Plusnet Wireless package

Hi,

Has anyone else had issues with their BT routers on this package? I
got a friend joined up with this package, and the router came with a
very dodgy wireless connection (frequent dropouts, pings failing etc).
Further to this connections would drop occasionally on the DSL side.
Took the whole thing back to my house and noticed also that settings
would periodicly not be saved. Anyway, looked at the firmware and
surprised to find it was the version on the site specificly for AOL
users! I am wondering if anyone else has had this issue? I went back
to the production firmware and am now finding everything works great,
but does anyone know if there are other bugs in this version (with a
lower version number)?

Thanks,
Andrew.
--
Andrew Hodgson in Bromyard, Herefordshire, UK.
My Email: use <andrew at hodgsonfamily dot org>.

"Andrew Hodgson" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi,
>
> Has anyone else had issues with their BT routers on this package? I
> got a friend joined up with this package, and the router came with a
> very dodgy wireless connection (frequent dropouts, pings failing etc).
> Further to this connections would drop occasionally on the DSL side.
> Took the whole thing back to my house and noticed also that settings
> would periodicly not be saved. Anyway, looked at the firmware and
> surprised to find it was the version on the site specificly for AOL
> users! I am wondering if anyone else has had this issue? I went back
> to the production firmware and am now finding everything works great,
> but does anyone know if there are other bugs in this version (with a
> lower version number)?
>
> Thanks,
> Andrew.
> --
> Andrew Hodgson in Bromyard, Herefordshire, UK.
> My Email: use <andrew at hodgsonfamily dot org>.

Dear Andrew,

If you get your friend to raise a ticket on the account in question
explaining what has been done so far and the firmware version which was on
the router. We will get this investigated and if it is the case we will
take the issue up with our suppliers.

Kind Regards,

--
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