Dave Boomhauer wrote:
> I've just been informed my PlusNet that "Level 1 Management" has been
> applied to my account as have used over 13.1Gb this month....
>
> The links they provide don't explain what Level 1 Management is...
>
> What is it?
>
The short answer
----------------
Traffic management which slows down your speed on certain
protocols/ports. There are three levels. These are applied progressively
as your usage becomes increasingly unsustainable (Plusnet speak for
unprofitable).
The restrictions applied, last until your next billing day.
Level one management is the lowest of these.
The long answer – Chapter 1
------------------------------------
You can see the levels and restrictions that apply to your product on
the link below. The top half of the page is general information. Select
your actual product from the 'Please select your product' drop-down list
below the first table to see the section your interested in.
I assume from the usage you quoted that your product is 'Broadband
Premier - Option 1'.
http://www.plus.net/support/broadban...nagement.shtml
Only usage between 4pm and Midnight is counted when applying these
restrictions. Traffic transferred in the period between Midnight and 4pm
is not counted, so many of our customers schedule downloads/P2P to occur
between these times.
The long answer – Chapter 2
------------------------------------
The link below may also be useful to you, if you're a very heavy user.
Confusingly another separate sort of 'level' exists called the
sustainable usage policy (SUP). Once again only usage between 4pm and
Midnight is counted when applying the SUP.
The SUP has much higher limits but still more severe restrictions.
Should you go over the SUP's limits once your connection speed will be
reduced to 128kbps until you are next billed. Should you go over the SUP
twice the same restriction is applied until you upgrade to an higher
usage account (in your case Broadband Premier - Option 2).
http://www.plus.net/support/broadban...ge_guide.shtml
Usage restriction is an emotive subject. I expect to be widely flamed
for what is the most helpful, fullest and accurate statement of our
policy I can compose.
Nigel Wood
Plusnet Development Staff