Orange SMTP server down

I have been unable to reliably send email through the Orange SMTP server for
about six weeks now. Apparently hundreds of customers are experiencing
delays of hours or days (if at all) before the Outbox is emptied. Orange
has admitted that it has a problem but don't seem to have a clue as to what
is causing it let alone fix it.

Orange has suggested using webmail. Whilst this is a possibility it is far
from the convenience of using Outlook Express and being able to reply to
email and save incoming and outgoing emails in the relative folder.

Orange seems quite unperturbed that it is taking money whilst not providing
a service and also that customers may walk away.

I mention all this so that others with the same problem may, at least, be
contented that they are not the only one - and it makes me feel better!

Regards.

Bill Ridgeway

"Bill Ridgeway" <(E-Mail Removed)> wrote in message
news:f2v4s4$5p9$(E-Mail Removed)...
>I have been unable to reliably send email through the Orange SMTP server
>for about six weeks now. Apparently hundreds of customers are
>experiencing delays of hours or days (if at all) before the Outbox is
>emptied. Orange has admitted that it has a problem but don't seem to have
>a clue as to what is causing it let alone fix it.
>
> Orange has suggested using webmail. Whilst this is a possibility it is
> far from the convenience of using Outlook Express and being able to reply
> to email and save incoming and outgoing emails in the relative folder.
>
> Orange seems quite unperturbed that it is taking money whilst not
> providing a service and also that customers may walk away.
>
> I mention all this so that others with the same problem may, at least, be
> contented that they are not the only one - and it makes me feel better!
>
> Regards.
>
> Bill Ridgeway
Perhaps if they stopped blocking other SMTP servers, less people would be
using theirs ;-) ?

"Dave" <(E-Mail Removed)> wrote in message
news:aGF4i.1103$Q66.748@lon04-news-philips...
>
> "Bill Ridgeway" <(E-Mail Removed)> wrote in message
> news:f2v4s4$5p9$(E-Mail Removed)...
>>I have been unable to reliably send email through the Orange SMTP server
>>for about six weeks now. Apparently hundreds of customers are
>>experiencing delays of hours or days (if at all) before the Outbox is
>>emptied. Orange has admitted that it has a problem but don't seem to have
>>a clue as to what is causing it let alone fix it.
>>
>> Orange has suggested using webmail. Whilst this is a possibility it is
>> far from the convenience of using Outlook Express and being able to reply
>> to email and save incoming and outgoing emails in the relative folder.
>>
>> Orange seems quite unperturbed that it is taking money whilst not
>> providing a service and also that customers may walk away.
>>
>> I mention all this so that others with the same problem may, at least, be
>> contented that they are not the only one - and it makes me feel better!
>>
>> Regards.
>>
>> Bill Ridgeway
> Perhaps if they stopped blocking other SMTP servers, less people would be
> using theirs ;-) ?

I did suggest that Orange stop blocking access to other SMTP servers (even
as a temporary measure to get around the present problem). The response was
that it coudn't do it for legal reasons. I pointed out that depending on a
'legal' argument when it is not providing a service for which people are
paying is more than a bit cheeky.

Regards.

Bill Ridgeway

In news: f2v4s4$5p9$(E-Mail Removed) - Bill Ridgeway wrote :
>> I have been unable to reliably send email through the Orange SMTP
>> server for about six weeks now. Apparently hundreds of customers
>> are experiencing delays of hours or days (if at all) before the
>> Outbox is emptied. Orange has admitted that it has a problem but
>> don't seem to have a clue as to what is causing it let alone fix it.
>>
>> Orange has suggested using webmail. Whilst this is a possibility it
>> is far from the convenience of using Outlook Express and being able
>> to reply to email and save incoming and outgoing emails in the
>> relative folder.
>>
>> Orange seems quite unperturbed that it is taking money whilst not
>> providing a service and also that customers may walk away.
>>
>> I mention all this so that others with the same problem may, at
>> least, be contented that they are not the only one - and it makes me
>> feel better!
>>
>> Regards.
>>
>> Bill Ridgeway

Think about geting your own domain with email for around £5 a year.
http://help.kick-butt.co.uk

Chris

--
Cheap As Chips Broadband http://yeah.kick-butt.co.uk
Superb hosting & domain name deals http://host.kick-butt.co.uk

"Joker7" <(E-Mail Removed)> wrote in message
news:dZH4i.23893$(E-Mail Removed)...
> In news: f2v4s4$5p9$(E-Mail Removed) - Bill Ridgeway wrote :
>>> I have been unable to reliably send email through the Orange SMTP
>>> server for about six weeks now. Apparently hundreds of customers
>>> are experiencing delays of hours or days (if at all) before the
>>> Outbox is emptied. Orange has admitted that it has a problem but
>>> don't seem to have a clue as to what is causing it let alone fix it.
>>>
>>> Orange has suggested using webmail. Whilst this is a possibility it
>>> is far from the convenience of using Outlook Express and being able
>>> to reply to email and save incoming and outgoing emails in the
>>> relative folder.
>>>
>>> Orange seems quite unperturbed that it is taking money whilst not
>>> providing a service and also that customers may walk away.
>>>
>>> I mention all this so that others with the same problem may, at
>>> least, be contented that they are not the only one - and it makes me
>>> feel better!
>>>
>>> Regards.
>>>
>>> Bill Ridgeway
>
> Think about geting your own domain with email for around £5 a year.
> http://help.kick-butt.co.uk
>
> Chris
>
> --
> Cheap As Chips Broadband http://yeah.kick-butt.co.uk
> Superb hosting & domain name deals http://host.kick-butt.co.uk

That wouldn't do me any good. Orange (like other ISPs) block sending email
through a third party (another SMTP)

Regards.

Bill Ridgeway
Computer Solutions

On Tue, 22 May 2007 22:12:43 +0100, "Bill Ridgeway"
<(E-Mail Removed)> mused:

>"Joker7" <(E-Mail Removed)> wrote in message
>news:dZH4i.23893$(E-Mail Removed)...
>> In news: f2v4s4$5p9$(E-Mail Removed) - Bill Ridgeway wrote :
>>>> I have been unable to reliably send email through the Orange SMTP
>>>> server for about six weeks now. Apparently hundreds of customers
>>>> are experiencing delays of hours or days (if at all) before the
>>>> Outbox is emptied. Orange has admitted that it has a problem but
>>>> don't seem to have a clue as to what is causing it let alone fix it.
>>>>
>>>> Orange has suggested using webmail. Whilst this is a possibility it
>>>> is far from the convenience of using Outlook Express and being able
>>>> to reply to email and save incoming and outgoing emails in the
>>>> relative folder.
>>>>
>>>> Orange seems quite unperturbed that it is taking money whilst not
>>>> providing a service and also that customers may walk away.
>>>>
>>>> I mention all this so that others with the same problem may, at
>>>> least, be contented that they are not the only one - and it makes me
>>>> feel better!
>>>>
>>>> Regards.
>>>>
>>>> Bill Ridgeway
>>
>> Think about geting your own domain with email for around £5 a year.
>> http://help.kick-butt.co.uk
>>
>> Chris
>>
>> --
>> Cheap As Chips Broadband http://yeah.kick-butt.co.uk
>> Superb hosting & domain name deals http://host.kick-butt.co.uk
>
>That wouldn't do me any good. Orange (like other ISPs) block sending email
>through a third party (another SMTP)
>
No they don't, they block traffic to non-orange SMTP servers on port
25.
>
>Bill Ridgeway
>Computer Solutions
>
Oxymoron?
--
Regards,
Stuart.

In uk.telecom.broadband, on Tue, 22 May 2007 17:12:00, Bill Ridgeway
wrote:

>Orange has suggested using webmail. Whilst this is a possibility it is
>far from the convenience of using Outlook Express

<splutter>

OK webmail is pants, but so is OE...

--
Jim Crowther.

West London MAG: Popes Grotto, Twickenham, every Tuesday from 21:00 onwards.

Bill Ridgeway wrote:

> I have been unable to reliably send email through the Orange SMTP server for
> about six weeks now. Apparently hundreds of customers are experiencing
> delays of hours or days (if at all) before the Outbox is emptied. Orange
> has admitted that it has a problem but don't seem to have a clue as to what
> is causing it let alone fix it.

It looks as if they don't employ anyone who knows how to run a mail server.

Graham

Bill Ridgeway wrote:

> Orange (like other ISPs) block sending email
> through a third party (another SMTP)

Like what other ISPs ?

Graham

In news: f2vmbn$spg$(E-Mail Removed) - Bill Ridgeway wrote :
>> "Joker7" <(E-Mail Removed)> wrote in message
>> news:dZH4i.23893$(E-Mail Removed)...
>>> In news: f2v4s4$5p9$(E-Mail Removed) - Bill Ridgeway wrote :
>>>>> I have been unable to reliably send email through the Orange SMTP
>>>>> server for about six weeks now. Apparently hundreds of customers
>>>>> are experiencing delays of hours or days (if at all) before the
>>>>> Outbox is emptied. Orange has admitted that it has a problem but
>>>>> don't seem to have a clue as to what is causing it let alone fix
>>>>> it.
>>>>>
>>>>> Orange has suggested using webmail. Whilst this is a possibility
>>>>> it is far from the convenience of using Outlook Express and being
>>>>> able to reply to email and save incoming and outgoing emails in
>>>>> the relative folder.
>>>>>
>>>>> Orange seems quite unperturbed that it is taking money whilst not
>>>>> providing a service and also that customers may walk away.
>>>>>
>>>>> I mention all this so that others with the same problem may, at
>>>>> least, be contented that they are not the only one - and it makes
>>>>> me feel better!
>>>>>
>>>>> Regards.
>>>>>
>>>>> Bill Ridgeway
>>>
>>> Think about geting your own domain with email for around £5 a year.
>>> http://help.kick-butt.co.uk
>>>
>>> Chris
>>>
>>> --
>>> Cheap As Chips Broadband http://yeah.kick-butt.co.uk
>>> Superb hosting & domain name deals http://host.kick-butt.co.uk
>>
>> That wouldn't do me any good. Orange (like other ISPs) block
>> sending email through a third party (another SMTP)
>>
>> Regards.
>>
>> Bill Ridgeway
>> Computer Solutions

SMTP port 26 should work

Chris

--
Cheap As Chips Broadband http://yeah.kick-butt.co.uk
Superb hosting & domain name deals http://host.kick-butt.co.uk