***** Orange unlimited it isn't. Definitely not the best broadband

Bitch bitch whine...

I just got thrown off Orange unlimited for using 187 GB download on an 8Meg
line.
They are supposed to give 30 days notice but they just cut me off!

If you used an 8Meg line continuously for a month you could download ~= 2500 GB

So that's using the line for about 7.5% of the time!

So basically it's not worth having an 8Meg line if you can only use less than
10% of its bandwidth. Have I got my maths wrong ?

On 16th July I received a letter dated the 3rd July telling me that they would
close the account in 30 days but they closed it immediately.

Still at least they sent me a MAC number so I could transfer.

The trading standards people ought to stop them from using the term unlimited.

(E-Mail Removed) wrote:
> Bitch bitch whine...
>
> I just got thrown off Orange unlimited for using 187 GB download on
> an 8Meg line.

Shame!
You'll have to get your pikey dvds somewhere else now ;-)

> The trading standards people ought to stop them from using the term
> unlimited.

Agreed on that, there must be a better way to describe it, because it is
by FAR no unlimited.

Why don't they just put up to 100Gb, or 200Gb or whatever their fair usage
policy adheres to ffs.

Kev

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Bitch bitch whine...
>
> I just got thrown off Orange unlimited for using 187 GB download on an
> 8Meg
> line.
> They are supposed to give 30 days notice but they just cut me off!
>
> If you used an 8Meg line continuously for a month you could download ~=
> 2500 GB
>
> So that's using the line for about 7.5% of the time!
>
> So basically it's not worth having an 8Meg line if you can only use less
> than
> 10% of its bandwidth. Have I got my maths wrong ?
>
> On 16th July I received a letter dated the 3rd July telling me that they
> would
> close the account in 30 days but they closed it immediately.
>
> Still at least they sent me a MAC number so I could transfer.
>
> The trading standards people ought to stop them from using the term
> unlimited.

They have a fair usage policy which is easily found from their main website
page - see below:

"Fair Use Policy for Broadband

If you're on either our unlimited or uncapped broadband service then our
Fair Use Policy applies to you.

Why have one?
Well it's designed to make sure your broadband service is fast and reliable
whenever you use it.

Some of our broadband customers use file sharing software and download large
files like music and videos. This uses up lots of network capacity leaving
less available for you. If they're doing this at peak times, it could mean
that the speed of your broadband service will be affected.

Am I likely to be affected by the Fair Use Policy?
If you don't use file sharing software or download large files from the
Internet it's unlikely you'll ever be affected by this policy. If you do,
all we ask is that you do so considerately, perhaps by downloading outside
the peak hours of 6pm to 11pm.

What will happen if my use is very high?
If you only occasionally have very high usage, we're unlikely to be
concerned unless it becomes a regular occurrence. If this does happen then
we'll get in touch to help you find ways to reduce your usage.

If your usage continues to be very high, we'll get in touch again.
Ultimately, if your usage still remains excessive despite our attempts to
help you reduce it, we may have to suspend your service and possibly close
your account.

We don't want to do that, and with your support and goodwill we'll work with
you to see if we can avoid this happening.

Last revised 14 February 2006 "


You have obviously fallen foul of that.
Whether they followed their own guidelines of getting in touch with you -
see above - only you will know.
However, it's quite clear from your admitted usage that you have, in all
probability "been using file sharing software" and/or "downloading large
files from the internet", which they highlight in the policy.
My usage, by the way, is just under 2 Gig per month. My broadband
connection is on and in use from about 9 am to Midnight daily and in use for
surfing, email and newsgroup access, plus the occasional P2P music download.
What you're doing using 187Gig per month, heaven knows but I don't think any
ISP would allow that sort of usage on a normal "residential" tariff.
George

(E-Mail Removed) wrote:

> Bitch bitch whine...
>
> I just got thrown off Orange unlimited for using 187 GB download on an 8Meg
> line.

LMFAO !

I'm not surprised ! What on earth were you downloading ?

Graham

George Weston wrote:

> <(E-Mail Removed)> wrote
> >
> > The trading standards people ought to stop them from using the term
> > unlimited.
>
> They have a fair usage policy which is easily found from their main website
> page - see below:
>
> "Fair Use Policy for Broadband
>
> If you're on either our unlimited or uncapped broadband service then our
> Fair Use Policy applies to you.
>
> Why have one?
> Well it's designed to make sure your broadband service is fast and reliable
> whenever you use it.
>
> Some of our broadband customers use file sharing software and download large
> files like music and videos. This uses up lots of network capacity leaving
> less available for you. If they're doing this at peak times, it could mean
> that the speed of your broadband service will be affected.
>
> Am I likely to be affected by the Fair Use Policy?
> If you don't use file sharing software or download large files from the
> Internet it's unlikely you'll ever be affected by this policy. If you do,
> all we ask is that you do so considerately, perhaps by downloading outside
> the peak hours of 6pm to 11pm.
>
> What will happen if my use is very high?
> If you only occasionally have very high usage, we're unlikely to be
> concerned unless it becomes a regular occurrence. If this does happen then
> we'll get in touch to help you find ways to reduce your usage.
>
> If your usage continues to be very high, we'll get in touch again.
> Ultimately, if your usage still remains excessive despite our attempts to
> help you reduce it, we may have to suspend your service and possibly close
> your account.
>
> We don't want to do that, and with your support and goodwill we'll work with
> you to see if we can avoid this happening.
>
> Last revised 14 February 2006 "
>
> You have obviously fallen foul of that.
> Whether they followed their own guidelines of getting in touch with you -
> see above - only you will know.
> However, it's quite clear from your admitted usage that you have, in all
> probability "been using file sharing software" and/or "downloading large
> files from the internet", which they highlight in the policy.
> My usage, by the way, is just under 2 Gig per month. My broadband
> connection is on and in use from about 9 am to Midnight daily and in use for
> surfing, email and newsgroup access, plus the occasional P2P music download.
> What you're doing using 187Gig per month, heaven knows but I don't think any
> ISP would allow that sort of usage on a normal "residential" tariff.

Idnet offers true unlimited @ 8Mbps on a business tariff at £69.99 pcm.

Which ISP are you with now George ? I see no plusnet in your headers.

Graham

(E-Mail Removed) wrote:
> Bitch bitch whine...
>
> I just got thrown off Orange unlimited for using 187 GB download on an 8Meg
> line.
> They are supposed to give 30 days notice but they just cut me off!
>
> If you used an 8Meg line continuously for a month you could download ~= 2500 GB
>
> So that's using the line for about 7.5% of the time!
>
> So basically it's not worth having an 8Meg line if you can only use less than
> 10% of its bandwidth. Have I got my maths wrong ?
>

Well, it depends how you count it, but if the line is on
50:1 contention ....

"Eeyore" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
>
> George Weston wrote:
>
>> <(E-Mail Removed)> wrote
>> >
>> > The trading standards people ought to stop them from using the term
>> > unlimited.
>>
>> They have a fair usage policy which is easily found from their main
>> website
>> page - see below:
>>
>> "Fair Use Policy for Broadband
>>
>> If you're on either our unlimited or uncapped broadband service then our
>> Fair Use Policy applies to you.
>>
>> Why have one?
>> Well it's designed to make sure your broadband service is fast and
>> reliable
>> whenever you use it.
>>
>> Some of our broadband customers use file sharing software and download
>> large
>> files like music and videos. This uses up lots of network capacity
>> leaving
>> less available for you. If they're doing this at peak times, it could
>> mean
>> that the speed of your broadband service will be affected.
>>
>> Am I likely to be affected by the Fair Use Policy?
>> If you don't use file sharing software or download large files from the
>> Internet it's unlikely you'll ever be affected by this policy. If you do,
>> all we ask is that you do so considerately, perhaps by downloading
>> outside
>> the peak hours of 6pm to 11pm.
>>
>> What will happen if my use is very high?
>> If you only occasionally have very high usage, we're unlikely to be
>> concerned unless it becomes a regular occurrence. If this does happen
>> then
>> we'll get in touch to help you find ways to reduce your usage.
>>
>> If your usage continues to be very high, we'll get in touch again.
>> Ultimately, if your usage still remains excessive despite our attempts to
>> help you reduce it, we may have to suspend your service and possibly
>> close
>> your account.
>>
>> We don't want to do that, and with your support and goodwill we'll work
>> with
>> you to see if we can avoid this happening.
>>
>> Last revised 14 February 2006 "
>>
>> You have obviously fallen foul of that.
>> Whether they followed their own guidelines of getting in touch with
>> you -
>> see above - only you will know.
>> However, it's quite clear from your admitted usage that you have, in
>> all
>> probability "been using file sharing software" and/or "downloading large
>> files from the internet", which they highlight in the policy.
>> My usage, by the way, is just under 2 Gig per month. My broadband
>> connection is on and in use from about 9 am to Midnight daily and in use
>> for
>> surfing, email and newsgroup access, plus the occasional P2P music
>> download.
>> What you're doing using 187Gig per month, heaven knows but I don't think
>> any
>> ISP would allow that sort of usage on a normal "residential" tariff.
>
> Idnet offers true unlimited @ 8Mbps on a business tariff at £69.99 pcm.
>
> Which ISP are you with now George ? I see no plusnet in your headers.
>
> Graham

Still with 'em, Graham - on the legacy PAYG tariff with no throttling (not
available to new users anymore).
Service has inmproved greatly since you left / BT took them over / they
sacked the top bods and then pumped in loadsa cash so that they could put in
some additional BT centrals.
Mind you, should the time come when they force everyone on to throttled
tariffs, I'll be off!
(My news feed is via news.individual.net, as it always has been. Superb
service for 10 Euros a year.)

George

"JW" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> (E-Mail Removed) wrote:
>> Bitch bitch whine...
>>
>> I just got thrown off Orange unlimited for using 187 GB download on an
>> 8Meg
>> line.
>> They are supposed to give 30 days notice but they just cut me off!
>>
>> If you used an 8Meg line continuously for a month you could download ~=
>> 2500 GB
>>
>> So that's using the line for about 7.5% of the time!
>>
>> So basically it's not worth having an 8Meg line if you can only use less
>> than
>> 10% of its bandwidth. Have I got my maths wrong ?
>>
>
> Well, it depends how you count it, but if the line is on 50:1 contention
> ....

If you're on ADSL Max, contention ratios don't figure any more (so I'm
told).

George

In article <(E-Mail Removed)>, George Weston
<(E-Mail Removed)> wrote:

> If you're on ADSL Max, contention ratios don't figure any more (so I'm
> told).

Presumably, though, there is some sharing and so there is some
equivalent of a 'contention ratio'?

Kit