phone number disappeared from BT checker

Having seen that the TPON 'upgrade' for my local exchange (Hardingstone) is due for the end of October (albeit with information from back in July), I've tried the BT number checker again (after a previous abortive order) to find that my number is no longer in the database! Before I run the BT customer service gauntlet, has anyone else had this experience?!

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cupra

" cupra" <(E-Mail Removed)> wrote in message
news:bm6vgn$j3qrq$(E-Mail Removed)...
Having seen that the TPON 'upgrade' for my local exchange (Hardingstone) is
due for the end of October (albeit with information from back in July), I've
tried the BT number checker again (after a previous abortive order) to find
that my number is no longer in the database! Before I run the BT customer
service gauntlet, has anyone else had this experience?!

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cupra

Can't you enter your postcode now? It used to be on the list of options...

Archeon

Archeon wrote:
> " cupra" <(E-Mail Removed)> wrote in message
> news:bm6vgn$j3qrq$(E-Mail Removed)...
> Having seen that the TPON 'upgrade' for my local exchange
> (Hardingstone) is due for the end of October (albeit with information
> from back in July), I've tried the BT number checker again (after a
> previous abortive order) to find that my number is no longer in the
> database! Before I run the BT customer service gauntlet, has anyone
> else had this experience?!

>Can't you enter your postcode now? It used to be on the list of options...
>
>Archeon

You can, but I'm a bit perplexed as to why I need to do this considering I've had the BT line for 2 years and have had an order placed (and rejected) already!