Open dialog box

I have a open dialog box and can not close it I dont know
what box is open. and the computer is asking for a 25
diget number and I put a bad number it the first time and
it wont forget the bad number. I have the right number but
it wont accept it. I re started the computer back 5 Months
and it did not help. what do i do now. Thanks Huey

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"hueyburas" <(E-Mail Removed)> wrote in message
news:190101c4e15e$60e544b0$(E-Mail Removed)...
>I have a open dialog box and can not close it I dont know
> what box is open. and the computer is asking for a 25
> diget number and I put a bad number it the first time and
> it wont forget the bad number. I have the right number but
> it wont accept it. I re started the computer back 5 Months
> and it did not help. what do i do now. Thanks Huey