(Excuse replies from keen user with f-all technical expertise

)
> 1)Is this a general email to all PlusNet customers or has it been sent
> only to the ones which have the technology enabled at their exchanges?
Probably to all - only very few (a few hundred out of 5000 IIRC) BT
exchanges haven't been enabled for ADSL Max. Don't get mixed up with those
where other operators are unbundling and putting in kit for ADSL2 which
supports even higher speeds (upto 24Mbps)
> 2)Also if my line currently only supports 1Mb then am I likely to get
> anything faster?
Probably, yes - see the checker at bt.com/broadband, which has been updated
with the new data. That said, the results are a bit woolly ("you should
expect to get speeds of between 3 and 5 Mbps" etc). I guess you won't be
getting near the 8Mbps, but AIUI most current ADSL lines see some
improvement when switched to Max.
> 3)Is this RADSL?
I think RADSL is what enabled more people to get the "upto 2Mb" speeds a
year or so back. So you're already using RADSL. I presume a further upgrade
has been needed to do this.. but it's a cheaper thing than ADSL2 which is
the stuff the unbundled guys use to deliver 24Mbps in the cities.
http://www.adslguide.org.uk/qanda.asp?faq=radsl