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Steve
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      12-28-2004, 09:46 AM

Every company has problems from time to time, but if Plusnet really is that
bad, stop bitching about it and change supplier for christ sakes.

I love the way everyone expects people to be on hand 24/7 regardless of how much
they paid for their service! It's a bank holiday remember, you're not paying for
a business service are you? Are you??
 
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Simon
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      12-28-2004, 09:51 AM
On Tue, 28 Dec 2004 10:46:55 +0000, Steve <(E-Mail Removed)> wrote:

>
>Every company has problems from time to time, but if Plusnet really is that
>bad, stop bitching about it and change supplier for christ sakes.


Bitching is part of the recovery process.

>I love the way everyone expects people to be on hand 24/7 regardless of how much
>they paid for their service!


Especially when you pay a lot.

> It's a bank holiday remember, you're not paying for
>a business service are you? Are you??


More free advice from some cunt who doesn't even know the facts!
 
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Steve
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      12-28-2004, 10:03 AM
On Tue, 28 Dec 2004 10:51:51 +0000, Simon <(E-Mail Removed)> wrote:

>On Tue, 28 Dec 2004 10:46:55 +0000, Steve <(E-Mail Removed)> wrote:
>
>>
>>Every company has problems from time to time, but if Plusnet really is that
>>bad, stop bitching about it and change supplier for christ sakes.

>
>Bitching is part of the recovery process.


Okay.

>
>>I love the way everyone expects people to be on hand 24/7 regardless of how much
>>they paid for their service!

>
>Especially when you pay a lot.


Really? I doubt it.

>
>> It's a bank holiday remember, you're not paying for
>>a business service are you? Are you??

>
>More free advice from some cunt who doesn't even know the facts!


Oh, you mean its not a bank holiday? Or are you paying for a business
connection?

 
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Simon
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      12-28-2004, 10:08 AM
On Tue, 28 Dec 2004 11:03:59 +0000, Steve <(E-Mail Removed)> wrote:

>On Tue, 28 Dec 2004 10:51:51 +0000, Simon <(E-Mail Removed)> wrote:
>
>>On Tue, 28 Dec 2004 10:46:55 +0000, Steve <(E-Mail Removed)> wrote:
>>
>>>
>>>Every company has problems from time to time, but if Plusnet really is that
>>>bad, stop bitching about it and change supplier for christ sakes.

>>
>>Bitching is part of the recovery process.

>
>Okay.
>
>>
>>>I love the way everyone expects people to be on hand 24/7 regardless of how much
>>>they paid for their service!

>>
>>Especially when you pay a lot.

>
>Really? I doubt it.
>
>>
>>> It's a bank holiday remember, you're not paying for
>>>a business service are you? Are you??

>>
>>More free advice from some cunt who doesn't even know the facts!

>
>Oh, you mean its not a bank holiday? Or are you paying for a business
>connection?


Just how much attention do you want?



 
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Steve
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      12-28-2004, 10:16 AM
On Tue, 28 Dec 2004 11:08:54 +0000, Simon <(E-Mail Removed)> wrote:


>Just how much attention do you want?


LOL. No more than the people posting endless Plusnet posts.

I'm assuming Plusnet isn't on the bloody telephone then?




 
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Simon
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      12-28-2004, 10:21 AM
On Tue, 28 Dec 2004 11:16:27 +0000, Steve <(E-Mail Removed)> wrote:

>On Tue, 28 Dec 2004 11:08:54 +0000, Simon <(E-Mail Removed)> wrote:
>
>
>>Just how much attention do you want?

>
>LOL. No more than the people posting endless Plusnet posts.
>
>I'm assuming Plusnet isn't on the bloody telephone then?


Going by their efforts to fix the email I don't think they're even in
the country!

I never did agree with these corporate team building breaks,
especially when it's the whole company on a Xmas jaunt to the Bahamas.


 
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barclayhomes@ukgateway.net
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      12-28-2004, 10:29 AM
If a broadband customer, you are tied in for a set period so can't just
up sticks..which is what many of us would like to do.

They have previously ranked well in ISP ratings but will drop down
considerably

 
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Simon
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      12-28-2004, 10:36 AM
On 28 Dec 2004 03:29:49 -0800, (E-Mail Removed) wrote:

>If a broadband customer,


Webmail. Allows me to pick up mail wherever I am in the world, or used
to.

> you are tied in for a set period so can't just
>up sticks..which is what many of us would like to do.


I thought all that rubbish had stopped now?


>They have previously ranked well in ISP ratings but will drop down
>considerably


Good job too as this is not the only problem they have.
 
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Graham in Melton
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      12-28-2004, 10:48 AM
On 28/12/04 10:46 am, in article (E-Mail Removed),
"Steve" <(E-Mail Removed)> wrote:

>
> Every company has problems from time to time, but if Plusnet really is that
> bad, stop bitching about it and change supplier for christ sakes.
>
> I love the way everyone expects people to be on hand 24/7 regardless of how
> much
> they paid for their service! It's a bank holiday remember, you're not paying
> for
> a business service are you? Are you??


I think you'll probably find that there is only one truly dissatisfied
Plusnet customer out there generating most of the complaints - using several
fake names to try and give them bad press. They may well deserve it ( I
don't know as I'm not with them) but I would suggest that anyone who
regularly contributed to this NG, simply ignores ANY posts on the subject of
Plusnet. That way the troll will p**s off somewhere where he gets a
reaction.

 
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Josey
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      12-28-2004, 11:08 AM

"Graham in Melton" wrote

> I think you'll probably find that there is only one truly dissatisfied
> Plusnet customer out there generating most of the complaints - using
> several
> fake names to try and give them bad press.


Graham,

Alas in this case it's probably not true. This major service outage is
occurring for many plusnet customers. I'm surprised so few have been vocal
so far.

The reason more will migrate here to complain is their email is down and the
plusnet support forum and ticketing system is going so slow as to be
unusable.

Jc.


 
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