Pipex connection dropping this week

Using a DG824M, on xtreme3 New Malden exchange, after 2 years of a
solid connection...
For the second time this week, I have been disconnected and am unable
to reconnect straight away. My WAN status in the 824 is 'Connecting to
server.....Waiting for Data.....Failed...'
The last time it happened, I came home and noticed the 824 wasn't
connected, after power cycling it many times I gave up, it finally
reconnected a couple of hours later.
All this starts happening after they announce MAX and the early am
scheduled downtime this week.....coincidence?

On a modem and not happy!


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steve <AT> steveevans <DOT> org
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"Steve Evans" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Using a DG824M, on xtreme3 New Malden exchange, after 2 years of a
> solid connection...
> For the second time this week, I have been disconnected and am unable
> to reconnect straight away. My WAN status in the 824 is 'Connecting to
> server.....Waiting for Data.....Failed...'
> The last time it happened, I came home and noticed the 824 wasn't
> connected, after power cycling it many times I gave up, it finally
> reconnected a couple of hours later.
> All this starts happening after they announce MAX and the early am
> scheduled downtime this week.....coincidence?
>
> On a modem and not happy!
>
>
What did the company say when you spoke to them about the problem?