PLUSNET - SPAM FRIENDLY *AVOID* your business could suffer if theyare *your* ISP

Just a quick heads up. There is a bit of an ongoing issue with Plusnet
being spam friendly. Despite months of trying to resolve spamming issues
from relay.ptn-ipout01.plus.net Plusnet seem unwilling to turn their back
on tainted spammer money and turn a blind eye.

Here is the thing. A number of professional anti-spam solutions are now
actively blocking email from these ranges;

inetnum: 212.159.7.32 - 212.159.7.63
netname: PLUSNET-SERVERS
descr: Plusnet Servers
descr: PlusNet Technologies Ltd

Some well known web filters are also blocking web browsing to sites
hosted within these ranges.

Here is the thing; it is *tough* economic times. If you are in business
you want to know your email is getting to where it is intended rather
than being silently dropped because your ISPs' mail servers are **SPAM
FRIENDLY**. Imagine sending your C.V. to try and get back into work after
loosing your job only to find they are blocked without you knowing -
again because your ISP is **SPAM FRIENDLY**.

If the reliability of email is important to you DO NOT support spam
friendly ISP's. PLUSNET clearly have an issue with clients firing out
spam. These include Music Factory Limited in Rotherham. The actions of
these people and this IP failing to deal with it (despite repeated
requests) could have serious implications for people who use PLUSNET as
an ISP.

If PLUSNET are *YOUR* ISP you may want to look to move. If you are
looking for a responsible ISP for your business where you can be sure
that they are not viewed as SPAM FRIENDLY ***L O O K E L S E W H E R E***
Can you run your business (or home) with unreliable email that other
people block?



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Blah Blah Blah wrote:
> Just a quick heads up. There is a bit of an ongoing issue with Plusnet
> being spam friendly. Despite months of trying to resolve spamming issues
> from relay.ptn-ipout01.plus.net Plusnet seem unwilling to turn their back
> on tainted spammer money and turn a blind eye.
>
> Here is the thing. A number of professional anti-spam solutions are now
> actively blocking email from these ranges;
>
> inetnum: 212.159.7.32 - 212.159.7.63
> netname: PLUSNET-SERVERS
> descr: Plusnet Servers
> descr: PlusNet Technologies Ltd
>
> Some well known web filters are also blocking web browsing to sites
> hosted within these ranges.
>
> Here is the thing; it is *tough* economic times. If you are in business
> you want to know your email is getting to where it is intended rather
> than being silently dropped because your ISPs' mail servers are **SPAM
> FRIENDLY**. Imagine sending your C.V. to try and get back into work after
> loosing your job only to find they are blocked without you knowing -
> again because your ISP is **SPAM FRIENDLY**.
>
> If the reliability of email is important to you DO NOT support spam
> friendly ISP's. PLUSNET clearly have an issue with clients firing out
> spam. These include Music Factory Limited in Rotherham. The actions of
> these people and this IP failing to deal with it (despite repeated
> requests) could have serious implications for people who use PLUSNET as
> an ISP.
>
> If PLUSNET are *YOUR* ISP you may want to look to move. If you are
> looking for a responsible ISP for your business where you can be sure
> that they are not viewed as SPAM FRIENDLY ***L O O K E L S E W H E R E***
> Can you run your business (or home) with unreliable email that other
> people block?

My cousin works for them (Music Factor), what kind of spam are you
talking about? I'm with Plusnet btw.

"Blah Blah Blah" <(E-Mail Removed)> wrote in message
news:49b18462$0$16160$(E-Mail Removed)...
> Just a quick heads up. There is a bit of an ongoing issue with Plusnet
> being spam friendly. Despite months of trying to resolve spamming issues
> from relay.ptn-ipout01.plus.net Plusnet seem unwilling to turn their back
> on tainted spammer money and turn a blind eye.
>
> Here is the thing. A number of professional anti-spam solutions are now
> actively blocking email from these ranges;
>
> inetnum: 212.159.7.32 - 212.159.7.63
> netname: PLUSNET-SERVERS
> descr: Plusnet Servers
> descr: PlusNet Technologies Ltd
>
> Some well known web filters are also blocking web browsing to sites
> hosted within these ranges.
>
> Here is the thing; it is *tough* economic times. If you are in business
> you want to know your email is getting to where it is intended rather
> than being silently dropped because your ISPs' mail servers are **SPAM
> FRIENDLY**. Imagine sending your C.V. to try and get back into work after
> loosing your job only to find they are blocked without you knowing -
> again because your ISP is **SPAM FRIENDLY**.
>
> If the reliability of email is important to you DO NOT support spam
> friendly ISP's. PLUSNET clearly have an issue with clients firing out
> spam. These include Music Factory Limited in Rotherham. The actions of
> these people and this IP failing to deal with it (despite repeated
> requests) could have serious implications for people who use PLUSNET as
> an ISP.
>
> If PLUSNET are *YOUR* ISP you may want to look to move. If you are
> looking for a responsible ISP for your business where you can be sure
> that they are not viewed as SPAM FRIENDLY ***L O O K E L S E W H E R E***
> Can you run your business (or home) with unreliable email that other
> people block?
>

I've copied your post to the Plusnet customer feedback newsgroup and will
see what sort of responses appear - from other Plusnet customers and from
Plusnet customer service.

George

On Sat, 07 Mar 2009 00:01:30 +0000, George Weston faxed us with....

> "Blah Blah Blah" <(E-Mail Removed)> wrote in message
> news:49b18462$0$16160$(E-Mail Removed)...
>> Just a quick heads up. There is a bit of an ongoing issue with Plusnet
>> being spam friendly. Despite months of trying to resolve spamming
>> issues from relay.ptn-ipout01.plus.net Plusnet seem unwilling to turn
>> their back on tainted spammer money and turn a blind eye.
>>
>> Here is the thing. A number of professional anti-spam solutions are now
>> actively blocking email from these ranges;
>>
>> inetnum: 212.159.7.32 - 212.159.7.63 netname:
>> PLUSNET-SERVERS
>> descr: Plusnet Servers
>> descr: PlusNet Technologies Ltd
>>
>> Some well known web filters are also blocking web browsing to sites
>> hosted within these ranges.
>>
>> Here is the thing; it is *tough* economic times. If you are in business
>> you want to know your email is getting to where it is intended rather
>> than being silently dropped because your ISPs' mail servers are **SPAM
>> FRIENDLY**. Imagine sending your C.V. to try and get back into work
>> after loosing your job only to find they are blocked without you
>> knowing - again because your ISP is **SPAM FRIENDLY**.
>>
>> If the reliability of email is important to you DO NOT support spam
>> friendly ISP's. PLUSNET clearly have an issue with clients firing out
>> spam. These include Music Factory Limited in Rotherham. The actions of
>> these people and this IP failing to deal with it (despite repeated
>> requests) could have serious implications for people who use PLUSNET as
>> an ISP.
>>
>> If PLUSNET are *YOUR* ISP you may want to look to move. If you are
>> looking for a responsible ISP for your business where you can be sure
>> that they are not viewed as SPAM FRIENDLY ***L O O K E L S E W H E R
>> E*** Can you run your business (or home) with unreliable email that
>> other people block?
>>
>>
> I've copied your post to the Plusnet customer feedback newsgroup and
> will see what sort of responses appear - from other Plusnet customers
> and from Plusnet customer service.
>
> George

There are remarkably few spam friendly ISP's in the UK and most of these
are well known. Most responsible providers have a working abuse mechanism
to deal with this. Would you believe I am now in the position of having
to take Plusnet to Court for this to make them *stop* transmitting spam
in to me. It has gone that far!

There was a time when Plusnet (and Force9) were the choice for small
business users in the UK. If they don't get a handle on their spam
problem it really could mean anyone who hosts a website in their inetnum
ranges, or sends mail from them, will suffer as a result of it.


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On 07 Mar 2009 07:16:12 GMT, Blah Blah Blah wrote:

> Would you believe I am now in the position of having
> to take Plusnet to Court for this to make them *stop* transmitting spam
> in to me. It has gone that far!

Some spam is obvious so easy to stop. It was the obvious spam and
PlusNet's reluctance to do anything about it that made me dump them.

The problem comes with the bulk mailings which are spam to you but not
to someone else, such as that from Music Factory. *You* don't want it
so it's spam to you. Someone else may have signed up for information
so it is *not* spam to them. Ditto any other legitimate business that
bulk mails.

Taking them to court isn't going to achieve much except depleting your
bank balance significantly.

If you're runing a business, why are you using an ISP email address
anyway? It never looks professional to me, which is why I have my own
domain and email address. I only use my ISP for connections.

On Sat, 07 Mar 2009 09:43:30 +0000, Charani faxed us with....

> On 07 Mar 2009 07:16:12 GMT, Blah Blah Blah wrote:
>
>> Would you believe I am now in the position of having to take Plusnet to
>> Court for this to make them *stop* transmitting spam in to me. It has
>> gone that far!
>
> Some spam is obvious so easy to stop. It was the obvious spam and
> PlusNet's reluctance to do anything about it that made me dump them.
>
> The problem comes with the bulk mailings which are spam to you but not
> to someone else, such as that from Music Factory. *You* don't want it
> so it's spam to you. Someone else may have signed up for information so
> it is *not* spam to them. Ditto any other legitimate business that bulk
> mails.
>
> Taking them to court isn't going to achieve much except depleting your
> bank balance significantly.
>
> If you're runing a business, why are you using an ISP email address
> anyway? It never looks professional to me, which is why I have my own
> domain and email address. I only use my ISP for connections.

Call it what you like. UBE, UCE or SPAM.

If it's not opt in, it is spam.
If it's unsolicited, it is spam.
If it is unwelcome and causes distress it is harassment. This takes it
beyond 'spam' by contravening criminal laws which may include offences
against the person & telecommunication legislation.

Especially if you have been asking the company concerned AND THE ABUSE
SECTION OF THE ISP to deal with it for months.

The implications of sticking with a SPAM FRIENDLY ISP LIKE PLUSNET may be
lost on you. Just 'owning' another domain elsewhere does not make you
immune to it. First of all, this does nothing to protect ordinary
customers using PLUSNET MAIL SERVERS to send mail. Suppose you send in
your C.V. to a company who is making use of professional anti-spam on the
gateway. The message is going to get dropped on the floor. You may be
lucky enough to find that PLUSNET have their server set up properly and
warns you of the 55x refusal. Chances are it is not, after all, I've been
giving Music Factory 554 codes for over a year now and they don't seem to
be seeing them.

What you may be missing is if you set yourself up as
'(E-Mail Removed)' and happen to set up a mail server in your
small business it may well present PLUSNET SPAM FRIENDLY IP ranges like
this;

inetnum: 212.56.68.48 - 212.56.68.63
netname: MUSICFACTORY
descr: Music Factory Entertainment Group
descr: Leased Line 2
country: GB
admin-c: HM1521-RIPE
tech-c: PLUS1-RIPE
status: ASSIGNED PA
mnt-by: MAINT-AS6871
source: RIPE # Filtered

Some anti-spam solutions will block not just this small subset of a class
C, but any range owned by Plusnet. Ditto web filtering. So, if your
'yourposhdomain.com' mail server happens to be behind one of them - you
can be sure that *lots* of your mail and web traffic is going to be
dropped or not routed.

This is about PLUSNET not dealing with a known spammer because they are a
'good customer'. In other words they are SPAM FRIENDLY. SPAM FRIENDLY
isp's are punished - the victim their ordinary customers.

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On 07 Mar 2009 16:59:08 GMT, Blah Blah Blah wrote:
[...]
> immune to it. First of all, this does nothing to protect ordinary
> customers using PLUSNET MAIL SERVERS to send mail. Suppose you send in
> your C.V. to a company who is making use of professional anti-spam on the
> gateway. The message is going to get dropped on the floor. You may be

Looks like the company needs a better anti-spam solution if their current
anti-spam software drops legitimate e-mails.


Christof

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mailto:cmeerw at cmeerw.org xmpp:cmeerw at cmeerw.org

On 07 Mar 2009 16:59:08 GMT, Blah Blah Blah wrote:

> Especially if you have been asking the company concerned AND THE ABUSE
> SECTION OF THE ISP to deal with it for months.

You're nothing but a troll, ranting and raving dementedly. Try
venting your spleen at the *real* cause of the problem, not the ISP.

Maybe you should have unsubbed from Music Factory's newsletter
properly )

No one could take anything you say seriously with your nick and email
anyway.

Bye

On Sat, 07 Mar 2009 19:41:31 +0000, Mark McIntyre faxed us with....

> Blah Blah Blah wrote:
>>
>> Would you believe I am now in the position of having to take Plusnet to
>> Court for this to make them *stop* transmitting spam in to me. It has
>> gone that far!
>
> Good luck with that.
Thanks - I won't need it. The Police are happily dealing with the
Criminal Element of it now. I suspect it will only end in a fixed penalty
to Music Factory - but it's a starting point.

As for the civil side of things it's clear cut. If you knowing transport
distressing material when you have been asked to stop doing it, and you
fall within the UK, the ISP is on shaky ground. As the County Court will
run up to around £5k, and legal fee's are restricted I'm very much
looking forward to pursuing it and expect a judgement in my favour.



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On Sat, 07 Mar 2009 23:06:52 +0000, Christof Meerwald faxed us with....

> On 07 Mar 2009 16:59:08 GMT, Blah Blah Blah wrote: [...]
>> immune to it. First of all, this does nothing to protect ordinary
>> customers using PLUSNET MAIL SERVERS to send mail. Suppose you send in
>> your C.V. to a company who is making use of professional anti-spam on
>> the gateway. The message is going to get dropped on the floor. You may
>> be
>
> Looks like the company needs a better anti-spam solution if their
> current anti-spam software drops legitimate e-mails.
>
>
> Christof

You could take that view, however I disagree. If you block known bad
ISP's you knock out most of the trash before it wastes your bandwidth.
That is a *good* way to deal with spam. If there is legitimate mail
coming from that range they need to move provider - it's that simple.

Look at it this way. If *you* are trying to deliver mail to a recipient
from a bad range then it is not harming the recipient if he is not
getting it :-), the inconvenience is on the sender. If the intended
recipient is expecting the mail and it is important - he is likely to
call the sender and ask where it is. If he is not - that is it is
unsolicited - it's doing a very good job as far as I can see.

The solution for the sender - long term - is to move to a non spam
friendly ISP - as the inconvenience is mostly affecting him.

The majority of the worlds spam comes from the same old places and for
the same old polices of the ISP transporting it - that is **MONEY** and
sloppy security. This is easily addressed by opting for the 'block known
bad ISP's and white list any thing relevant'. You'll find that is one of
the better security lock down models and it applies equally well to
incoming trash email from bad ISP's like PLUSNET.

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