Plusnet Order Update

Just got in and an email from Plusnet says my service is now active. I don't
have any hardware yet though :-( although it has been sent and a rep said it
will be here 2moro which is the date it was supposed to go live anyway.

So overall it looks like Plusnet are on the ball and thanks to the c/s rep
who put my order in over the weekend...i think it was Luke.

Cheers

"Gareth :-) voom" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> Just got in and an email from Plusnet says my service is now active. I don't
> have any hardware yet though :-( although it has been sent and a rep said it
> will be here 2moro which is the date it was supposed to go live anyway.
>
> So overall it looks like Plusnet are on the ball and thanks to the c/s rep
> who put my order in over the weekend...i think it was Luke.
>
> Cheers
>
>

thats good news. just checked the status of my hardware and it has been dispatched.
due to be connected on the 12th May.

On Mon, 10 May 2004 18:11:56 +0100, Sid Fishes
<(E-Mail Removed)> wrote:

>
> "Gareth :-) voom" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Just got in and an email from Plusnet says my service is now active. I
>> don't
>> have any hardware yet though :-( although it has been sent and a rep
>> said it
>> will be here 2moro which is the date it was supposed to go live anyway.
>>
>> So overall it looks like Plusnet are on the ball and thanks to the c/s
>> rep
>> who put my order in over the weekend...i think it was Luke.
>>
>> Cheers
>>
>>
>
> thats good news. just checked the status of my hardware and it has been
> dispatched.
> due to be connected on the 12th May.
>
>

Hi,

We aim send the modem out 2 days before the activation date, unfortunately
if this fails over a weekend it can get delayed by a day and you'll see an
"awaiting stock" message. This is simply because the warehouse is closed
over the weekend and return this code to us and ship the hardware Monday
morning.

--
Regards,

| Dave Tomlinson Broadband Solutions For
| Technical Support for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

Cheers

Your Post has made my mind up I'm coming to Plusnet next month.



> So overall it looks like Plusnet are on the ball and thanks to the c/s rep
> who put my order in over the weekend...i think it was Luke.
>
> Cheers
>
>


---
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Marky <(E-Mail Removed)> wrote in message
c7osku$ok$(E-Mail Removed)
> Cheers
>
> Your Post has made my mind up I'm coming to Plusnet next month.

I'd migrate from Pipex if they didn't charge the £58.75 activation fee :-/

Ian

Ian McMillan <(E-Mail Removed)> wrote in message
40a0a73c$0$25318$(E-Mail Removed)
> Marky <(E-Mail Removed)> wrote in message
> c7osku$ok$(E-Mail Removed)
>> Cheers
>>
>> Your Post has made my mind up I'm coming to Plusnet next month.
>
> I'd migrate from Pipex if they didn't charge the £58.75 activation
> fee :-/

I take that back, the migration appears to be free if you sign up for 12
months (however I can't find the signup process for this, you end up in a
loop regarding the standard services). What are Plusnet's policies on
usage, bandwidth capping, and whether they are happy with me running servers
or not?

Thanks,
Ian

On Tue, 11 May 2004 11:13:14 +0100, "Ian McMillan"
<(E-Mail Removed)> wrote:

>Marky <(E-Mail Removed)> wrote in message
>c7osku$ok$(E-Mail Removed)
>> Cheers
>>
>> Your Post has made my mind up I'm coming to Plusnet next month.
>
>I'd migrate from Pipex if they didn't charge the £58.75 activation fee :-/
>
>Ian
>
Are pipex charging this because you have not completed an annual
contract? After the first year, if you want to migrate, you should be
allowed to do this at migration costs not activation costs. If they
are charging you an activation fee after the first 12 months, I would
report it to ofcom.

regards

Luke
| Luke Horwath Broadband Solutions
| Comms team for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----+

On Tue, 11 May 2004 11:19:09 +0100, "Ian McMillan"
<(E-Mail Removed)> wrote:

>Ian McMillan <(E-Mail Removed)> wrote in message
>40a0a73c$0$25318$(E-Mail Removed)
>> Marky <(E-Mail Removed)> wrote in message
>> c7osku$ok$(E-Mail Removed)
>>> Cheers
>>>
>>> Your Post has made my mind up I'm coming to Plusnet next month.
>>
>> I'd migrate from Pipex if they didn't charge the £58.75 activation
>> fee :-/
>
>I take that back, the migration appears to be free if you sign up for 12
>months (however I can't find the signup process for this, you end up in a
>loop regarding the standard services). What are Plusnet's policies on
>usage, bandwidth capping, and whether they are happy with me running servers
>or not?
>
>Thanks,
>Ian
>

Hi there,

This depends on the account you sign up for. If you go for the
broadband lite account, this has a cap on bandwidth. The home surf
account restricts P2P. All other accounts do not have restrictions on.
We are happy with you running servers as long as it is not revenue
generating (in which case we will ask you to signup for a business
account).

kind regards

Luke
| Luke Horwath Broadband Solutions
| Comms team for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----+

PlusNet Support <(E-Mail Removed)> wrote in message
(E-Mail Removed)
> On Tue, 11 May 2004 11:19:09 +0100, "Ian McMillan"
> <(E-Mail Removed)> wrote:
>
>> Ian McMillan <(E-Mail Removed)> wrote in message
>> 40a0a73c$0$25318$(E-Mail Removed)
>>> Marky <(E-Mail Removed)> wrote in message
>>> c7osku$ok$(E-Mail Removed)
>>>> Cheers
>>>>
>>>> Your Post has made my mind up I'm coming to Plusnet next month.
>>>
>>> I'd migrate from Pipex if they didn't charge the £58.75 activation
>>> fee :-/
>>
>> I take that back, the migration appears to be free if you sign up
>> for 12 months (however I can't find the signup process for this, you
>> end up in a loop regarding the standard services). What are
>> Plusnet's policies on usage, bandwidth capping, and whether they are
>> happy with me running servers or not?
>>
>> Thanks,
>> Ian
>>
>
> Hi there,
>
> This depends on the account you sign up for. If you go for the
> broadband lite account, this has a cap on bandwidth. The home surf
> account restricts P2P. All other accounts do not have restrictions on.
> We are happy with you running servers as long as it is not revenue
> generating (in which case we will ask you to signup for a business
> account).

Thanks,

I'll probably migrate over to your 1Mb offer when my 1Mb at £28.95 with
Pipex ends!

Now does anyone have any information on how good completion is on Plusnet's
news server, how many threads you can keep open, and what speeds are like?

Cheers,
Ian

On Tue, 11 May 2004 11:37:42 +0100 and in article
<(E-Mail Removed)>, PlusNet Support said...
: The home surf account restricts P2P.

How do you do this out of interest? What's to stop me putting Kazaa or
BT on port 80, 21 or 22?


--
chris