Plusnet stopping accepting 'Switch' cards?

This afternoon, I suddenly got 'no service' from Plusnet because they
said they had been unable to process my Switch bank card!!
I could only get to their own pages.
I changed to using a Visa card(done online through their web page and
extremely efficient) and access was restored immediately.
I also entered a second 'standby' card (also easy and efficient).

In the process I noticed that only Mastercard, AMex and Visa choices
appeared in the dropdown 'choice' box and that a note says that Plusnet
no longer accept 'Switch' cards.

Direct Debit is however also an option.

Has anyone else had this problem?

I guess it is a security matter or that banks are making it difficult to
use their cards on-line.

I must make it clear that I have no complaint with Plusnet service
generally but am surprised they didn't e-mail those using bank cards
BEFORE removing service.

Plusnet can you offer a comment?

Mike

"m" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I changed to using a Visa card(done online through their web page and
> extremely efficient) and access was restored immediately.
> I also entered a second 'standby' card (also easy and efficient).

The only problem with that, is that you have given them continuous authority
to debit your card. Only they can cancel it, so if you have a problem you
can't stop payment. Direct Debit is much better as you control that and can
cancel it at anytime.

> This afternoon, I suddenly got 'no service' from Plusnet because they said
> they had been unable to process my Switch bank card!!
> I could only get to their own pages.
> I changed to using a Visa card(done online through their web page and
> extremely efficient) and access was restored immediately.
> I also entered a second 'standby' card (also easy and efficient).
>
> In the process I noticed that only Mastercard, AMex and Visa choices
> appeared in the dropdown 'choice' box and that a note says that Plusnet no
> longer accept 'Switch' cards.
>
> Direct Debit is however also an option.
>
> Has anyone else had this problem?
>
> I guess it is a security matter or that banks are making it difficult to
> use their cards on-line.
>
> I must make it clear that I have no complaint with Plusnet service
> generally but am surprised they didn't e-mail those using bank cards
> BEFORE removing service.
>
> Plusnet can you offer a comment?


Why not ask them first? You can phone or raise a ticket.

Peter Crosland

"m" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> This afternoon, I suddenly got 'no service' from Plusnet because they
> said they had been unable to process my Switch bank card!!
> I could only get to their own pages.
> I changed to using a Visa card(done online through their web page and
> extremely efficient) and access was restored immediately.
> I also entered a second 'standby' card (also easy and efficient).
>
> In the process I noticed that only Mastercard, AMex and Visa choices
> appeared in the dropdown 'choice' box and that a note says that Plusnet
> no longer accept 'Switch' cards.
>
> Direct Debit is however also an option.
>
> Has anyone else had this problem?
>
> I guess it is a security matter or that banks are making it difficult to
> use their cards on-line.
>
> I must make it clear that I have no complaint with Plusnet service
> generally but am surprised they didn't e-mail those using bank cards
> BEFORE removing service.
>
> Plusnet can you offer a comment?
>
> Mike
>

How will people pay the charge to leave if they don't have a credit card? I
am thinking of leaving soon and they emailed me saying they would need to
take £58 from my card for me to get a MAC Key.

--
YOUR FORUMS, YOUR RULES!
Join the discussion @ my3.co.uk

Umm - I see what u mean but I am also sure I have recently heard a
problem with DD that only the recipient, and not the account holder,
can cancel it.

I belive this has been noted in the press recently when false DDs have
been set up (aparantly it is easy to do now with things on-line and not
requiring actual paper and signatures)and banks expect the account
holder to contact the payee to arrange cessation.

I may be wrong!

I certainly would be careful about using a credit card with anyone less
responsible (sic) than Plusnet but we are often forced into it by the
likes of Sky and Insurance companies etc.

mike

Road_Hog® wrote:
> "m" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>
>>I changed to using a Visa card(done online through their web page and
>>extremely efficient) and access was restored immediately.
>>I also entered a second 'standby' card (also easy and efficient).
>
>
> The only problem with that, is that you have given them continuous authority
> to debit your card. Only they can cancel it, so if you have a problem you
> can't stop payment. Direct Debit is much better as you control that and can
> cancel it at anytime.
>
>

"Road_Hog®" <(E-Mail Removed)> wrote in message
news:43e99d68$0$1473$(E-Mail Removed)...
>
> "m" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > I changed to using a Visa card(done online through their web page and
> > extremely efficient) and access was restored immediately.
> > I also entered a second 'standby' card (also easy and efficient).
>
> The only problem with that, is that you have given them continuous
authority
> to debit your card. Only they can cancel it, so if you have a problem you
> can't stop payment. Direct Debit is much better as you control that and
can
> cancel it at anytime.

Not really.. If you get any problems, just cut your card in half and ring
the bank, telling them you have lost the card.

No more access to that card is there?

Stan

m wrote:
> Umm - I see what u mean but I am also sure I have recently heard a
> problem with DD that only the recipient, and not the account holder,
> can cancel it.
>
> I belive this has been noted in the press recently when false DDs have
> been set up (aparantly it is easy to do now with things on-line and
> not requiring actual paper and signatures)and banks expect the account
> holder to contact the payee to arrange cessation.
>
> I may be wrong!
>
> I certainly would be careful about using a credit card with anyone
> less responsible (sic) than Plusnet but we are often forced into it
> by the
> likes of Sky and Insurance companies etc.
>
> mike


http://www.bacs.co.uk/BPSL/directdeb...ic/yourrights/
--
Adrian A

>> Umm - I see what u mean but I am also sure I have recently heard a
>> problem with DD that only the recipient, and not the account holder,
>> can cancel it.
>>
>> I belive this has been noted in the press recently when false DDs have
>> been set up (aparantly it is easy to do now with things on-line and
>> not requiring actual paper and signatures)and banks expect the account
>> holder to contact the payee to arrange cessation.
>>
>> I may be wrong!
>>
>> I certainly would be careful about using a credit card with anyone
>> less responsible (sic) than Plusnet but we are often forced into it
>> by the
>> likes of Sky and Insurance companies etc.
>>
>> mike
>
>
> http://www.bacs.co.uk/BPSL/directdeb...ic/yourrights/



A switch card is not the same as a DD.

Peter Crosland

Stan Jones wrote:
> "Road_Hog®" <(E-Mail Removed)> wrote in message
> news:43e99d68$0$1473$(E-Mail Removed)...
>>
>> "m" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> I changed to using a Visa card(done online through their web page
>>> and extremely efficient) and access was restored immediately.
>>> I also entered a second 'standby' card (also easy and efficient).
>>
>> The only problem with that, is that you have given them continuous
>> authority to debit your card. Only they can cancel it, so if you
>> have a problem you can't stop payment. Direct Debit is much better
>> as you control that and can cancel it at anytime.
>
> Not really.. If you get any problems, just cut your card in half
> and
> ring the bank, telling them you have lost the card.
>
> No more access to that card is there?

But the authorized debit will be carried over to your new card...

On Wed, 08 Feb 2006 10:58:52 +0000, m <(E-Mail Removed)> wrote:

>Umm - I see what u mean but I am also sure I have recently heard a
>problem with DD that only the recipient, and not the account holder,
>can cancel it.
>
>I belive this has been noted in the press recently when false DDs have
>been set up (aparantly it is easy to do now with things on-line and not
>requiring actual paper and signatures)and banks expect the account
>holder to contact the payee to arrange cessation.
>
>I may be wrong!
>

You are.

That is why many ISPs until recently insisted on card payments, rather
than DD.

Any type of continuous authority card payment works as you suggest DD
works.

DD doesn't.
--
Alex Heney, Global Villager
Thesaurus: ancient reptile with an excellent vocabulary.
To reply by email, my address is alexATheneyDOTplusDOTcom