plusnet quickie - activation

Are they known for earlier activation than stated ?

A colleague signed up with them (my recommendation) and he has a date of
Friday, but I know when my line was activated under Pipex I was on 5 days
before the "official" date...

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"Colin Wilson" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) t...
>
> Are they known for earlier activation than stated ?

It can happen. If the line does get activated earlier if he puts his
username and password (from sign-up email) in it will fail to connect, try
an hour or so later and their servers will have automatically set-up/enabled
the account.

Jc.

"Colin Wilson" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) t...
>
> Are they known for earlier activation than stated ?
>
> A colleague signed up with them (my recommendation) and he has a date of
> Friday, but I know when my line was activated under Pipex I was on 5 days
> before the "official" date...

All the activation times are actually down to when BT Wholesale enable the
line at the exchange, rather than the what ISP is involved (unless its a
DataStream based service - in which case the ISP chosen can also impact the
time)

Regards
Sunil

> > Are they known for earlier activation than stated ?
> It can happen. If the line does get activated earlier if he puts his
> username and password (from sign-up email) in it will fail to connect, try
> an hour or so later and their servers will have automatically set-up/enabled
> the account.

ok ta, i`ve already told him to plug in and at least make sure he can
connect to the router (wireless jobbie), but if he can use it now even
better :-p

....probably won`t find out until wednesday if he got it sorted out

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Colin Wilson wrote:

>>>Are they known for earlier activation than stated ?
>>
>>It can happen. If the line does get activated earlier if he puts his
>>username and password (from sign-up email) in it will fail to connect, try
>>an hour or so later and their servers will have automatically set-up/enabled
>>the account.
>
>
> ok ta, i`ve already told him to plug in and at least make sure he can
> connect to the router (wireless jobbie), but if he can use it now even
> better :-p
>
> ...probably won`t find out until wednesday if he got it sorted out
>

If he has a "sync" light in his modem router, as soon as that stops
flashing (or lights up), this normally means the line is enabled. As
soon as the router/modem tries to connect, plusnet will enable the
account (takes about an hour).

My Plusnet account went live, 3 days early, it depends on BT thou, not
the ISP.

In article <c6k337$d06bn$(E-Mail Removed)>, Sunil Sood
<(E-Mail Removed)> writes
>
>"Colin Wilson" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed) et...
>>
>> Are they known for earlier activation than stated ?
>>
>> A colleague signed up with them (my recommendation) and he has a date of
>> Friday, but I know when my line was activated under Pipex I was on 5 days
>> before the "official" date...
>
>All the activation times are actually down to when BT Wholesale enable the
>line at the exchange, rather than the what ISP is involved (unless its a
>DataStream based service - in which case the ISP chosen can also impact the
>time)
>
That raises the question: do you pay from when the line goes live, or
from the official date with the extra day free?
--
Tom

"Tom Ruben" <(E-Mail Removed)> wrote in message
news:g$(E-Mail Removed)...
> That raises the question: do you pay from when the line goes live, or
> from the official date with the extra day free?

Generally, ISPs only charge you from the officially activation date - though
this will depend on the ISP, i.e. if you pay per mb etc, then it may kick in
immediately.

Regards
Sunil

On Wed, 28 Apr 2004 18:06:22 +0100, "Sunil Sood"
<(E-Mail Removed)> wrote:

>
>"Tom Ruben" <(E-Mail Removed)> wrote in message
>news:g$(E-Mail Removed)...
>> That raises the question: do you pay from when the line goes live, or
>> from the official date with the extra day free?
>
>Generally, ISPs only charge you from the officially activation date - though
>this will depend on the ISP, i.e. if you pay per mb etc, then it may kick in
>immediately.
>
>Regards
>Sunil
>

Hi there,

We only start the subscription charge from when your account is
activated. Some accounts need an initial fee, we will then take the
subscription on the activation date. Others where we take the first
months subscription as a down-payment, the period it covers is a month
from the activation date, not the date the initial fee was taken.

kind regards

Luke
| Luke Horwath Unmetered & ADSL solutions
| Comms Team for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----+

In article <(E-Mail Removed)>, PlusNet Support
<(E-Mail Removed)> writes
>On Wed, 28 Apr 2004 18:06:22 +0100, "Sunil Sood"
><(E-Mail Removed)> wrote:
>
>>
>>"Tom Ruben" <(E-Mail Removed)> wrote in message
>>news:g$(E-Mail Removed)...
>>> That raises the question: do you pay from when the line goes live, or
>>> from the official date with the extra day free?
>>
>>Generally, ISPs only charge you from the officially activation date - though
>>this will depend on the ISP, i.e. if you pay per mb etc, then it may kick in
>>immediately.
>>
>>Regards
>>Sunil
>>
>
>Hi there,
>
>We only start the subscription charge from when your account is
>activated. Some accounts need an initial fee, we will then take the
>subscription on the activation date. Others where we take the first
>months subscription as a down-payment, the period it covers is a month
>from the activation date, not the date the initial fee was taken.
>
But what is the activation date? Is it the date set when the account is
applied for, or is it the date on which the line becomes active if this
happens, say, a week early?
--
Tom

In an earlier contribution to this discussion,
Tom Ruben <(E-Mail Removed)> wrote:

> In article <(E-Mail Removed)>, PlusNet
> Support <(E-Mail Removed)> writes
>> On Wed, 28 Apr 2004 18:06:22 +0100, "Sunil Sood"
>> <(E-Mail Removed)> wrote:
>>
>>>
>>> "Tom Ruben" <(E-Mail Removed)> wrote in message
>>> news:g$(E-Mail Removed)...
>>>> That raises the question: do you pay from when the line goes
>>>> live, or from the official date with the extra day free?
>>>
>>> Generally, ISPs only charge you from the officially activation date
>>> - though this will depend on the ISP, i.e. if you pay per mb etc,
>>> then it may kick in immediately.
>>>
>>> Regards
>>> Sunil
>>>
>>
>> Hi there,
>>
>> We only start the subscription charge from when your account is
>> activated. Some accounts need an initial fee, we will then take the
>> subscription on the activation date. Others where we take the first
>> months subscription as a down-payment, the period it covers is a
>> month from the activation date, not the date the initial fee was
>> taken.
>>
> But what is the activation date? Is it the date set when the account
> is applied for, or is it the date on which the line becomes active if
> this happens, say, a week early?

My understanding is that it is the earlier of:
* the date on which PlusNet officially tell you that it is active
* the date on which you first successfully log on to the service

In my case, it will be the second of these - because I'm already up and
running even though PlusNet's checker still says that it's with BT to do the
ISDN to PSTN conversion!

--
Cheers,
Tim
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