Pipex Upgrade Programme

Can anyone answer this question (I did ask Pipex but they weren't sure)

I upgraded to pipex 1M unlimited at £33.99 in about October from 512K. I
tried later to get 2M but my line won't support it.

My exchange is being upgraded in April but it's very unlikely that I can get
2M, in fact when I try and change sevrvice in My Pipex it now says that I
can't have any of their standard services as my line only supports 512K!!!

What I'm not sure about is when/if my cost will reduce to £23.44 which is
the cost now for 1M, and also have some worries why it now suggests I can't
have what I have now, which is working perfectly.

Any Comments?

Thanks

Tony

"Tony K" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Can anyone answer this question (I did ask Pipex but they weren't sure)
>
> I upgraded to pipex 1M unlimited at £33.99 in about October from 512K. I
> tried later to get 2M but my line won't support it.
>
> My exchange is being upgraded in April but it's very unlikely that I can
> get 2M, in fact when I try and change sevrvice in My Pipex it now says
> that I can't have any of their standard services as my line only supports
> 512K!!!
>
> What I'm not sure about is when/if my cost will reduce to £23.44 which is
> the cost now for 1M, and also have some worries why it now suggests I
> can't have what I have now, which is working perfectly.

This may help and is also the best place to ask further questions :
http://www.pipexsupport.com/bbs/viewtopic.php?t=3643
Rgds
Alec

Alec wrote:

>
> This may help and is also the best place to ask further questions :
> http://www.pipexsupport.com/bbs/viewtopic.php?t=3643

Interesting. So anyone whose line cannot support >512k will have their
price reduced to £19:99/m but only after an attempted upgrade ?

If you attempt a 'forced' upgrade, and that fails you get the price
reduction and the 15 quid refunded ?

I wrote to Pipex over three weeks ago asking what was going to happen to
'long liners' and received no response.

--
Mark
Please replace invalid and invalid with gmx and net to reply.

> I wrote to Pipex over three weeks ago asking what was going to happen to
> 'long liners' and received no response.

They`re probably innundated with support requests on the issue at the
moment, so i`d cut them a little "slack" :-}

--
Please add "[newsgroup]" in the subject of any personal replies via email
--- My new email address has "ngspamtrap" & @btinternet.com in it ;-) ---

Mark Carver wrote:
> Alec wrote:
>
>>
>> This may help and is also the best place to ask further questions :
>> http://www.pipexsupport.com/bbs/viewtopic.php?t=3643
>
>
> Interesting. So anyone whose line cannot support >512k will have their
> price reduced to £19:99/m but only after an attempted upgrade ?
>
> If you attempt a 'forced' upgrade, and that fails you get the price
> reduction and the 15 quid refunded ?
>
> I wrote to Pipex over three weeks ago asking what was going to happen to
> 'long liners' and received no response.
>

I asked them 3 times for an answer, the second to submit my resignation
and the third to request a MAC - no reply to my question from any of them.

I have 1 day left of my Pipex before I migrate.

Colin Wilson wrote:

>>I wrote to Pipex over three weeks ago asking what was going to happen to
>>'long liners' and received no response.
>
>
> They`re probably innundated with support requests on the issue at the
> moment, so i`d cut them a little "slack" :-}
>


Its probably that 'little slack' thats made my line way too long )