Nicks wrote in article
<news:432fd525$0$22907$(E-Mail Removed)>:
> Personally I'm very pleased with my 2mb for £14.99 a month!
>
> Without Plusnet competition ADSL prices would not be as low as
> they are now. OK it was a mistake to attract the heavy users but
> they seem to be running out of places to migrate to which tells
> its own story. Most of the migrators seem happy to pay higher
> prices elsewhere so why the upleasant complaints? - given some of
> the words used - including yours - I'd be happy to see the back of
> you/these customers.
PlusNet used to attract the "power users" at one time. Their accounts
featured all sorts of techy add-ons, like 70,000 newsgroups, 250MB web
space, cgi servers, dns and mail control panels etc.
Over the last few years, it seems that they are changing their appeal,
offering cheaper and cheaper prices, whilst still providing the
services they always did.
Unfortunately, it seems that their revenue can't pay for everything
they hope to provide, and they want to keep growth by keeping prices
low. Something's got to give.
I've been a regular in PlusNet's internal newsgroup for 5 years. Quite
a few old hands are starting to buckle now, with all the changes of the
last few months. I think they are feeling abandoned and unloved, and
they aren't even heavy users.
--
Keith Nuttall
www.yammer.co.uk
Re-type the e-mail address how it sounds, remove .invalid