OT: Pipex email authentication problem

I'm getting error messages along the lines of 'rejected
username/password' when I try to get my email via pop.dial.pipex.com.
No longer have a reliable phone number or email address for whatever
passes as 'Pipex Support' these days. Can anyone help, either with
possible explanation (widespread server problem?) or a phone/email
contact please?

--
Terry, East Grinstead, UK

"Terry Pinnell" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I'm getting error messages along the lines of 'rejected
> username/password' when I try to get my email via pop.dial.pipex.com.
> No longer have a reliable phone number or email address for whatever
> passes as 'Pipex Support' these days. Can anyone help, either with
> possible explanation (widespread server problem?) or a phone/email
> contact please?
>
> --
> Terry, East Grinstead, UK

Look at their web site. No one can call them for you unless you give all
your personal
details and passwords out.

"Brian Gregory [UK]" <(E-Mail Removed)> wrote:

>"Terry Pinnell" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>> I'm getting error messages along the lines of 'rejected
>> username/password' when I try to get my email via pop.dial.pipex.com.
>> No longer have a reliable phone number or email address for whatever
>> passes as 'Pipex Support' these days. Can anyone help, either with
>> possible explanation (widespread server problem?) or a phone/email
>> contact please?
>
>There is a some discussion in newsipex.xtreme.support
>
>Looks like pipex screwed up some scheduled maintenance that was only
>supposed to effect the ability to add and configure mailboxes.
>
>pop.dsl.pipex.com has been rejecting my passwords on all my mailboxes this
>evening.

Thanks Brian. One of the phone numbers I tried (0871 222 5550)
eventually got me to a support person (surprisingly based in Manilla,
Philippines), who told me that there had been many calls about email.

As of 5 minutes ago, I still have the problem - how about you or
others?

--
Terry, East Grinstead, UK

On Fri, 24 Oct 2008 07:32:31 +0100, Terry Pinnell
<(E-Mail Removed)> wrote:

>"Brian Gregory [UK]" <(E-Mail Removed)> wrote:
>
>>"Terry Pinnell" <(E-Mail Removed)> wrote in message
>>news:(E-Mail Removed). ..
>>> I'm getting error messages along the lines of 'rejected
>>> username/password' when I try to get my email via pop.dial.pipex.com.
>>> No longer have a reliable phone number or email address for whatever
>>> passes as 'Pipex Support' these days. Can anyone help, either with
>>> possible explanation (widespread server problem?) or a phone/email
>>> contact please?
>>
>>There is a some discussion in newsipex.xtreme.support
>>
>>Looks like pipex screwed up some scheduled maintenance that was only
>>supposed to effect the ability to add and configure mailboxes.
>>
>>pop.dsl.pipex.com has been rejecting my passwords on all my mailboxes this
>>evening.
>
>Thanks Brian. One of the phone numbers I tried (0871 222 5550)
>eventually got me to a support person (surprisingly based in Manilla,
>Philippines), who told me that there had been many calls about email.
>
>As of 5 minutes ago, I still have the problem - how about you or
>others?


08:41 Friday 24

The problems seem to be very peculiar, friends 1 and 2 gets the reject
password. (adsl mail server) direct on pipex

Friend 3 gets in OK (dial mail server) but uses zen adsl for access

All can get in via webmail

I have a program that enables me to look into mail boxes for them, all
3 fail login, access via zen adsl !

What a pain in the ......... they had problems couple of weeks ago,
totally incompetant company, who the hell would want to buy them.

Bob L <(E-Mail Removed)> wrote:

>On Fri, 24 Oct 2008 07:32:31 +0100, Terry Pinnell
><(E-Mail Removed)> wrote:
>
>>"Brian Gregory [UK]" <(E-Mail Removed)> wrote:
>>
>>>"Terry Pinnell" <(E-Mail Removed)> wrote in message
>>>news:(E-Mail Removed) ...
>>>> I'm getting error messages along the lines of 'rejected
>>>> username/password' when I try to get my email via pop.dial.pipex.com.
>>>> No longer have a reliable phone number or email address for whatever
>>>> passes as 'Pipex Support' these days. Can anyone help, either with
>>>> possible explanation (widespread server problem?) or a phone/email
>>>> contact please?
>>>
>>>There is a some discussion in newsipex.xtreme.support
>>>
>>>Looks like pipex screwed up some scheduled maintenance that was only
>>>supposed to effect the ability to add and configure mailboxes.
>>>
>>>pop.dsl.pipex.com has been rejecting my passwords on all my mailboxes this
>>>evening.
>>
>>Thanks Brian. One of the phone numbers I tried (0871 222 5550)
>>eventually got me to a support person (surprisingly based in Manilla,
>>Philippines), who told me that there had been many calls about email.
>>
>>As of 5 minutes ago, I still have the problem - how about you or
>>others?
>
>
>08:41 Friday 24
>
>The problems seem to be very peculiar, friends 1 and 2 gets the reject
>password. (adsl mail server) direct on pipex
>
>Friend 3 gets in OK (dial mail server) but uses zen adsl for access
>
>All can get in via webmail
>
>I have a program that enables me to look into mail boxes for them, all
>3 fail login, access via zen adsl !
>
>What a pain in the ......... they had problems couple of weeks ago,
>totally incompetant company, who the hell would want to buy them.
>

Thanks Bob, appreciate the feedback. At least I'm not alone! I tried
via my DialSpace Eweb too, but that failed as well at the login stage.

--
Terry, East Grinstead, UK

(E-Mail Removed) (Terry Pinnell) wrote:

> Thanks Bob, appreciate the feedback. At least I'm not alone!

I left Pipex a couple of weeks ago, so when my email finally stopped working about
three days ago I thought it was a reult of leaving. That seemed fair enough. But my
symptoms sound very similar, so maybe I'll eventually get access to my 300+ spam a
day Pipex mailbox again?

Mmmm... then again, maybe I'm not that bothered. :-)

Andrew McP

"Brian Gregory [UK]" <(E-Mail Removed)> wrote:

>"Terry Pinnell" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>> I'm getting error messages along the lines of 'rejected
>> username/password' when I try to get my email via pop.dial.pipex.com.
>> No longer have a reliable phone number or email address for whatever
>> passes as 'Pipex Support' these days. Can anyone help, either with
>> possible explanation (widespread server problem?) or a phone/email
>> contact please?
>
>There is a some discussion in newsipex.xtreme.support

Brian,

I just subscribed to that group and got the most recent 500 headers,
but all I see are these 3:

13 Let Us Get MOre Traffic And Sales 74238 10/08/2008 21:14
1167 Ïîìîùü àñïèðàíòàì 01085 29/08/2008 07:38
[+10] Re: Change of T&C's in post today [Pipex] 15/09/2008 17:16


--
Terry, East Grinstead, UK

Terry Pinnell wrote:
> I'm getting error messages along the lines of 'rejected
> username/password' when I try to get my email via pop.dial.pipex.com.
> No longer have a reliable phone number or email address for whatever
> passes as 'Pipex Support' these days. Can anyone help, either with
> possible explanation (widespread server problem?) or a phone/email
> contact please?
>

Just leave Pipex. Simple.

--
Adrian C

Adrian C <(E-Mail Removed)> wrote:

>Terry Pinnell wrote:
>> I'm getting error messages along the lines of 'rejected
>> username/password' when I try to get my email via pop.dial.pipex.com.
>> No longer have a reliable phone number or email address for whatever
>> passes as 'Pipex Support' these days. Can anyone help, either with
>> possible explanation (widespread server problem?) or a phone/email
>> contact please?
>>
>
>Just leave Pipex. Simple.

My broadband is with BT but I've had an email account with Pipex for
maybe two decades.

--
Terry, East Grinstead, UK

"Michael Chare" <(E-Mail Removed)> wrote:

>"Terry Pinnell" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>> I'm getting error messages along the lines of 'rejected
>> username/password' when I try to get my email via pop.dial.pipex.com.
>> No longer have a reliable phone number or email address for whatever
>> passes as 'Pipex Support' these days. Can anyone help, either with
>> possible explanation (widespread server problem?) or a phone/email
>> contact please?
>>
>> --
>> Terry, East Grinstead, UK
>
>
>Have you seen the bit about changing % to @ in your account name?
>
>As described on Pipex web site. I have one account that still works with a %
>and another that I had to change.

Sorry Michael, I don't follow, can you amplify please? My user account
name for my Pipex email is a simple 4 character string like AB12, no
'%' signs!

--
Terry, East Grinstead, UK