Plusnet Caps in March or April ? Do they know themseleves ?

I've just been to the PlusNet sales page for their "Premier" products and
noticed that the small print says they are introducing a "Fair Usage Policy"
or cap in March
quote; "To be introduced in March 2005, Fair Usage will ensure you continue
to enjoy reliable, high-speed broadband access, just as we designed."
On the sixteenth of February I received an email from PlusNet saying that
they were going to introduce a "Fair Usage Policy" in April

quote;" This email is to notify you of the introduction of a fair usage
policy for our residential broadband services, which will apply from April
2005. Additional information and an FAQ, where we have answered many
questions that may arise have also been provided at the bottom of this
email. Further to this, we will shortly make an additional announcement
which relates to free connection speed increases being offered to all
customers."
So do Plusnet themselves know when they're introducing this Fair Usage
Policy ? Or don't different departments talk to each other ?


--
Not Available

On Sun, 20 Feb 2005 11:44:03 GMT, N/A <(E-Mail Removed)> wrote:

> I've just been to the PlusNet sales page for their "Premier" products and
> noticed that the small print says they are introducing a "Fair Usage
> Policy"
> or cap in March
> quote; "To be introduced in March 2005, Fair Usage will ensure you
> continue
> to enjoy reliable, high-speed broadband access, just as we designed."
> On the sixteenth of February I received an email from PlusNet saying
> that
> they were going to introduce a "Fair Usage Policy" in April
>
> quote;" This email is to notify you of the introduction of a fair usage
> policy for our residential broadband services, which will apply from
> April
> 2005. Additional information and an FAQ, where we have answered many
> questions that may arise have also been provided at the bottom of this
> email. Further to this, we will shortly make an additional announcement
> which relates to free connection speed increases being offered to all
> customers."
> So do Plusnet themselves know when they're introducing this Fair Usage
> Policy ? Or don't different departments talk to each other ?
>
>

Hi,

Thanks for pointing that out, I'll make sure it is corrected.


With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

On Sun, 20 Feb 2005 11:44:03 GMT, "N/A" <(E-Mail Removed)> wrote:
>quote;" This email is to notify you of the introduction of a fair usage
>policy for our residential broadband services, which will apply from April
>2005. Additional information and an FAQ, where we have answered many
>questions that may arise have also been provided at the bottom of this
>email. Further to this, we will shortly make an additional announcement
>which relates to free connection speed increases being offered to all
>customers."
>So do Plusnet themselves know when they're introducing this Fair Usage
>Policy ? Or don't different departments talk to each other ?
It isn't all that long ago when ISP's where after getting our custom
that they where all saying stay connected to our broadband service
24/7 download has much has you want etc etc , now they have got our
custom they are moving the goal posts every other week and doing their
best to make the service not has attractive has it was .
One just cannot believe what any company in ANY industry in the UK
tells its customers or potential customers anymore one ISP is bragging
about offering a 2Mb service for just 17.99 a month and two months
free . It is only when you actually get half way through the sign up
page that up pops a screen saying this service has limit of 2Gb a
month why cannot they be straight with potential customers right from
the start .

On 20-Feb-2005, "PlusNet Support Team" <(E-Mail Removed)> wrote:

> Hi,
>
> Thanks for pointing that out, I'll make sure it is corrected.
>
>
> With Regards,
>
> Dave,
> --
> | Dave Tomlinson Broadband Solutions For
> | Customer Support for Home & Business
> | PlusNet plc @ http://www.plus.net
> + ----- My Referrals - It pays to recommend PlusNet -----

Hi Dave, so when are PN introducing their Fair Usage Policy then ? Is it
March as they say on their Premier sign up page or is it April as they say
in the email that was recently sent out to customers ?

--
Not Available

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Sun, 20 Feb 2005 11:44:03 GMT, "N/A" <(E-Mail Removed)> wrote:
> >quote;" This email is to notify you of the introduction of a fair usage
> >policy for our residential broadband services, which will apply from
April
> >2005. Additional information and an FAQ, where we have answered many
> >questions that may arise have also been provided at the bottom of this
> >email. Further to this, we will shortly make an additional announcement
> >which relates to free connection speed increases being offered to all
> >customers."
> >So do Plusnet themselves know when they're introducing this Fair Usage
> >Policy ? Or don't different departments talk to each other ?
> It isn't all that long ago when ISP's where after getting our custom
> that they where all saying stay connected to our broadband service
> 24/7 download has much has you want etc etc , now they have got our
> custom they are moving the goal posts every other week and doing their
> best to make the service not has attractive has it was .
> One just cannot believe what any company in ANY industry in the UK
> tells its customers or potential customers anymore one ISP is bragging
> about offering a 2Mb service for just 17.99 a month and two months
> free . It is only when you actually get half way through the sign up
> page that up pops a screen saying this service has limit of 2Gb a
> month why cannot they be straight with potential customers right from
> the start .

Maybe Blueyonder isnt so bad after all, huh ? ;o)

On Sun, 20 Feb 2005 12:22:38 +0000, (E-Mail Removed) wrote:

>It isn't all that long ago when ISP's where after getting our custom
>that they where all saying stay connected to our broadband service
>24/7 download has much has you want etc etc , now they have got our
>custom they are moving the goal posts every other week and doing their
>best to make the service not has attractive has it was .
>One just cannot believe what any company in ANY industry in the UK
>tells its customers or potential customers anymore one ISP is bragging
>about offering a 2Mb service for just 17.99 a month and two months
>free . It is only when you actually get half way through the sign up
>page that up pops a screen saying this service has limit of 2Gb a
>month why cannot they be straight with potential customers right from
>the start .

Ah well at least that one TOLD you there was a limit unlike the
fuckwits at Pusnet so they were at least honest. Anyway this is yet
another Pusnet thread to put on ignore :/
--
John Naismith

"PlusNet Support Team" <(E-Mail Removed)> wrote in message
news(E-Mail Removed)...
> On Sun, 20 Feb 2005 11:44:03 GMT, N/A <(E-Mail Removed)> wrote:
>
> > I've just been to the PlusNet sales page for their "Premier" products
and
> > noticed that the small print says they are introducing a "Fair Usage
> > Policy"
> > or cap in March
> > quote; "To be introduced in March 2005, Fair Usage will ensure you
> > continue
> > to enjoy reliable, high-speed broadband access, just as we designed."
> > On the sixteenth of February I received an email from PlusNet saying
> > that
> > they were going to introduce a "Fair Usage Policy" in April
> >
> > quote;" This email is to notify you of the introduction of a fair usage
> > policy for our residential broadband services, which will apply from
> > April
> > 2005. Additional information and an FAQ, where we have answered many
> > questions that may arise have also been provided at the bottom of this
> > email. Further to this, we will shortly make an additional announcement
> > which relates to free connection speed increases being offered to all
> > customers."
> > So do Plusnet themselves know when they're introducing this Fair Usage
> > Policy ? Or don't different departments talk to each other ?
> >
> >
>
> Hi,
>
> Thanks for pointing that out, I'll make sure it is corrected.

LMFAO not only is it another stupid scheme IMO, but you dont even know when
you are starting it.

In article <(E-Mail Removed)>,
(E-Mail Removed), a.k.a PlusNet Support Team says...


> Thanks for pointing that out, I'll make sure it is corrected.

To what - March or April ?

On Sun, 20 Feb 2005 13:23:00 GMT, N/A <(E-Mail Removed)> wrote:

>
> On 20-Feb-2005, "PlusNet Support Team" <(E-Mail Removed)> wrote:
>
>> Hi,
>>
>> Thanks for pointing that out, I'll make sure it is corrected.
>>
>>
>> With Regards,
>>
>> Dave,
>> --
>> | Dave Tomlinson Broadband Solutions For
>> | Customer Support for Home & Business
>> | PlusNet plc @ http://www.plus.net
>> + ----- My Referrals - It pays to recommend PlusNet -----
>
> Hi Dave, so when are PN introducing their Fair Usage Policy then ? Is it
> March as they say on their Premier sign up page or is it April as they
> say
> in the email that was recently sent out to customers ?
>

April as said in the email.

With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

On Sun, 20 Feb 2005 14:30:52 -0000, Dave <(E-Mail Removed)> wrote:

>
> "PlusNet Support Team" <(E-Mail Removed)> wrote in message
> news(E-Mail Removed)...
>> On Sun, 20 Feb 2005 11:44:03 GMT, N/A <(E-Mail Removed)> wrote:
>>
>> > I've just been to the PlusNet sales page for their "Premier" products
> and
>> > noticed that the small print says they are introducing a "Fair Usage
>> > Policy"
>> > or cap in March
>> > quote; "To be introduced in March 2005, Fair Usage will ensure you
>> > continue
>> > to enjoy reliable, high-speed broadband access, just as we designed."
>> > On the sixteenth of February I received an email from PlusNet saying
>> > that
>> > they were going to introduce a "Fair Usage Policy" in April
>> >
>> > quote;" This email is to notify you of the introduction of a fair
>> usage
>> > policy for our residential broadband services, which will apply from
>> > April
>> > 2005. Additional information and an FAQ, where we have answered many
>> > questions that may arise have also been provided at the bottom of this
>> > email. Further to this, we will shortly make an additional
>> announcement
>> > which relates to free connection speed increases being offered to all
>> > customers."
>> > So do Plusnet themselves know when they're introducing this Fair Usage
>> > Policy ? Or don't different departments talk to each other ?
>> >
>> >
>>
>> Hi,
>>
>> Thanks for pointing that out, I'll make sure it is corrected.
>
> LMFAO not only is it another stupid scheme IMO, but you dont even know
> when
> you are starting it.
>
>
>

We know exactly when we are starting it. 'Tis but a simple mistake.


With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----