orange web access working?

Hello,

A friend (not me, thankfully) has been lumbered with Orange as a adsl
provider. For the last three weeks, the *only* web site that has
worked for them is google (and subdomains). Every other site tried
resolves fine, and even responds to pings, but only ever serves a few
lines of html and never enough to make the site usable. Google
responds perfectly quickly, but is the only site that actually works
at all! Email works fine.

I have finally managed to get Orange to admit that the only logical
explanation is that there is a server or routing issue with their
systems..but has anyone else, on Orange or otherwise, ever experienced
such a thing?

Chandy

On 13 Apr 2007 13:01:40 -0700, (E-Mail Removed) mused:

>Hello,
>
>A friend (not me, thankfully) has been lumbered with Orange as a adsl
>provider. For the last three weeks, the *only* web site that has
>worked for them is google (and subdomains). Every other site tried
>resolves fine, and even responds to pings, but only ever serves a few
>lines of html and never enough to make the site usable. Google
>responds perfectly quickly, but is the only site that actually works
>at all! Email works fine.
>
>I have finally managed to get Orange to admit that the only logical
>explanation is that there is a server or routing issue with their
>systems..but has anyone else, on Orange or otherwise, ever experienced
>such a thing?
>
Orange has worked fine for me here since we got it the other Month
(although earlier today, Friday 13th, midnight to be precise, I lost
ADSL for half an hour fr no reason), but I use OpenDNS instead of
Oranges.
--
Regards,
Stuart.

On 13-Apr-2007, (E-Mail Removed) wrote:

> Google
> responds perfectly quickly, but is the only site that actually works
> at all! Email works fine.

Try Firefox, you didn't say what browser was giving the trouble.
Firefox has its own site, so Firefox ought to be
able to access its own site, and then if that works
try the Microsoft website.
If things are so screwed up you can't download Firefox,
comes on many UK magazine cover disks.
As Google works, what about the URL's/Sites that
Google returns as its results?



..

On 13 Apr, 21:21, Lurch <use...@sjwelectrical.co.uk> wrote:
> On 13 Apr 2007 13:01:40 -0700, cha...@totalise.co.uk mused:
>
> >Hello,
>
> >A friend (not me, thankfully) has been lumbered with Orange as a adsl
> >provider. For the last three weeks, the *only* web site that has
> >worked for them is google (and subdomains). Every other site tried
> >resolves fine, and even responds to pings, but only ever serves a few
> >lines of html and never enough to make the site usable. Google
> >responds perfectly quickly, but is the only site that actually works
> >at all! Email works fine.
>
> >I have finally managed to get Orange to admit that the only logical
> >explanation is that there is a server or routing issue with their
> >systems..but has anyone else, on Orange or otherwise, ever experienced
> >such a thing?
>
> Orange has worked fine for me here since we got it the other Month
> (although earlier today, Friday 13th, midnight to be precise, I lost
> ADSL for half an hour fr no reason), but I use OpenDNS instead of
> Oranges.
> --
> Regards,
> Stuart.

I'm actually at their place right now. As I can't get anything but
google, can you give me an OpenDNS IP to try? Worth a shot even if
DNS seems relatively stable. Can only think it must be something to
do with traffic shaping or Orange caching proxies.

Chandy

On 13 Apr, 21:49, ato_...@hotmail.com wrote:
> On 13-Apr-2007, cha...@totalise.co.uk wrote:
> > Google
> > responds perfectly quickly, but is the only site that actually works
> > at all! Email works fine.
>
> Try Firefox, you didn't say what browser was giving the trouble.
> Firefox has its own site, so Firefox ought to be
> able to access its own site, and then if that works
> try the Microsoft website.
> If things are so screwed up you can't download Firefox,
> comes on many UK magazine cover disks.
> As Google works, what about the URL's/Sites that
> Google returns as its results?
>

Sorry, wasn't clear, there are no issues at the client side (3 laptops
and 1 tower, all wireless) the issue is far more fundamental, and
definitely at the ISP. Interestingly, the google cache pages do not
work, no, but google search, images and groups all do. But as I said,
everything resolves, but only google responds with more than a few
lines of html (view source once it's stalled).

Chandy

It happens that (E-Mail Removed) formulated :
> On 13 Apr, 21:49, ato_...@hotmail.com wrote:
>> On 13-Apr-2007, cha...@totalise.co.uk wrote:
>>> Google
>>> responds perfectly quickly, but is the only site that actually works
>>> at all! Email works fine.
>>
>> Try Firefox, you didn't say what browser was giving the trouble.
>> Firefox has its own site, so Firefox ought to be
>> able to access its own site, and then if that works
>> try the Microsoft website.
>> If things are so screwed up you can't download Firefox,
>> comes on many UK magazine cover disks.
>> As Google works, what about the URL's/Sites that
>> Google returns as its results?
>>
>
> Sorry, wasn't clear, there are no issues at the client side (3 laptops
> and 1 tower, all wireless) the issue is far more fundamental, and
> definitely at the ISP. Interestingly, the google cache pages do not
> work, no, but google search, images and groups all do. But as I said,
> everything resolves, but only google responds with more than a few
> lines of html (view source once it's stalled).
>
> Chandy

MTU setting a bit off?

On 13 Apr, 23:00, Jono <notha...@blueyonder.invalid> wrote:
> It happens that cha...@totalise.co.uk formulated :
>
>
>
>
>
> > On 13 Apr, 21:49, ato_...@hotmail.com wrote:
> >> On 13-Apr-2007, cha...@totalise.co.uk wrote:
> >>> Google
> >>> responds perfectly quickly, but is the only site that actually works
> >>> at all! Email works fine.
>
> >> Try Firefox, you didn't say what browser was giving the trouble.
> >> Firefox has its own site, so Firefox ought to be
> >> able to access its own site, and then if that works
> >> try the Microsoft website.
> >> If things are so screwed up you can't download Firefox,
> >> comes on many UK magazine cover disks.
> >> As Google works, what about the URL's/Sites that
> >> Google returns as its results?
>
> > Sorry, wasn't clear, there are no issues at the client side (3 laptops
> > and 1 tower, all wireless) the issue is far more fundamental, and
> > definitely at the ISP. Interestingly, the google cache pages do not
> > work, no, but google search, images and groups all do. But as I said,
> > everything resolves, but only google responds with more than a few
> > lines of html (view source once it's stalled).
>
> > Chandy
>
> MTU setting a bit off?- Hide quoted text -
>
> - Show quoted text -

hmm, currently 1500 bytes?

Chandy

On 13-Apr-2007, (E-Mail Removed) wrote:

> Interestingly, the google cache pages do not
> work, no, but google search, images and groups all do. But as I said,
> everything resolves, but only google responds with more than a few
> lines of html (view source once it's stalled).

I presume you haven't got Norton anything installed, and
that it's not a firewall issue?
I've got Ethereal installed (often comes on cover disks)
so I'd launch it and have a look at the packets.
You get source, destination, content (payload),
packet errors (assuming the packet isn't too
mangled), etc.
I'd also turn off encryption as a temporary measure,
leaving an open network.
Also can you display the routers config in your
browser.?
Tried static addressing?
Looks like a case of getting back to basics by
eliminating as much as possible what isn't essential.