PlusNet DSL Connect 150

Hi all,
I ordered DSL Connect 150 from plusnet afew weeks ago. Filled in all the
online forms and got confirmation.
After a little while I didnt hear anything, slightly confused I put a ticket
in the system using their ticket system, querying as to when my line would
be activated and hence when modem etc would arrive.

The reply from the PlusNet stated that I can not receive DSL Connect 150 at
my current address, it then continued to plug their more expensive products
which would work at my address. I'm a little confused as to why I cant get
the cheaper option as I live in Central Edinburgh. So if I can't get it in
the Capital of Scotland, where can I get it?

I was just wondering if anyone could shed some light on the matter for me as
I would really like to know if this is gonna happen everytime I try to get
DSL installed?

Thanks,
Stuart....

ps, If replying by email remove "dontspam" from address.

"Crotub" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I ordered DSL Connect 150 from plusnet afew weeks ago. Filled in all the
> online forms and got confirmation.
> After a little while I didnt hear anything, slightly confused I put a
ticket
> in the system using their ticket system, querying as to when my line would
> be activated and hence when modem etc would arrive.
>
> The reply from the PlusNet stated that I can not receive DSL Connect 150
at
> my current address, it then continued to plug their more expensive
products
> which would work at my address. I'm a little confused as to why I cant get
> the cheaper option as I live in Central Edinburgh. So if I can't get it in
> the Capital of Scotland, where can I get it?
>
> I was just wondering if anyone could shed some light on the matter for me
as
> I would really like to know if this is gonna happen everytime I try to get
> DSL installed?

Plusnet use BT Wholesale's network (as do most other ISPs) to provide their
faster services (512K, 1MB and 2MB) - these are available nationally. (where
ADSL is available)

However, BT Wholesale do not offer a 150K service so Plusnt cannot resell
that - instead for 150K lines it uses Tiscali's backbone network to provide
the bandwidth.

However, Tiscali don't offer their service to every single exchange...

Hence, in these areas, its not possible to get the 150K service but it is
possible to get the 512K+ services...

Regards
Sunil

Thanks for the extremely quick reply.
I guess if I want DSL then i'll have to fork out the cash for the faster
link then.

Thanks,
Stuart....

ps, If replying by email remove "dontspam" from address.

"Sunil Sood" <(E-Mail Removed)> wrote in message
news:bvmcv4$nqc9q$(E-Mail Removed)...
>
> "Crotub" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > I ordered DSL Connect 150 from plusnet afew weeks ago. Filled in all the
> > online forms and got confirmation.
> > After a little while I didnt hear anything, slightly confused I put a
> ticket
> > in the system using their ticket system, querying as to when my line
would
> > be activated and hence when modem etc would arrive.
> >
> > The reply from the PlusNet stated that I can not receive DSL Connect 150
> at
> > my current address, it then continued to plug their more expensive
> products
> > which would work at my address. I'm a little confused as to why I cant
get
> > the cheaper option as I live in Central Edinburgh. So if I can't get it
in
> > the Capital of Scotland, where can I get it?
> >
> > I was just wondering if anyone could shed some light on the matter for
me
> as
> > I would really like to know if this is gonna happen everytime I try to
get
> > DSL installed?
>
> Plusnet use BT Wholesale's network (as do most other ISPs) to provide
their
> faster services (512K, 1MB and 2MB) - these are available nationally.
(where
> ADSL is available)
>
> However, BT Wholesale do not offer a 150K service so Plusnt cannot resell
> that - instead for 150K lines it uses Tiscali's backbone network to
provide
> the bandwidth.
>
> However, Tiscali don't offer their service to every single exchange...
>
> Hence, in these areas, its not possible to get the 150K service but it is
> possible to get the 512K+ services...
>
> Regards
> Sunil
>
>
>

In article <bvmcv4$nqc9q$(E-Mail Removed)>, Sunil Sood
said......

>
> "Crotub" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > I ordered DSL Connect 150 from plusnet afew weeks ago. Filled in all the
> > online forms and got confirmation.
> > After a little while I didnt hear anything, slightly confused I put a
> ticket
> > in the system using their ticket system, querying as to when my line would
> > be activated and hence when modem etc would arrive.
> >
> > The reply from the PlusNet stated that I can not receive DSL Connect 150
> at
> > my current address, it then continued to plug their more expensive
> products
> > which would work at my address. I'm a little confused as to why I cant get
> > the cheaper option as I live in Central Edinburgh. So if I can't get it in
> > the Capital of Scotland, where can I get it?
> >
> > I was just wondering if anyone could shed some light on the matter for me
> as
> > I would really like to know if this is gonna happen everytime I try to get
> > DSL installed?
>
> Plusnet use BT Wholesale's network (as do most other ISPs) to provide their
> faster services (512K, 1MB and 2MB) - these are available nationally. (where
> ADSL is available)
>
> However, BT Wholesale do not offer a 150K service so Plusnt cannot resell
> that - instead for 150K lines it uses Tiscali's backbone network to provide
> the bandwidth.
>
> However, Tiscali don't offer their service to every single exchange...
>
> Hence, in these areas, its not possible to get the 150K service but it is
> possible to get the 512K+ services...
>
> Regards
> Sunil
>
>
>
>
And also the 150K service is a throttled 2M datastream. I would
therefore think that the loss limits for it would be the same as 1M/2M
Ipstream i.e. 40-45dB as opposed to 60-65 dB for 512K
--
Mugwump

Reply to 'usenetmail{at}discworld{dot}org{dot}uk

>I guess if I want DSL then i'll have to fork out the cash for the faster
link then.

It's only £18.99 p.m. for PlusNet 512k if you don't need P2P or binary
groups, £21.99 otherwise.
If you go for the later you can use my id 'jerryw' as a referrer and save me
few pence, thanks.
Regards,
Martin

On Mon, 2 Feb 2004 20:56:07 -0000, Mugwump <(E-Mail Removed)> wrote:

>And also the 150K service is a throttled 2M datastream. I would
>therefore think that the loss limits for it would be the same as 1M/2M
>Ipstream i.e. 40-45dB as opposed to 60-65 dB for 512K

but they should provide 512k datastream if it fails the 2M test,
shirley ?

Phil

In article <(E-Mail Removed)>, Phil Thompson
said......

> On Mon, 2 Feb 2004 20:56:07 -0000, Mugwump <(E-Mail Removed)> wrote:
>
> >And also the 150K service is a throttled 2M datastream. I would
> >therefore think that the loss limits for it would be the same as 1M/2M
> >Ipstream i.e. 40-45dB as opposed to 60-65 dB for 512K
>
> but they should provide 512k datastream if it fails the 2M test,
> shirley ?
>
> Phil
>
I think the smallest Datastream product BT do is 2M
--
Mugwump

Reply to 'usenetmail{at}discworld{dot}org{dot}uk

"Mugwump" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In article <(E-Mail Removed)>, Phil Thompson

> > but they should provide 512k datastream if it fails the 2M test,
> > shirley ?

In theory, this is supposed to happen - but this is Tiscali....

> I think the smallest Datastream product BT do is 2M

BT do 512K, 1MB and 2MB in DataStream - the cost for all of them is the same
to ISP's, hence their preference where possible to get the 2MB version and
throttle down.

Regards
Sunil

On Tue, 3 Feb 2004 12:40:09 -0000, Mugwump <(E-Mail Removed)> wrote:

>I think the smallest Datastream product BT do is 2M

the smallest customer connection is 512k, its the same price as 2M or
1M but goes further. All 3 are in the price list.

you may be thinking of the 2M virtual circuit back from the exchange
to the ISP as the smallest.

Phil

In article <(E-Mail Removed)>, Phil Thompson
said......

> On Tue, 3 Feb 2004 12:40:09 -0000, Mugwump <(E-Mail Removed)> wrote:
>
> >I think the smallest Datastream product BT do is 2M
>
> the smallest customer connection is 512k, its the same price as 2M or
> 1M but goes further. All 3 are in the price list.
>
> you may be thinking of the 2M virtual circuit back from the exchange
> to the ISP as the smallest.
>
Could have been. But Sunil has given a very valid answer as to why they
use a throttled 2M. It makes sound business sense. No extra outlay if
you launch larger products.

--
Mugwump

Reply to 'usenetmail{at}discworld{dot}org{dot}uk