Please Virgin can I have my 10mb line back

Since the upgrade the performance has been awful. I am currently getting
36k/s download speed compared with the stable 1200k/s I had before the
'upgrade'. The only reason I pay 30 odd pounds per month is because I am
some distance from an telephone exchange, at the moment though I would
be better with a 2mb line from Sky.

Resident Drunk wrote:

> Since the upgrade the performance has been awful. I am currently getting
> 36k/s download speed compared with the stable 1200k/s I had before the
> 'upgrade'. The only reason I pay 30 odd pounds per month is because I am
> some distance from an telephone exchange, at the moment though I would
> be better with a 2mb line from Sky.

Sue them.

Graham

"Resident Drunk" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Since the upgrade the performance has been awful. I am currently getting
> 36k/s download speed compared with the stable 1200k/s I had before the
> 'upgrade'. The only reason I pay 30 odd pounds per month is because I am
> some distance from an telephone exchange, at the moment though I would be
> better with a 2mb line from Sky.

Speak to Virgin - this is a newsgroup.

Resident Drunk wrote:

> Since the upgrade the performance has been awful. I am currently getting
> 36k/s download speed compared with the stable 1200k/s I had before the
> 'upgrade'.

kb/s or kB/s ?

Graham

Resident Drunk wrote:
> Since the upgrade the performance has been awful. I am currently getting
> 36k/s download speed compared with the stable 1200k/s I had before the
> 'upgrade'. The only reason I pay 30 odd pounds per month is because I am
> some distance from an telephone exchange, at the moment though I would
> be better with a 2mb line from Sky.

That's exactly why I left them...

--
Abo