Plusnet Regrade Question

Hi,

Paid Plus £14.99 yesterday to regrade my line from 1Mb to 2Mb as a BT
engineer was at our house and confirmed the line conditions would support
2Mb. I only paid £14.99 yesterday and received an email to say 5-7 days to
be processed.

I noticed this evening that my router speeds have changed from 1Mb to
2272Kbps. So I assume something has been done at my exchange. The only
problem is my speed is still running at 1Mb. I have done various checks on
different sites this evening and all are stating around 1Mb.

Will the new speed kick in after the 5-7 days or could it be there are many
people connected so my speed is not optimal?

I am not familiar with regrades but I am guessing I have to wait 5-7 days to
get the full speed even though the router has a new speed showing.

Just ring customer servicer, let them know you are connecting @ 2Mb
and they will unthrottle your connection, I did it last week.


--
Regards Bri@n

"Gareth :-\) voom" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
Hi,

Paid Plus £14.99 yesterday to regrade my line from 1Mb to 2Mb as a BT
engineer was at our house and confirmed the line conditions would
support
2Mb. I only paid £14.99 yesterday and received an email to say 5-7
days to
be processed.

I noticed this evening that my router speeds have changed from 1Mb to
2272Kbps. So I assume something has been done at my exchange. The only
problem is my speed is still running at 1Mb. I have done various
checks on
different sites this evening and all are stating around 1Mb.

Will the new speed kick in after the 5-7 days or could it be there are
many
people connected so my speed is not optimal?

I am not familiar with regrades but I am guessing I have to wait 5-7
days to
get the full speed even though the router has a new speed showing.

"Brian" <(E-Mail Removed)> wrote in message
news:42bf2790$0$2052$(E-Mail Removed)...
> Just ring customer servicer, let them know you are connecting @ 2Mb
> and they will unthrottle your connection, I did it last week.
>
>
> --
> Regards Bri@n
>
> "Gareth :-\) voom" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> Hi,
>
> Paid Plus £14.99 yesterday to regrade my line from 1Mb to 2Mb as a BT
> engineer was at our house and confirmed the line conditions would
> support
> 2Mb. I only paid £14.99 yesterday and received an email to say 5-7
> days to
> be processed.
>
> I noticed this evening that my router speeds have changed from 1Mb to
> 2272Kbps. So I assume something has been done at my exchange. The only
> problem is my speed is still running at 1Mb. I have done various
> checks on
> different sites this evening and all are stating around 1Mb.
>
> Will the new speed kick in after the 5-7 days or could it be there are
> many
> people connected so my speed is not optimal?
>
> I am not familiar with regrades but I am guessing I have to wait 5-7
> days to
> get the full speed even though the router has a new speed showing.
>
>
>

Oh cool

I will see what they say.