Orange BB sync speed..?

I'm on the "up to 8 meg" package with Orange/Wanadoo/Freeserve or whatever
it's called this week and until today had been synchronising ok at either
7616 or 8060 / 576 fine, however the link seems to resync every few days
of late, it used to stay up for months at a time now it rarely goes 2 or 3
days without falling over and coming back either a few minutes or
sometimes a few hours later.

Today however while at work it fell over but came back at only 2048/576
and despite a couple of reboots won't go any higher than this.

Before I waste time and money on the phone, is this a BT problem or an ISP
problem and what can I do about it..?

Cheers

Ivor

In news:(E-Mail Removed) et,
198kHz <(E-Mail Removed)> typed, for some strange, unexplained reason:

[snip]

: To start with the basics, your sync speed is determined every time
: your router boots up or retrains by a negotiation between the router
: and the exchange DSLAM, so it's not ISP-dependant. What you do about
: it depends on your circumstances eg do you have an NTE5A master
: socket, with or without a filtered faceplate, and where is the router
: plugged in?
:
: Martin

Yes there's an NTE5 master (non-filtered and the router is plugged in at
an upstairs extension socket), but that's exactly where it's been plugged
in for the last 6+ years. *Nothing* has changed at this end, I came home
from work to find the thing sync'd at less than 2k when for the last year
or so it's been 7k+.

I just want to know why it's done this for no apparent reason and what if
anything I can do about it. I can't relocate the router at the master
socket for several reasons, before you or anyone else suggests it, as it's
worked well for many years I really can't see it being that..?

Ivor

> [snip]
>
> : To start with the basics, your sync speed is determined every time
> : your router boots up or retrains by a negotiation between the router
> : and the exchange DSLAM, so it's not ISP-dependant. What you do about
> : it depends on your circumstances eg do you have an NTE5A master
> : socket, with or without a filtered faceplate, and where is the router
> : plugged in?
> :
> : Martin
>
> Yes there's an NTE5 master (non-filtered and the router is plugged in at
> an upstairs extension socket), but that's exactly where it's been plugged
> in for the last 6+ years. *Nothing* has changed at this end, I came home
> from work to find the thing sync'd at less than 2k when for the last year
> or so it's been 7k+.
>
> I just want to know why it's done this for no apparent reason and what if
> anything I can do about it. I can't relocate the router at the master
> socket for several reasons, before you or anyone else suggests it, as it's
> worked well for many years I really can't see it being that..?

No but ADSL degradation can be cumulative, so a less then ideal
wiring set-up in your house has no measurable effect until (say)
BT re-route your exchange pair and the compound effect is detrimental.

You have no filtered faceplate, so presrmably you have separate filter(s).
Where is this /are these, and what is plugged into them. I take it we
can presume there are no phones, bells or any other telephony equipment
that is not wired through a filter?

--
Graham.

%Profound_observation%

In news:n4udnXet4-(E-Mail Removed),
Martin² <(E-Mail Removed)> typed, for some strange, unexplained reason:
: Hi Ivor,
: it's BT, they have made change to their Digital Line Management
: software in order to keep BB connections stable at all cost,
: presumably to prevent cust. service calls.
: Now every time, there is a glitch on the line the DLM ups the min SNR
: and thus drops the speed.
: Trouble is, in my experience it does not recover to the previous
: condition.

Well we finally found the reason, would have been quicker if I'd bothered
to pick up the handset of the BT phone, but to be honest I hardly ever use
it as all my calls go over VoIP, turns out there was a fault on the line
in the joint box outside the house, one of the wires had become
disconnected, the ADSL worked ok with just one wire but at a vastly
reduced speed. It's now back up to full blast at 7616/608.

I must say though that BT/Openreach did well, I reported the fault on line
this morning and the engineer rang my mobile at lunchtime to say he'd be
round in half an hour. All fixed in less than 10 minutes after he arrived.

Thanks for all the replies.

Ivor

"Ivor Jones" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In news:n4udnXet4-(E-Mail Removed),
> Martin² <(E-Mail Removed)> typed, for some strange, unexplained reason:
> : Hi Ivor,
> : it's BT, they have made change to their Digital Line Management
> : software in order to keep BB connections stable at all cost,
> : presumably to prevent cust. service calls.
> : Now every time, there is a glitch on the line the DLM ups the min SNR
> : and thus drops the speed.
> : Trouble is, in my experience it does not recover to the previous
> : condition.
>
> Well we finally found the reason, would have been quicker if I'd bothered
> to pick up the handset of the BT phone, but to be honest I hardly ever use
> it as all my calls go over VoIP, turns out there was a fault on the line
> in the joint box outside the house, one of the wires had become
> disconnected, the ADSL worked ok with just one wire but at a vastly
> reduced speed. It's now back up to full blast at 7616/608.
>
> I must say though that BT/Openreach did well, I reported the fault on line
> this morning and the engineer rang my mobile at lunchtime to say he'd be
> round in half an hour. All fixed in less than 10 minutes after he arrived.
>
> Thanks for all the replies.

I'm speechless.

--
Graham.

%Profound_observation%

In news:gk2mrl$6dp$(E-Mail Removed),
Graham. <(E-Mail Removed)> typed, for some strange, unexplained reason:
: "Ivor Jones" <(E-Mail Removed)> wrote in message
: news:(E-Mail Removed)...

[snip]

: > Well we finally found the reason, would have been quicker if I'd
: > bothered to pick up the handset of the BT phone, but to be honest I
: > hardly ever use it as all my calls go over VoIP, turns out there
: > was a fault on the line in the joint box outside the house, one of
: > the wires had become disconnected, the ADSL worked ok with just one
: > wire but at a vastly reduced speed. It's now back up to full blast
: > at 7616/608.
: >
: > I must say though that BT/Openreach did well, I reported the fault
: > on line this morning and the engineer rang my mobile at lunchtime
: > to say he'd be round in half an hour. All fixed in less than 10
: > minutes after he arrived.
: >
: > Thanks for all the replies.
:
: I'm speechless.

What for..? My idiocy in not picking up the BT phone sooner, or BT's
quickness in repairing it..? ;-)

Ivor

Ivor Jones wrote:
> In news:gk2mrl$6dp$(E-Mail Removed),
> Graham. <(E-Mail Removed)> typed, for some strange, unexplained reason:
> : "Ivor Jones" <(E-Mail Removed)> wrote in message
> : news:(E-Mail Removed)...
>
> [snip]
>
> : > Well we finally found the reason, would have been quicker if I'd
> : > bothered to pick up the handset of the BT phone, but to be honest I
> : > hardly ever use it as all my calls go over VoIP, turns out there
> : > was a fault on the line in the joint box outside the house, one of
> : > the wires had become disconnected, the ADSL worked ok with just one
> : > wire but at a vastly reduced speed. It's now back up to full blast
> : > at 7616/608.
> : >
> : > I must say though that BT/Openreach did well, I reported the fault
> : > on line this morning and the engineer rang my mobile at lunchtime
> : > to say he'd be round in half an hour. All fixed in less than 10
> : > minutes after he arrived.
> : >
> : > Thanks for all the replies.
> :
> : I'm speechless.
>
> What for..? My idiocy in not picking up the BT phone sooner, or BT's
> quickness in repairing it..? ;-)
>
> Ivor
>
Both probably ;-)

In uk.telecom.broadband, on Wed, 7 Jan 2009 21:25:06, New User wrote:

>*PLEASE* quote proply, yor reply was worse than a top poster!

<splutter>
Those in glass houses etc:
http://www.wotmeworry.org.uk/odds/pebkac.gif

--
Jim Crowther