Please explain why. . .

Since yesterday evening I'm unable to browse any web pages from home.
After the usual rebooting of systems and routers and equiement, still no
luck.

I tried the VPN connection to the office, to my surprise I connected to my
work and was able to collect email, access all servers and I was also able
to browse the web pages.

Can someone please explain how I can make a connection ok using VPN but
unable to browse the internet.(Supplier BT)

Many Thanks

I'm with BT

(I'm able to post because I'm connect through VPN)

"BloodStone" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Sim" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Since yesterday evening I'm unable to browse any web pages from home.
>> After the usual rebooting of systems and routers and equiement, still no
>> luck.
>>
>> I tried the VPN connection to the office, to my surprise I connected to
>> my
>> work and was able to collect email, access all servers and I was also
>> able
>> to browse the web pages.
>>
>> Can someone please explain how I can make a connection ok using VPN but
>> unable to browse the internet.(Supplier BT)
>>
>> Many Thanks
>>
>>
>
> what ISP are you with?
>
>

"Sim" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Since yesterday evening I'm unable to browse any web pages from home.
> After the usual rebooting of systems and routers and equiement, still no
> luck.
>
> I tried the VPN connection to the office, to my surprise I connected to my
> work and was able to collect email, access all servers and I was also able
> to browse the web pages.
>
> Can someone please explain how I can make a connection ok using VPN but
> unable to browse the internet.(Supplier BT)
>
> Many Thanks
>
>

what ISP are you with?

Run Ad-Aware and see if that solves the problem.

Sim wrote:
> I'm with BT
>
> (I'm able to post because I'm connect through VPN)

DNS problems??

I don't think it can be DNS otherwise I would be able to connect at all


"Kraftee" <(E-Mail Removed) please we're bristish.com> wrote
in message news:4375dfb3$0$1481$(E-Mail Removed)...
> Sim wrote:
>> I'm with BT
>>
>> (I'm able to post because I'm connect through VPN)
>
> DNS problems??
>
>

Did you try Ad-Aware?

Sim wrote:
> I don't think it can be DNS otherwise I would be able to connect at
> all

VPNs are normally set up using IP not domain names, if you have a DNS
problem you would still be able to connect to your VPN & once on there
you could be using the DNS servers for the network you have logged
into...

>
>
> "Kraftee" <(E-Mail Removed) please we're bristish.com>
> wrote in message
> news:4375dfb3$0$1481$(E-Mail Removed)...
>> Sim wrote:
>>> I'm with BT
>>>
>>> (I'm able to post because I'm connect through VPN)
>>
>> DNS problems??

I have Ad-ware & Spybot use at least once a week, ran a scan still have the
same issue.

Also tried access from another system, same issue.

I will see if it's a DNS issue

Thanks


"Kraftee" <(E-Mail Removed) please we're bristish.com> wrote
in message news:4375e373$0$1469$(E-Mail Removed)...
> Sim wrote:
>> I don't think it can be DNS otherwise I would be able to connect at
>> all
>
> VPNs are normally set up using IP not domain names, if you have a DNS
> problem you would still be able to connect to your VPN & once on there you
> could be using the DNS servers for the network you have logged into...
>
>>
>>
>> "Kraftee" <(E-Mail Removed) please we're bristish.com>
>> wrote in message
>> news:4375dfb3$0$1481$(E-Mail Removed)...
>>> Sim wrote:
>>>> I'm with BT
>>>>
>>>> (I'm able to post because I'm connect through VPN)
>>>
>>> DNS problems??
>
>
>

"Sim" <(E-Mail Removed)> wrote in news:3tm6pbFto137U1
@individual.net:

> Also tried access from another system, same issue.
>
> I will see if it's a DNS issue

Are you running behind a router? BT have just turned off some of their DNS
servers so if you have them hard coded into the router or statically
assigned to the PCs behind it then that'll be the problem.
When you connect to the VPN you will be issued with DNS servers for that
VPN which will be queried before the BT ones. Just make sure you have up to
date ones.

--
Colin
*Drop DEAD from the email address to reply*