Plusnet keeping open accounts for people migrating to Metronet

Just for info for anyone already in the process of migrating from
PlusNet to Metronet...

After I'd already setup alternate means of collecting email, it turns
out that Plusnet are keeping open the account details of users
migrating out to Metronet. This will obviously make it easier to
migrate them back in.

They just flag your account as a zero cost PAYG account.

Moonshine <(E-Mail Removed)> wrote in
news:(E-Mail Removed):

> After I'd already setup alternate means of collecting email, it turns
> out that Plusnet are keeping open the account details of users
> migrating out to Metronet. This will obviously make it easier to
> migrate them back in.
>
> They just flag your account as a zero cost PAYG account.

Yes, I migrated to UK Online in May. My PlusNet address is still active.

--
Phil
http://www.philipchung.co.uk/

Haven't they just bought the owners of Metronet

Moonshine wrote:

> They just flag your account as a zero cost PAYG account.

I thought they did that with everybody who leaves them - they did for
me, albeit on a dial up account.

The reason given is, or was, that it enables you to log into the portal
and use the contact-us system if you have problems with the migration.

--
Ian

Use the Reply-To address to contact me.
Mail sent to the From address is ignored.

Ian Bartholomew wrote:
> Moonshine wrote:
>
> > They just flag your account as a zero cost PAYG account.
>
> I thought they did that with everybody who leaves them - they did for
> me, albeit on a dial up account.
>
> The reason given is, or was, that it enables you to log into the portal
> and use the contact-us system if you have problems with the migration.

Yes, same with me, came in very handy last week when my new ISP had a
major failure.

In article <(E-Mail Removed). com>,
Mark Carver <(E-Mail Removed)> writes
>
>Ian Bartholomew wrote:
>> Moonshine wrote:
>>
>> > They just flag your account as a zero cost PAYG account.
>>
>> I thought they did that with everybody who leaves them - they did for
>> me, albeit on a dial up account.
>>
>> The reason given is, or was, that it enables you to log into the portal
>> and use the contact-us system if you have problems with the migration.
>
>Yes, same with me, came in very handy last week when my new ISP had a
>major failure.

The more cynical might suggest they can use it to
a) massage their customer figures
b) spam former customers w/o breaching data protection rules

Does anyone know the words to hotel california :-?
--
fred
Plusnet - I hope you like vanilla

On Tue, 29 Nov 2005 13:47:38 GMT, Moonshine <(E-Mail Removed)> wrote:

>Just for info for anyone already in the process of migrating from
>PlusNet to Metronet...
>
>After I'd already setup alternate means of collecting email, it turns
>out that Plusnet are keeping open the account details of users
>migrating out to Metronet. This will obviously make it easier to
>migrate them back in.
>
>They just flag your account as a zero cost PAYG account.

Back in late 2003 I left Plusnet ISDN to go with Demon, and the
account is still on PAYG now. Also, my IP address still seems to have
my custom RDNS tag on it .

Andrew.
--
Andrew Hodgson in Bromyard, Herefordshire, UK.
My Email: use <andrew at hodgsonfamily dot org>.

On Tue, 29 Nov 2005 13:47:38 GMT, Moonshine <(E-Mail Removed)> wrote:

> Just for info for anyone already in the process of migrating from
> PlusNet to Metronet...
>
> After I'd already setup alternate means of collecting email, it turns
> out that Plusnet are keeping open the account details of users
> migrating out to Metronet. This will obviously make it easier to
> migrate them back in.
>
> They just flag your account as a zero cost PAYG account.
>

Hi,

This is normal practise unless a customer specifically asks for the
account to be completely killed off so that they can still receive any
email sent to their account or use Contact Us. If they don't use the
account is automatically closed after 3 months.


With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Comms Team for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

> Hi,
>
> This is normal practise unless a customer specifically asks for the
> account to be completely killed off so that they can still receive any
> email sent to their account or use Contact Us. If they don't use the
> account is automatically closed after 3 months.
>
>
> With Regards,
>
> Dave,
> --
> | Dave Tomlinson Broadband Solutions For
> | Comms Team for Home & Business
> | PlusNet plc @ http://www.plus.net

This is not true, when I migrated out of Plusnet my account was killed the
day I joined my new ISP and I never asked for the account to be killed off.

Andrew Hodgson <(E-Mail Removed)> wrote in
news:(E-Mail Removed):

> Back in late 2003 I left Plusnet ISDN to go with Demon, and the
> account is still on PAYG now.

I left Demon for Plusnet earlier this year and my Demon email is still
working, although all this really means is that I'm clearing out the steady
flow of spam so really I'm doing them a favour. Demon say they reserve your
subdomain for a year so maybe that's why it still works, also my old
website is still up though I haven't tried logging into it to alter
anything for fear they start charging me again.

Soon I'll have two dead accounts to get mail from since I'm leaving Plusnet
but I can't decide whether to go right now or defer it a few weeks to
minimise the money I lose. My head says, save £15 by giving notice next
week and migrating in the new year, but my heart says, go go go! Does it
really take 7 days to get a MAC code?


--
See other side for details.