is that your mate has actually plugged it into the right thing,
and that he has actually got cable broadband.
--
Regards,
Stuart.

"John" <tullyhubbert@ (Spam Trap) yahoo.com> wrote in message
news:(E-Mail Removed)...
>
> "Mark" wrote in message
>
>> You have a router-only, not an ADSL modem with router. So it won't
>> work on your ADSL line. See the "What ADSL modem do you recommend?"
>> quote in the FAQ at the end of the product page - that's the big clue.
>
> I had noticed it, however the wording on the box made it sound like this
> was the only unit required for cable or ADSL access.

It will say cable/DSL router not ADSL router.
Easy to get confused if you don't know the difference between DSL and ADSL.


>> Either the box is dead or the cable modem it was plugged into has no
>> service.
>
> I suspect its dead, AFAIK this was the only unit used to obtain cable
> broadband access.
>

No it wasn't.
There is a cable modem that is required to get cable.
It may be built into the set top box but that is the old way of doing
things.

You can test the cable modem by using the PC without the router.. if it
works the router may be broken if it doesn't the cable service is broken.

> Thanks
>
> --
> John
>
>
>

"John" <tullyhubbert(REMOVESPAMTRAP)@yahoo.com> wrote in message
news:(E-Mail Removed)...
>
> "Lurch" wrote in message
>
>>>I suspect its dead, AFAIK this was the only unit used to obtain cable
>>>broadband access.
>>>
>> Exactly how did he plug the coax cable into the routers ethernet port?
>
> Like I said I have ADSL, I've never used or indeed even seen cable
> broadband. I got a phone call from a friend asking could they come to my
> house to test their router which they claimed was compatible with cable
> and ADSL. No mention of modems or coax cables, perhaps they have a coax to
> RJ11/45 adapter cable ;o)

If you just want to test the router connect a PC to its LAN and then plug
its WAN port into one of your routers LAN ports.
The router should get an address from your router and assign the PC an
address and it should work.
You may need to change the default LAN address if its the same as yours (but
you may not depending on how the routing software is written).