PLUSNET have been wiped out?

Where have Plusnet gone .....

NO internet access via DSL, dial-up, email or news.

I can dial in via my back-up Freeserve connection and can't even load
the Plusnet web site!

Please tell me it's not just me .... !!

In article <(E-Mail Removed)> ,
tx2newscollection-invalid-@hotmail.com, a.k.a Tx2 says...
>
> Where have Plusnet gone .....
>
> NO internet access via DSL, dial-up, email or news.
>
> I can dial in via my back-up Freeserve connection and can't even load
> the Plusnet web site!
>
> Please tell me it's not just me .... !!


PING and TRACERT respond with "request timed out"

"Tx2" <tx2newscollection-invalid-@hotmail.com> wrote in message
news:(E-Mail Removed) t...
> In article <(E-Mail Removed)> ,
> tx2newscollection-invalid-@hotmail.com, a.k.a Tx2 says...
> >
> > Where have Plusnet gone .....
> >
> > NO internet access via DSL, dial-up, email or news.
> >
> > I can dial in via my back-up Freeserve connection and can't even load
> > the Plusnet web site!
> >
> > Please tell me it's not just me .... !!
>
>
> PING and TRACERT respond with "request timed out"

Not just you. It has gone for me as well. Even my web page hosted on
Plus.net won't load.

Thank god for news.individual.net

Steven.

Tx2 wrote:
> Where have Plusnet gone .....
>
> NO internet access via DSL, dial-up, email or news.
>
> I can dial in via my back-up Freeserve connection and can't even load
> the Plusnet web site!
>
> Please tell me it's not just me .... !!

I can ping the web site, but that's about all. It's not loading.

So it's probably not you

Dominic

--
ICBroadband Tech Support - working for you 24 hours a day, 365 days a year
24 hour service status information telephone: 0870 760 5933
www.icbroadband.com/support

"Tx2" <tx2newscollection-invalid-@hotmail.com> wrote in message
news:(E-Mail Removed) t...
> In article <(E-Mail Removed)> ,
> tx2newscollection-invalid-@hotmail.com, a.k.a Tx2 says...
> >
> > Where have Plusnet gone .....
> >
> > NO internet access via DSL, dial-up, email or news.
> >
> > I can dial in via my back-up Freeserve connection and can't even load
> > the Plusnet web site!
> >
> > Please tell me it's not just me .... !!
>
>
> PING and TRACERT respond with "request timed out"

It appears to be down from the 3 networks I have tested from

Regards

have you tried their support number ?

In article <(E-Mail Removed)> ,
tx2newscollection-invalid-@hotmail.com, a.k.a Tx2 says...

> In article <(E-Mail Removed)> ,
> tx2newscollection-invalid-@hotmail.com, a.k.a Tx2 says...
> >
> > Where have Plusnet gone .....
> >
> > NO internet access via DSL, dial-up, email or news.
> >
> > I can dial in via my back-up Freeserve connection and can't even load
> > the Plusnet web site!
> >
> > Please tell me it's not just me .... !!
>
>
> PING and TRACERT respond with "request timed out"


Having called Plusnet tech support, the recorded message (some bloke
sounding well flustered!) suggests most (if not all) of their entire
network has gone tits up.

Unacceptable for an ISP to go completely thru the floor (IMO) but i'm
sure they are doing all they can to resolve matters .... and will let us
have a full and complete truthful account of the situation in due
course.

Anything good on telly ... ?

On Wed, 9 Jun 2004 19:45:47 +0100, Tx2
<tx2newscollection-invalid-@hotmail.com> wrote:

>
> Where have Plusnet gone .....
>
> NO internet access via DSL, dial-up, email or news.
>
> I can dial in via my back-up Freeserve connection and can't even load
> the Plusnet web site!
>
> Please tell me it's not just me .... !!

Hi,

It isn't just you. We have a problem with Internet Connectivity for those
customers who are connected and with authentication for those trying to
connect. The problems been caused by the loss of an ATM pipe. The network
guys are looking into it now, although at present I unfortunately don't
have an ETA.
If you can't get to our portal then status updates are being posted to our
newsgroups and to the Usertools site at http://usertools.plus.net/

--
Regards,

| Dave Tomlinson Broadband Solutions For
| Technical Support for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

Tx2 wrote:
> In article <(E-Mail Removed)> ,
> tx2newscollection-invalid-@hotmail.com, a.k.a Tx2 says...
>
>> In article <(E-Mail Removed)> ,
>> tx2newscollection-invalid-@hotmail.com, a.k.a Tx2 says...
>>>
>>> Where have Plusnet gone .....
>>>
>>> NO internet access via DSL, dial-up, email or news.

> Having called Plusnet tech support, the recorded message (some bloke
> sounding well flustered!) suggests most (if not all) of their entire
> network has gone tits up.
>
> Anything good on telly ... ?

Go for a walk!

Do you have the number for their service status? Just curious to hear the
message..

Dominic

PlusNet Support Team <(E-Mail Removed)> muttered something about:

> On Wed, 9 Jun 2004 19:45:47 +0100, Tx2
> <tx2newscollection-invalid-@hotmail.com> wrote:
>
>>
>> Where have Plusnet gone .....
>>
>> NO internet access via DSL, dial-up, email or news.
>>
>> I can dial in via my back-up Freeserve connection and can't even load
>> the Plusnet web site!
>>
>> Please tell me it's not just me .... !!
>
> Hi,
>
> It isn't just you. We have a problem with Internet Connectivity for
> those customers who are connected and with authentication for those
> trying to connect. The problems been caused by the loss of an ATM
> pipe. The network guys are looking into it now, although at present I
> unfortunately don't have an ETA.
> If you can't get to our portal then status updates are being posted
> to our newsgroups and to the Usertools site at
> http://usertools.plus.net/

Newsgroups... nope
Usertools... nope
mail... nope
news... nope
connectivity... news.bbc.co.uk and little else

How can the loss of one pipe cause so much damage?