plusnet broadband- problem with http etc?

Anyone else having problems with web access at the moment? Receiving
email (not sending) and usenet, but no web. On hold to CS but no answer
yet....

--
(*) ... of the royal duchy of city south and deansgate
David Horne- http://www.davidhorne.net
(don't email yahoo address) usenet (at) davidhorne (dot) co (dot) uk

David Horne, _the_ chancellor (*) wrote:
> Anyone else having problems with web access at the moment? Receiving
> email (not sending) and usenet, but no web. On hold to CS but no answer
> yet....
>
I had some DNS lookup failures about an hour ago but changed gateway and
they went away.

Dan Wood <(E-Mail Removed)> wrote:

> David Horne, _the_ chancellor (*) wrote:
> > Anyone else having problems with web access at the moment? Receiving
> > email (not sending) and usenet, but no web. On hold to CS but no answer
> > yet....
> >
> I had some DNS lookup failures about an hour ago but changed gateway and
> they went away.

How do I do that, out of interest? It's fine now, but when I called up
plusnet, I was told to lodge a fault report. I didn't...

--
(*) ... of the royal duchy of city south and deansgate
David Horne- http://www.davidhorne.net
(don't email yahoo address) usenet (at) davidhorne (dot) co (dot) uk

(E-Mail Removed) declared for all the world to hear...
> Anyone else having problems with web access at the moment? Receiving
> email (not sending) and usenet, but no web. On hold to CS but no answer
> yet....

Fine here for HTTP and some Cisco VPN.
--
Regards
Jon

Jon <(E-Mail Removed)> wrote:

> (E-Mail Removed) declared for all the world to hear...
> > Anyone else having problems with web access at the moment? Receiving
> > email (not sending) and usenet, but no web. On hold to CS but no answer
> > yet....
>
> Fine here for HTTP and some Cisco VPN.

Fine here too- obviously some temporary problem that must have been 'my
fault!'

--
(*) ... of the royal duchy of city south and deansgate
David Horne- http://www.davidhorne.net
(don't email yahoo address) usenet (at) davidhorne (dot) co (dot) uk

David Horne, _the_ chancellor (*) wrote:
> Dan Wood <(E-Mail Removed)> wrote:
>
>> David Horne, _the_ chancellor (*) wrote:
>>> Anyone else having problems with web access at the moment? Receiving
>>> email (not sending) and usenet, but no web. On hold to CS but no answer
>>> yet....
>>>
>> I had some DNS lookup failures about an hour ago but changed gateway and
>> they went away.
>
> How do I do that, out of interest? It's fine now, but when I called up
> plusnet, I was told to lodge a fault report. I didn't...
>

Stop your PPP session and restart it.

If you're using a USB modem then just disconnect and reconnect. If
you're using a router then either find the stop/start section of its web
interface or just turn it off and on again...

You'll get allocated a gateway when you reconnect. Unfortunately the way
it is set up it doesn't actually 'load balance' but picks at random. If
you're unlucky you might have to disconnect/reconnect a couple of times
to drop onto a 'new' gateway, although I find if one seems broken I tend
to get another one quite easily.

You can check which gateway you are connected to here:

http://usertools.plus.net/@gateway/

HTH,
Dan.

David Horne, _the_ chancellor (*) wrote:
> Jon <(E-Mail Removed)> wrote:
>
>> (E-Mail Removed) declared for all the world to hear...
>>> Anyone else having problems with web access at the moment? Receiving
>>> email (not sending) and usenet, but no web. On hold to CS but no answer
>>> yet....
>> Fine here for HTTP and some Cisco VPN.
>
> Fine here too- obviously some temporary problem that must have been 'my
> fault!'
>
Hi there,

We had some problems with data transfer on one of the gateways last
night, which has now been resolved.

You can find more information on the Service Status page if required.

--
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