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Phone line dead adsl still works??

 
 
Mr-Reece
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      10-12-2004, 07:06 PM
Hello, my phone line upstairs is dead but my ADSL still works, the upstairs
extension runs straight from the master socket to a socket in the bedroom
where my modem/router plugs in and a phone is also hooked up. The phones
downstairs are ok but upstairs no dial tone no nothing,the ADSL is working
fine any one got any ideas?? By the way the phone is in working order and my
microfilters are set up correctly and working fine.


 
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John Laird
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      10-12-2004, 07:22 PM
On Tue, 12 Oct 2004 20:06:28 +0100, "Mr-Reece"
<(E-Mail Removed)> wrote:

>Hello, my phone line upstairs is dead but my ADSL still works, the upstairs
>extension runs straight from the master socket to a socket in the bedroom
>where my modem/router plugs in and a phone is also hooked up. The phones
>downstairs are ok but upstairs no dial tone no nothing,the ADSL is working
>fine any one got any ideas?? By the way the phone is in working order and my
>microfilters are set up correctly and working fine.


If you plug the phone into the socket directly, does it work ? If so, your
microfilter is kaput.

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Kráftéé
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      10-12-2004, 07:26 PM
Mr-Reece wrote:
> Hello, my phone line upstairs is dead but my ADSL still works, the
> upstairs extension runs straight from the master socket to a socket
> in the bedroom where my modem/router plugs in and a phone is also
> hooked up. The phones downstairs are ok but upstairs no dial tone
> no nothing,the ADSL is working fine any one got any ideas?? By the
> way the phone is in working order and my microfilters are set up
> correctly and working fine.


Yep, either pin 2 or pin 5 has become disconnected, at either end or even
possibly the cable between has been damaged


 
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Mr-Reece
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      10-12-2004, 07:40 PM
The phone is still dead microfilter or not, checked the cable today as it
runs outside the house looked okay, ill check the pin connections tomorrow,
I take it pins 2+5 carry the low frequency so if they were disconnected
phone would be dead but high frequency DSL would be ok??


 
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John Laird
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      10-12-2004, 07:51 PM
On Tue, 12 Oct 2004 20:40:20 +0100, "Mr-Reece"
<(E-Mail Removed)> wrote:

>The phone is still dead microfilter or not, checked the cable today as it
>runs outside the house looked okay, ill check the pin connections tomorrow,
>I take it pins 2+5 carry the low frequency so if they were disconnected
>phone would be dead but high frequency DSL would be ok??


Are you suggesting your extension cable has more than 2 wires (or more
usually 3 if pin 3 is also connected) ? It is not clear from your posts
exactly how your wiring runs and where you have microfilters. It is
"normal" to either extend all the standard telephone wiring which carries
both voice and adsl on the same pair (2-5) and add filters at each
extension, or alternatively to split the voice and adsl at the master socket
and add only voice extensions to the phone outlet on the filter there.

I can't work out what you have.

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Beck
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      10-12-2004, 08:45 PM

"Mr-Reece" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> The phone is still dead microfilter or not, checked the cable today as it runs
> outside the house looked okay, ill check the pin connections tomorrow, I take
> it pins 2+5 carry the low frequency so if they were disconnected phone would
> be dead but high frequency DSL would be ok??


Could you have been cut off? My friend got cut off from his phoneline and his
adsl still worked. Have you reported a fault with BT?


 
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It's Me
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      10-12-2004, 08:52 PM
I have had a phone fault and ADSL was still working fine until engineer came
to fix phone then I lost it all as he had disconnected the wires at the
pole.


"Beck" <(E-Mail Removed)> wrote in message
news:ckhfpr$1g5$(E-Mail Removed)...
>
> "Mr-Reece" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > The phone is still dead microfilter or not, checked the cable today as

it runs
> > outside the house looked okay, ill check the pin connections tomorrow, I

take
> > it pins 2+5 carry the low frequency so if they were disconnected phone

would
> > be dead but high frequency DSL would be ok??

>
> Could you have been cut off? My friend got cut off from his phoneline and

his
> adsl still worked. Have you reported a fault with BT?
>
>



 
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Tiscali Tim
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      10-12-2004, 09:19 PM
In an earlier contribution to this discussion,
Mr-Reece <(E-Mail Removed)> wrote:

> Hello, my phone line upstairs is dead but my ADSL still works, the
> upstairs extension runs straight from the master socket to a socket
> in the bedroom where my modem/router plugs in and a phone is also
> hooked up. The phones downstairs are ok but upstairs no dial tone no
> nothing,the ADSL is working fine any one got any ideas?? By the way
> the phone is in working order and my microfilters are set up
> correctly and working fine.


I've seen cases reported before where ADSL apparently still works with only
one wire connected - don't ask me how! - whilst a phone requires at least 2
wires (2&5) to be connected.

So it sounds like one of the wires has come adrift somewhere between the
master and extension sockets.
--
Cheers,
Tim
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